Ratings & Reviews (74 Reviews)

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Spicewood Springs Apartment Manager

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Skilar_T • Prospective Resident • Visited 2019 Not Recommended

Reviewed 11/05/2019

I applied for a Large plan C apartment. Dropped $400 as a deposit on the complex only to be told 2 days later that my credit was not valid enough to live in. It's been about 2 weeks after I was promised a refund and still… See More

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Resident • 2018 Not Recommended

Reviewed 09/12/2018

I have been a resident of Spicewood Springs for a long time. I must tell the management team is EXCELLENT. Everyone is responsive and so accommodating. I am extremely pleased with the service I receive. because it is so consistent across the board. I would strongly… See More

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Resident • 2015 - 2018 Recommended

Reviewed 08/28/2018

I'm on my 4th 1 yr lease here. As a single father i find the complex affordable with plenty of amenities for my son and i. The pools are well maintained, the laundry facilities are recently refurbished with all new washers and dryers. I enjoy the… See More

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Resident • 2018 Not Recommended

Reviewed 08/25/2018

Whatever you do don't move into this place if your an animal lover or likes to have guests with dogs. Management wont allow them unless they weigh them and checked them out for approval. I had dogs before that they didn't make me do this for...… See More

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birdbath • Resident • 1999 - 2016 Recommended

Reviewed 04/30/2016

I have lived at Spicewood Springs Apts. since 1999. It is a very nice place to live. The office managers Lydia and Judy are very friendly and really care about their residents. Maintenance is awesome. Javier, Thomas, Ricardo typically respond within hours to requests. They are… See More

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Resident • 2006 - 2016 Recommended

Reviewed 04/21/2016

I've lived at Spicewood for close to a decade. The management and maintenance team are responsive, friendly, and easy to work with. The personnel are pretty the best thing about the complex as they are incredible. The units are older, but well maintained and comfortable. Some… See More

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Verified Resident 203973 • 2015 Recommended

Reviewed 12/09/2015

Good so far. Small issues that are expected from an older apartment complex. Staff is friendly and professional. Staff assures all issues will be resolved in a timely manner. Very comfortable and safe living enviroment. Plenty of parking.

Spicewood Springs Apartment Manager12/18/2015

Hello, this is Lydia, the community manager here at Spicewood Springs. Thanks for the positive review! If you ever have any problems or questions, please dont hesitate to stop by the front office or give us a call at 512-331-1116.Thanks again fro taking the time to write a review!

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Verified Resident 203680 • 2015 Recommended

Reviewed 12/09/2015

SpiceWood springs have a big advantage on convenience especially for me as a person just arrival Austin.There are bank,supermarket,restaurant,grocery and pharmacy around the community.And the rent here is relatively cheap.However, the facilities are rather old.

Spicewood Springs Apartment Manager12/09/2015

Thanks so much for taking the time to leave a review! If there is anything we can do to help you settle into Austin, just let us know. I'm glad you enjoy calling Spicewood Springs home.

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Verified Resident 196037 • 2014 - 2015 Recommended

Reviewed 11/05/2015

Spicewood is providing excellent service. This is good apartment to stay and i recommend this. This apartment is in good school zone and rent is also less when compared with other apartments surrounded by this place. Finally Excellent place to stay.

Spicewood Springs Apartment Manager12/01/2015

We are so glad to hear that you are enjoying life at Spicewood Springs! Thanks so much for taking the time to review us. We use all feedback to help create an environment that all of our residents can enjoy and be proud to call home!

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Verified Resident 184148 • 2015 Recommended

Reviewed 09/16/2015

good!good!good!good!good!good!good!good!good!good!good!good!good!good!good!good!good!good!good!good!good!good!good!good!good!good!good!good!good!good!good!good!good!good!good!good!good!good!good!good!good!good!good!good!good!good!good!good!good!good!good!good!good!good!good!good!good!good!good!good!good!good!good!good!good!good!good!good!good!good!good!good!good!good!good!good!good!good!good!good!good!good!good!good!good!good!

Spicewood Springs Apartment Manager09/16/2015

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Verified Resident 184204 • 2011 - 2015 Recommended

Reviewed 09/16/2015

I have had some ups and downs in this community, but overall I've really loved living here. I'll be sorry when I have to move next year, just to be closer to work. The staff has constantly gone above and beyond for me, many times. I'll… See More

Spicewood Springs Apartment Manager09/16/2015

Thanks for the warm review! We are thrilled that you have loved living here.

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Verified Resident 182775 • 2006 - 2015 Recommended

Reviewed 09/10/2015

I have lived in several apartments complex and this is the best one I lived at. The staff treat me right and others also. When I walk into the office I am always asked how can we help you. The maintenance are always friendly, do things… See More

Spicewood Springs Apartment Manager09/11/2015

Thank you so much for the warm review! We appreciate your compliments. We hope your continue to enjoy Spicewood Springs!

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Verified Resident 179301 • 2015 Recommended

Reviewed 08/29/2015

we are very happy with everything we've seen so far: excellent treatment of staff, appearance of the community residents. We are very satisfied. we are very happy with everything we've seen so far: excellent treatment of staff, appearance of the community residents. We are very satisfied.… See More

Spicewood Springs Apartment Manager08/31/2015

Thanks for the positive review! We appreciate you taking the time to write a review. We hope you continue to remain happy at Spicewood Springs! Thanks again.

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Verified Resident 165231 • 2015 Recommended

Reviewed 07/10/2015

My little family just moved in. Everything was done via email or phone calls and yet the move was as smooth as possible. Ms. Lydia and Ms. Judie are very friendly yet incredibly professional and best of all, efficient! I do have a little reservation about… See More

Spicewood Springs Apartment Manager07/23/2015

Hello, this is Lydia, the community manager! Thanks for the compliments, we try our best to be as efficient and friendly as possible for our residents! I am glad we are getting the pest situation under control and that we could talk about it. I hope that things will be taken care of very soon so you can live comfortably in your new apartment. Thanks for making us aware of the situation. If you need anything don't hesitate to contact me or drop by the office.

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Verified Resident 164934 • 2012 - 2015 Recommended

Reviewed 07/08/2015

The Management is Awesome , they takes care of the community welfare and residents requirement very well. Lydia is the best among all, she is very helpful and friendly and know what Tentants needs and give her best efforts to assit us. SHe manages the apartment… See More

Spicewood Springs Apartment Manager07/22/2015

Thanks for taking the time to write such a warm review! We are thrilled that you love our staff. We hope you continue to keep making Spicewood Springs your home. Thanks again!

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Verified Resident 160646 • 2012 - 2015 Recommended

Reviewed 06/17/2015

I've lived here for 3+ years. I've had little problems and when I do, the staff is quick to fix them (i.e. maintenance). Improvements could include new treadmills, consistent refilling of doggie disposal bags, and a small dog park. Overall, an affordable and quiet place to… See More

Spicewood Springs Apartment Manager07/01/2015

Thank you for taking the time to write a review! We always appreciate our resident's feedback. We will definitely be looking into these request to improve the Spicewood Springs. Thanks again!

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Verified Resident 159920 • 2015 Recommended

Reviewed 06/15/2015

It has been a great experience living at this community. Staff is very friendly and helpful. The level of noise when inside the apartment is great. The complex has convenient access to shopping, major roads, restaurants, entertainment and other. See More

Spicewood Springs Apartment Manager06/29/2015

I am glad you are getting settled in to your new home at Spicewood Springs. We are happy you can recommend us to your family and friends. I appreciate you taking the time to write a review!

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Verified Resident 159425 • 2015 Recommended

Reviewed 06/12/2015

We actually don't have any experience. We want to stay longer with Spicewood Apts because of good location, good environment for family and kids and jobs. We are also happy with all existing conditions/equipment of the apts even they are not new)

Spicewood Springs Apartment Manager07/01/2015

This is the community manager at Spicewood Springs. I am glad to hear you are enjoying the quality of your home! If you want to come talk to me about some of your issues with the community please feel free to give me a call at 512.331.1116 or drop by our leasing office. Thanks for taking the time to write a review!

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Verified Resident 159433 • 2013 - 2015 Not Recommended

Reviewed 06/12/2015

I like the location of this apartment, it is very close to HEB and library, and middle school, very close natural environment. Close to HWY 183, somehow some apt get very noise from hwy. The building and AC system is very old and hard to maintain… See More

Spicewood Springs Apartment Manager07/01/2015

I am glad to hear you are enjoying the location of Spicewood Springs Apartments. Thanks for taking the time to write a review. If you have any more issues with our A/C system don't hesitate to stop by the leasing office or give me a call at 512.331.1116.

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Verified Resident 158892 • 2014 - 2015 Recommended

Reviewed 06/10/2015

This community appearance looks nice and it is near to grocery stores. It has tennis court. Lots of bbq grills. Near to school and library. Management and service staff is very obedient and helpful. Fast service response time. Has laundry facility. See More

Spicewood Springs Apartment Manager06/29/2015

We are thrilled that you are enjoying our amenities. We hope you continue to enjoy them. Thanks for taking the time to write a review.

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Verified Resident 153863 • 2014 - 2015 Recommended

Reviewed 05/16/2015

Spicewood Springs Apartments is great for someone looking for a good, quiet, and peaceful apartment community. As a resident going on 9 months now, I don't really have anything worth complaing about. You really can't beat te location, either. A grocery store and a library are… See More

Spicewood Springs Apartment Manager05/22/2015

Thanks for writing a review. I hope you enjoy calling Spicewood Springs home for many years to come. Thanks again for writing a review.

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Verified Resident 151926 • 2014 - 2015 Recommended

Reviewed 05/08/2015

A good experience. As someone who is held up at work most of the day and is tired when I return home, I get to enjoy the calm and quiet evenings I want. The people seem nice, and the management is extremely courteous and professional. They… See More

Spicewood Springs Apartment Manager05/13/2015

Thanks so much for taking the time to write a review. I'm happy you enjoy calling Spicewood Springs home.

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Verified Resident 147859 • 2014 - 2015 Recommended

Reviewed 04/18/2015

I moved here about 6 month ago and so far i am happy with everything , All the staff are nice, responsive and professional.I like the neighborhood, its close to HW183 so you can hear some noise but it's not too bad and after a short… See More

Spicewood Springs Apartment Manager04/20/2015

Thanks for taking the time to write a review. I'll pass along your compliments to the rest of the team. Looking forward to having you as a resident for many more months to come!

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Verified Resident 147778 • 2015 Recommended

Reviewed 04/17/2015

The community has exceeded my expectations. The apartment, grounds and amenities are excellent and the neighborhood is very convenient. It reassures me that there are so many long term residents residing here. I also have to give kudos to the maintenance staff for keeping the grounds… See More

Spicewood Springs Apartment Manager04/20/2015

Thank you for your warm review. I am so glad you are proud to call Spicewood Springs home. Our quiet community is home to many long-term residents who know they can expect a dedicated, responsive staff and maintenance team with decades of experience in the industry. Thanks again for writing a review!

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Verified Resident 146874 • 2014 - 2015 Recommended

Reviewed 04/14/2015

It's a great place to live. The maintenance staff is great and has fixed any issues I have had extremely quickly. I realized my AC wasn't working at 10 pm at night and it was fixed before noon the next day. I don't hear my neighbors,… See More

Spicewood Springs Apartment Manager04/20/2015

Thank you so much for your warm review. We do our very best to complete all maintenance requests within 24-48 hours! I'm happy you enjoy calling Spicewood Springs home.

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