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Sonterra Apartment Homes

8801 N FM 620

Austin, TX 78726

 
 
 
 
 
 

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  Verified Resident 711135
vrp · 2009 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
01/27/2020
In the time I've lived here I feel that for the most part staff and maintenance have been helpful and knowledgeable. However the last two years I've felt that there hasn't been any sense of urgency to help a current resident over a new prospective resident. I've also seen the grounds care slack off a little. That said, I enjoy the area, the preserve, the gardens and most of my interactions with staff.
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Sonterra Apartment Homes Manager

02/26/2020

Dear Sonterra Resident, Thank you for your review! We are so happy to hear that you are enjoying your apartment home and community. Thank you for taking the time to share your opinion with us. We value and appreciate your feedback! Thank you for your comment on the staff and ground. It does not go unheard. Kind Regards, Bassham Properties

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