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Sunrise Bluffs

1704 Nelms Drive, Austin, TX 78744
1704 Nelms Drive, Austin, TX 78744

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Sunrise Bluffs

 
 
 
 
 
 

epIQ Report Card

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Ratings & Reviews (180 Reviews)

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Resident 2017 - 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
11/02/2020
Mngmt is RUDE!!! The unit are outdated, the exterior is falling apart. They don't enforce the "pick up after your pet" not even the maintenance ppl that live in property do it. There's no hot water, roach infested, black mold on cabinets and bathroom.They charge you… See More
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Resident 2017 - 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
03/06/2020
I lived here from 2017-2019 and we had a roach infestation for the entire two years. We fogged, put roach traps and put multiple work orders for pest control but the entire building was infested. So it did not matter if we took care of our… See More
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SammyColeman • Resident 2018 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
01/27/2020
Awesome. When I need something the staff always helps me out. It doesn't matter what it is you always help me out. The maintenance does a great job they are truly wonderful. I know that they work hard and they always care about us (residents). I… See More
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Michelle_M489 • Prospective Resident Visited 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
07/05/2019
I cannot say enough good things about this place and the staff! I brought my client here to tour a 2 bedroom. The leasing agent Alexander Saldivar greeted us and took us on an amazing tour. He was super friendly, knowledgeable of the property and made… See More
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Resident 2014 - 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
01/12/2019
This community will stay my home forever. I enjoy the view of the grounds from my enclosed patio. Whenever there is a maintenance need, it is addressed quickly. The architect who designed my apartment knew how to best use space and I am always amazed at… See More
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Resident 2018
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
11/19/2018
I rented an apartment for 7 months. Tha A/C stopped working twice. Each time it took days for them to fix. Water faucets consistently drip and maintenance called several times for it to keep dripping. A few months after move out I receive a call fro… See More
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Matthew_S709 • Resident 2017
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
09/07/2017
When I moved into Sunrise Bluffs on July 1, 2017 I walked into what has turned out to be a nightmare. The dishwasher was in the middle of my kitchen. Kitchen cabinets pulling away from the ceiling. There was no door on the bathroom. There were… See More
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Resident 2016 - 2017
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
07/08/2017
Love how they never fixed anything, no hot water, no water pressure n love how strick they are to be approve to move in n they let 10 rude guys live in a one bedroom apt.(2324) how funny, trash everywhere, maintenance guys are so lazy, worst… See More
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SurgeonLaw • Resident 2016 - 2017
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
06/12/2017
Okay so Ive been living here for about a year and 3 months, I was happy living here even though my rent is now $1300 a month compared to the $1015. The reason it went up was because apparently I didn't renew the lease which I… See More
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Resident 2014 - 2016
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
10/07/2016
DO NOT MOVE HERE! I had very bad experience in the 2years living in these apartments. There were constant problems with the water. The hot water pressure for the kitchen sink was nonexistent. We had to boil water on the stove just to wash dishes. The… See More
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Sunrise Bluffs Manager

11/22/2016

Thank you for your feedback and It is unfortunate that you had bad experience with us. If there are any oter issues you would like to discuss please stop by our office. - Sunrise Bluffs Management

Resident 2014 - 2015
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
10/11/2015
Stay away from here! This is the worst experience I have ever had with an apartment complex. There is never hot water, the water is turned off frequently, and there is frequently delays in repairing maintenance requests. The people in the office seem nice enough but… See More
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Justkiding • Resident 2015
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
10/11/2015
I have been here since August 2015, I am single no kids and live in a 1 bedroom, they are nice apartments but overpriced, my neighbors seem nice enough as well as the staff. All the stories of the hot water are exaggerated but true. You… See More
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Asurdel • Resident 2014 - 2015
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
06/09/2015
If you like to take cold showers or skip your showers all together this is your place. As I'm writing this review there is no warm water in my apartment. Again. This is a situation that happens at least once a month. Some days you come… See More
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Supriyahanchate • Resident 2013 - 2015
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
03/10/2015
Im living here from 2013 and still here,I'm really surprised with others reviews but I don't know why they faced so many problems in this property but I'm not one of them. I loved the apartment so much for what I'm paying for. Maintenance- The maintenance… See More
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Resident 2015
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
03/04/2015
It's hilarious to see all the reviews from the previous month all sound like the same person and capitalize HOME. There's no fooling anyone here. This place is absolute trash. --- in the office lies every chance he gets. I don't understand how someone gets away… See More
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Sunrise Bluffs Manager

03/04/2015

Dear Anonymous, We are sadden that your stay here with us has been unpleasant. We work very hard to keep our residents happy. I do apologize for the gates not working at this time. We have worked very hard to get them working and unfortunately residents/guest do not appreciate the hard work we have put into repairing the gates. We continuously have to go and put them back on track because they are constantly hit by residents/guest. We can't prevent resident neglect and abuse to our property. As for your hot water we would be more than happy to inspect your faucet. Please call us for your work order to be taken care of. Sincerely, Patricia Flores Community Manager

Resident 2011 - 2015
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
02/17/2015
I lived here for a year and have recently moved back after three years and i couldn't be happier. I have recommended this place to friends and family and some have moved in and love it. Home is where you make it!!! See More
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Sunrise Bluffs Manager

02/25/2015

Dear Anonymous, We are very glad to hear that you are once again able to call Sunrise Bluffs home. We also appreciate you recommending us to your family and friends. We look forward to you being able to continue calling Sunrise Bluffs home. Sincerely, Patricia Flores Community Manager

Bryanaguirre • Resident 2013 - 2015
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
02/13/2015
STAY AWAY!! Ok for starters the staff blows every single one of them even the manager your lucky if they every pick up the phone then they act like nothing happen. Causing me to have to go to the office to complain about the water, THERE… See More
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Sunrise Bluffs Manager

02/25/2015

Dear Bryanaguirre, Thank you for taking the time to give us a review. We would like to apologize for the negative experience you seem to be having with us so far. I can assure you that we are always diligent in addressing any problems our residents may have. If you are still continuing to have any of the issues listed in your review, please come see me in the office so we can discuss and correct them. We look forward to having the opportunity to regain your trust and provide you with an apartment community you're proud to call home. Sincerely, Patricia Flores Community Manager

Resident 2012 - 2015
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
02/11/2015
Love everything about this place! Great atmosphere, great pool, good maintenance staff, management couldn't be nicer, and of course an amazing location without the high prices. The office people and maintenance people are very responsive See More
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Sunrise Bluffs Manager

02/25/2015

Dear Anonymous, Thank you for taking the time to let us know what you think about your apartment community. We are certainly glad to hear you are enjoying being able to call Sunrise Bluffs home. We look forward to continuing to have you as one of our valued residents for many years to come. Sincerely, Patricia Flores Community Manager

Resident 2015
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
02/05/2015
I have been living in the property for over 2 years. When I first moved in the property needed some up keeping as the gates needed to be repaired. The pool needed new furniture and the roofs needed to be replaced. I have seen so much… See More
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Resident 2012 - 2015
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
02/04/2015
I have lived here for 2 years & I have not once had a problem here. The office staff are always helpful, There are time where there is no hot water but all I do is call it in & within the hour I have hot… See More
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reynaldo chavez • Resident 2014 - 2015
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
02/03/2015
Ive been living here going on 4months and think the staff and management do a superb job... See More
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Sunrise Bluffs Manager

02/05/2015

Dear Reynaldo, Thank you very much for your kind words! We always strive to provide our residents with top notch customer service. We look forward to continuing to have you as one of our valued residents. Sincerely, Patricia Flores Community Manager

Val Villareal • Prospective Resident Visited 2015
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
02/03/2015
I have visited this property on two occasions. I have a daughter planning to attend college in Austin and I wanted a property close to her school that was affordable. I was happy with the location, price and staff. This is a large property but management… See More
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Resident 2014
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
12/02/2014
I have lived here for a couple months now and I feel it is an appropriate time to give a review. These are some things I would like to discuss. 1. Staff 2. Maintenance 3. Price 4. Security Staff: First, the staff is really friendly and… See More
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Sunrise Bluffs Manager

01/14/2015

Dear Anonymous, Thank you very much for your kind words! We definitely appreciate them. We look forward to continuing your positive experience here with us at Sunrise Bluffs. Sincerely, Patricia Flores Community Manager

jelkanders • Resident 2012 - 2014
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
12/02/2014
I have lived here for 2 years and have had a great experience. I'm trying to get a roommate in here and told them to check out reviews. When I read them, I was totally surprised. This place is older but maintained. There is no other… See More
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Sunrise Bluffs Manager

01/14/2015

Dear Jelkanders, We sincerely appreciate your in depth review. It is great to hear feedback from our residents. Your informative review helps us to not only continue providing our residents with the things they enjoy, but also make improvements in any areas of concern. We enjoy having you as a resident and look forward to you calling Sunrise Bluffs home for many years to come. Sincerely, Patricia Flores Community Manager

daniellamariaoo7 • Resident 2014
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
12/01/2014
The models are nice enough but look little like the actual apartments. Everything seems to be rigged together. The cabinets are made with two or more different types of wood-like material. There are nails holding up the L-brackets in the closet, which aren't properly secured in… See More
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Sunrise Bluffs Manager

01/14/2015

Dear Daniellamariaoo7, Thank you for your informative review. We always appreciate our residents feedback whether it be positive or negative. I would like to sincerely apologize for the problems you have experienced thus far. Our maintenance team and office staff always work diligently to give our residents a place that they are proud to call home. If any of the issues mentioned in your review have not been corrected, please come by the front office so we may address and correct every issue you may be having. We always do our best to correct any issues our residents may have in there home. We look forward to continuing to have you as a resident and turning your negative experience into a positive relationship with Sunrise Bluffs. Sincerely, Patricia Flores Community Manager

 Updated Review
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
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Manager

 
·

Features & Amenities

Laundry

  • Laundry Connections in Some Units
  • Laundry Connections in Unit
  • Laundry On-Site
  • Laundry in Units

Pets

  • Dogs Allowed
    Comments: NO ST.BERNARDS!!

Floor Plans & Pricing

Studio, 1 Bathroom

  • Price
    Price

    $840

  • SQ. FT.

    N/A

  • Available
    Avail.

    N/A

  • Model

    Studio

1 Bedrooms, 1 Bathroom

  • Price
    Price

    $1,014

  • SQ. FT.

    N/A

  • Available
    Avail.

    N/A

  • Model

    1 Bedroom

2 Bedrooms, 1 Bathroom

  • Price
    Price

    $1,581

  • SQ. FT.

    N/A

  • Available
    Avail.

    N/A

  • Model

    2 Bedrooms

2 Bedrooms, 2 Bathrooms

  • Price
    Price

    $1,094

  • SQ. FT.

    N/A

  • Available
    Avail.

    N/A

  • Model

    2 Bedrooms

Disclaimer: Floor Plans data have been collected from Internet users and may not be a reliable indicator of current or comprehensive floor plans offered.

Questions & Answers (1)

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What is the estimated utility bill for one person?

Anonymous · March, 19 2018
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Frequently Asked

What are noise levels like at Sunrise Bluffs?
The community is rated 2.7/5 stars, which is considered having moderate noise levels on average.

How satisfied are residents with the upkeep and overall appearance of the grounds at Sunrise Bluffs?
The community is rated 2/5 stars, signifying slight satisfaction on average.

How safe is Sunrise Bluffs?
The community is rated 2.3/5 stars, which is considered being moderately safe on average.

How satisfied are residents with the neighborhood
The community is rated 2.3/5 stars, signifying moderate satisfaction on average.

How effective was the maintenance team when resolving your problem?
The community is rated 3.7/5 stars, which is considered being very effective on average.

What is the pet policy at Sunrise Bluffs?
Dogs Allowed
Comments: NO ST.BERNARDS!!

What types of floor plans are available?
Studio, 1 Bath and 1 Bed, 1 Bath and 2 Beds, 1 Bath and 2 Beds, 2 Baths


Sunrise Bluffs Gallery

Manager Uploaded Photos

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Sunrise Bluffs is an apartment in Austin in zip code 78744. This community has a Studio - 2 bedroom, 1 - 2 bathroom, and is for rent for $840 - $1,581. Nearby cities include Del Valle, Pflugerville, Bee Cave, Cedar Park, and Round Rock. 78747, 78745, 78748, 78741, and 78704 are nearby zip codes.

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Sunrise Bluffs

Provided by Property Management

Management Photos (17)

  • (Manager photo uploaded on 05/06/2016) Image of Sunrise Bluffs in Austin, TX
  • (Manager photo uploaded on 05/06/2016) Image of Sunrise Bluffs in Austin, TX
  • (Manager photo uploaded on 05/06/2016) Image of Sunrise Bluffs in Austin, TX
  • (Manager photo uploaded on 05/06/2016) Image of Sunrise Bluffs in Austin, TX
  • (Manager photo uploaded on 05/06/2016) Image of Sunrise Bluffs in Austin, TX
  • (Manager photo uploaded on 05/06/2016) Image of Sunrise Bluffs in Austin, TX
  • (Manager photo uploaded on 05/06/2016) Image of Sunrise Bluffs in Austin, TX
  • (Manager photo uploaded on 05/06/2016) Image of Sunrise Bluffs in Austin, TX
  • (Manager photo uploaded on 05/06/2016) Image of Sunrise Bluffs in Austin, TX
  • (Manager photo uploaded on 05/06/2016) Image of Sunrise Bluffs in Austin, TX
  • (Manager photo uploaded on 05/06/2016) Image of Sunrise Bluffs in Austin, TX
  • (Manager photo uploaded on 05/06/2016) Image of Sunrise Bluffs in Austin, TX
  • (Manager photo uploaded on 05/06/2016) Image of Sunrise Bluffs in Austin, TX
  • (Manager photo uploaded on 05/06/2016) Image of Sunrise Bluffs in Austin, TX
  • (Manager photo uploaded on 05/06/2016) Image of Sunrise Bluffs in Austin, TX
  • (Manager photo uploaded on 05/06/2016) Image of Sunrise Bluffs in Austin, TX
  • (Manager photo uploaded on 05/06/2016) Image of Sunrise Bluffs in Austin, TX

Provided by Other Residents

Resident Photos (19)

  • (Resident photo uploaded on 06/15/2013) Image of Sunrise Bluffs in Austin, TX
  • (Resident photo uploaded on 06/15/2013) Image of Sunrise Bluffs in Austin, TX
  • (Resident photo uploaded on 12/01/2014) Image of Sunrise Bluffs in Austin, TX
  • (Resident photo uploaded on 12/01/2014) Image of Sunrise Bluffs in Austin, TX
  • (Resident photo uploaded on 09/07/2017) Image of Sunrise Bluffs in Austin, TX
  • (Resident photo uploaded on 09/07/2017) Image of Sunrise Bluffs in Austin, TX
  • (Resident photo uploaded on 09/07/2017) Image of Sunrise Bluffs in Austin, TX
  • (Resident photo uploaded on 09/07/2017) Image of Sunrise Bluffs in Austin, TX
  • (Resident photo uploaded on 09/07/2017) Image of Sunrise Bluffs in Austin, TX
  • (Resident photo uploaded on 09/07/2017) Image of Sunrise Bluffs in Austin, TX
  • (Resident photo uploaded on 09/07/2017) Image of Sunrise Bluffs in Austin, TX
  • (Resident photo uploaded on 09/07/2017) Image of Sunrise Bluffs in Austin, TX
  • (Resident photo uploaded on 09/07/2017) Image of Sunrise Bluffs in Austin, TX
  • (Resident photo uploaded on 09/07/2017) Image of Sunrise Bluffs in Austin, TX
  • (Resident photo uploaded on 09/07/2017) Image of Sunrise Bluffs in Austin, TX
  • (Resident photo uploaded on 09/07/2017) Image of Sunrise Bluffs in Austin, TX
  • (Resident photo uploaded on 09/07/2017) Image of Sunrise Bluffs in Austin, TX
  • (Resident photo uploaded on 09/07/2017) Image of Sunrise Bluffs in Austin, TX
  • (Resident photo uploaded on 09/07/2017) Image of Sunrise Bluffs in Austin, TX
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