Verified Resident ā¢ 2020 - 2021
We've been here since march 2020. The office staff and maintenance guys are friendly, and the apartment with attached garage is great! But I'm not happy with the lack of action regarding the large increase of our water bill during the past 5-6 months. I was told a month ago that it would be looked into and nothing has happened yet. I'll be calling management tomorrow. There are plumbing issues... water coming up into (opposite) sink when we use the disposal and sometimes when the dishwasher runs. And the dishwasher occasionally gets a few inches of sitting water in it. I'm not sure whether it's when we run the disposal or what the cause is, because it completely drains when we use it. Maintenance came out months ago to check it, but it still randomly occurs. I understand maintenance calls are limited due to covid, so I did not ask maintenance to come back (not an emergency.) They work hard and I appreciate it. Just disappointed nobody is addressing the water bill issue. It's increased by $50+ dollars a month which is RIDICULOUS!! Rent will skyrocket once our 13 month lease is completed, if we decide to go month to month, it'll be $350 per month more than we're paying now...the way I see it, that's a HUGE "penalty" especially during this unpredictable time. Stone Oak has the potential to be a "10" though at this time I'd give it an "8".