A-

The Artisan Luxury Apartments

8701 West Parmer Lane, Austin, TX 78729
8701 West Parmer Lane, Austin, TX 78729

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The Artisan Luxury Apartments

8701 West Parmer Lane

Austin, TX 78729

 
 
 
 
 
 

epIQ Report Card

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Community epIQ Grade A-

Ratings & Reviews (362 Reviews)

OVERALL SCORE
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Verified Resident 739732 2019 - 2020 Recommended
Reviewed 01/27/2020
I have really enjoyed living here at these apartments. The facilities are in great shape despite their age. The pool was perfect this past summer. The workout area fit my needs for exercise. The staff was always really helpful. 
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AVERAGE RATING
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The Artisan Luxury Apartments Manager

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Verified Resident 741552 2018 - 2020 Not Recommended
Reviewed 02/03/2020
It hasn't been a great experience. It's one of the reasons I'm trying to buy a house. It made me realize spending money where your business is appreciated, spending money towards something that is yours, and where you are building equity really is important. Things are… See More
The Artisan Luxury Apartments Manager02/11/2020

Hello Artisan Resident, Thank you for your review. We are so sorry our community isn't meeting your expectations. We are in the process of making some great upgrades that we hope you will stick around to enjoy. Please email us at [email protected] so that we can resolve your experience. We look forward to serving you anyway we can. Kind Regards, Bassham Properties

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Verified Resident 739601 2019 - 2020 Recommended
Reviewed 01/27/2020
I have not had any issues or problems since moving in to the artisan, they make things very easy for renters, and the complex is peaceful, clean, and pretty. I love my place and all the stuff we have access to.
The Artisan Luxury Apartments Manager02/12/2020

Hello Artisan Resident, Thank you for your review! We are so happy to hear that you have enjoyed your apartment home and community! We will be sure to share your kind words with our team, as they work hard to make sure our residents receive the customer service and care they need. Thank you for taking the time to share your opinion with us. We value and appreciate your feedback! Kind Regards, Bassham Properties

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Verified Resident 739732 2019 - 2020 Recommended
Reviewed 01/27/2020
I have really enjoyed living here at these apartments. The facilities are in great shape despite their age. The pool was perfect this past summer. The workout area fit my needs for exercise. The staff was always really helpful.
The Artisan Luxury Apartments Manager02/12/2020

Hello Artisan Resident, Thank you for your review! We are so happy to hear that you have enjoyed your apartment home and community! We will be sure to share your kind words with our team, as they work hard to make sure our residents receive the customer service and care they need. Thank you for taking the time to share your opinion with us. We value and appreciate your feedback! Kind Regards, Bassham Properties

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Verified Resident 738252 2019 - 2020 Recommended
Reviewed 01/22/2020
Pros - nice location, nice aesthetic layout, love having the two restaurants nearby, love my apartment (high ceilings and space especially), generally quiet and comfy atmosphere inside and outside Cons - staff at front office seem inexperienced and often can't answer my questions, facilities in general… See More
The Artisan Luxury Apartments Manager02/12/2020

Hello Artisan Resident, Thank you for your review! We are so happy to hear that you have enjoyed your apartment home and community! We will be sure to share your kind words with our team, as they work hard to make sure our residents receive the customer service and care they need. Thank you for taking the time to share your opinion with us. We value and appreciate your feedback! We are working with the staff and hope you see some positive changes soon! Kind Regards, Bassham Properties

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Verified Resident 738269 2017 - 2020 Not Recommended
Reviewed 01/22/2020
The office staff is forever changing and don't know what's going on ever. I don't need them often? but when I do it's like pulling teeth to get the correct answer. That is frustrating. Please try to keep the same staff
The Artisan Luxury Apartments Manager02/11/2020

Hello Artisan Resident, Thank you for your review. We are working to maintain the staff and are confident you will begin to see the difference! We are always looking for ways to improve our community, so we appreciate you taking the time to share your opinion with us. We are sorry our community isn't meeting your expectations and would appreciate it if you would emails us at [email protected] so that we can resolve your experience. We look forward to serving you anyway we can. Kind Regards, Bassham Properties

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Verified Resident 738308 2019 - 2020 Not Recommended
Reviewed 01/22/2020
Apartment is good but management service is really bad. Asked for couple of things to repair but never completed. Leasing office took extra charges because they couldn't verify the document in one day though it's their problem
The Artisan Luxury Apartments Manager02/11/2020

Hello Artisan Resident, Thank you for your review. We are always looking for ways to improve our community, so we appreciate you taking the time to share your opinion with us. We are sorry our community isn't meeting your expectations and would appreciate it if you would emails us at [email protected] so that we can resolve your experience. We look forward to serving you anyway we can. Kind Regards, Bassham Properties

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Verified Resident 738329 2019 - 2020 Not Recommended
Reviewed 01/22/2020
This complex has a lot of nuisance, pointless fees for a quick money grab; or that's how it comes across. When you call the front desk and ask questions regarding anything about the complex in general: the staff 8/10 times won't answer your question.(because they don't… See More
The Artisan Luxury Apartments Manager02/11/2020

Hello Artisan Resident, Thank you for your review. We are always looking for ways to improve our community, so we appreciate you taking the time to share your opinion with us. We are sorry our community isn't meeting your expectations and would appreciate it if you would emails us at [email protected] so that we can resolve your experience. We look forward to serving you anyway we can. Kind Regards, Bassham Properties

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Verified Resident 738346 2017 - 2020 Recommended
Reviewed 01/22/2020
Awesome, I found it great and well managed. I have been living here for a while and they are always professional and extremely knowledgeable. I wish the price would decrease because it's very expensive and they are some similar places that are few hundreds cheaper. Other… See More
The Artisan Luxury Apartments Manager02/12/2020

Hello Artisan Resident, Thank you for your review! We are so happy to hear that you have enjoyed your apartment home and community for so long! We will be sure to share your kind words with our team, as they work hard to make sure our residents receive the customer service and care they need. Thank you for taking the time to share your opinion with us. We value and appreciate your feedback! Kind Regards, Bassham Properties

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Verified Resident 738363 2019 - 2020 Not Recommended
Reviewed 01/22/2020
I signed and paid for my lease 2 months ahead of start date. The day of my move in, these guys gave me the wrong apartment key and found out it's because they never changed the locks to match the new keys. 2 weeks after moving… See More
The Artisan Luxury Apartments Manager02/11/2020

Hello Artisan Resident, Thank you for your review. We are so sorry our community isn't meeting your expectations. We are in the process of making some great upgrades that we hope you will stick around to enjoy. Please email us at [email protected] so that we can resolve your experience. We look forward to serving you anyway we can. Kind Regards, Bassham Properties

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Verified Resident 737525 2018 - 2020 Not Recommended
Reviewed 01/20/2020
Pros: well priced apartments. Cons: office staff are not good at all. Service is prompt, but they will come in to your apartment whenever they want. Without permission, they will walk in. Pool is rarely clean. Another pro: The mens barber in the front of the… See More
The Artisan Luxury Apartments Manager02/11/2020

Hello Artisan Resident, Thank you for your review. We are beginning some awesome upgrades we hope you will soon get to enjoy! So glad you enjoy the barber. They are pretty great! We are always looking for ways to improve our community, so we appreciate you taking the time to share your opinion with us. We are sorry our community isn't meeting your expectations and would appreciate it if you would emails us at [email protected] so that we can resolve your experience. We look forward to serving you anyway we can. Kind Regards, Bassham Properties

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Verified Resident 736760 2018 - 2020 Not Recommended
Reviewed 01/16/2020
My make ready wasn't done holes in sink missing all ceiling fans. I ended up doing myself work order get done pretty quickly and the leasing staff is pretty helpful prices are cheap for the area and has food places here
The Artisan Luxury Apartments Manager02/11/2020

Hello Artisan Resident, Thank you for your review. We are so sorry your unit wasn't ready. Will you please email us at [email protected] so that we can resolve your experience? We look forward to serving you anyway we can. Kind Regards, Bassham Properties

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Verified Resident 736353 2019 - 2020 Recommended
Reviewed 01/15/2020
My family and I love the community! Everyone has been very helpful and are quick to tend to pressing matters. The maintenance personnel and staff are always friendly and make sure that our needs/concerns are addressed. Another plus is free filters for the A/C every month!… See More
The Artisan Luxury Apartments Manager02/12/2020

Hello Artisan Resident, Thank you for your review! We are so happy to hear that you have enjoyed your apartment home and community! We will be sure to share your kind words with our team, as they work hard to make sure our residents receive the customer service and care they need. Thank you for taking the time to share your opinion with us. We value and appreciate your feedback! Kind Regards, Bassham Properties

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Verified Resident 736388 2019 - 2020 Not Recommended
Reviewed 01/15/2020
I haven't gotten my move in checklist and other maintenance issues fixed since I moved in (it's been 5 months). Other than that, floor plans are great and so are prices. Staff is nice, but leasing is always changing and they never give you clear answers.… See More
The Artisan Luxury Apartments Manager02/11/2020

Hello Artisan Resident, Thank you for your review. We are working on maintaining the staff and hope you see the progress soon! We are always looking for ways to improve our community, so we appreciate you taking the time to share your opinion with us. Please email us at [email protected] so that we can resolve your experience with the information you are seeking. We look forward to serving you anyway we can. Kind Regards, Bassham Properties

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Verified Resident 736409 2018 - 2020 Not Recommended
Reviewed 01/15/2020
Walls are thin so you can hear noises from other people. Don't like living onto of a garage where people use it to party as the noise makes it difficult to sleep at night. Residents with dogs don't pick up their feces and have even left… See More
The Artisan Luxury Apartments Manager02/11/2020

Thank you for your review. We are striving to correct some of the complaints you mentioned. It takes time and we hope you will stay with us to see the changes we are making. We are always looking for ways to improve our community, so we appreciate you taking the time to share your opinion with us. Please email us at [email protected] so that we can resolve your experience. We look forward to serving you anyway we can. Kind Regards, Bassham Properties

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Verified Resident 736410 2019 - 2020 Not Recommended
Reviewed 01/15/2020
I dont have good things to say about the Artisan Luxury Apartments. Beginning with the costumer service over the phone when I was renting the apartment. Very rude people. The inside finish of the apartment wasn't well done. The floor had scratches, the kitchen sink faucet… See More
The Artisan Luxury Apartments Manager02/11/2020

Hello Artisan Resident, Thank you for your review. We are always looking for ways to improve our community, so we appreciate you taking the time to share your opinion with us. Please email us at [email protected] so that we can resolve your experience with your unit and service. We look forward to serving you anyway we can. Kind Regards, Bassham Properties

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Verified Resident 736528 2019 - 2020 Recommended
Reviewed 01/15/2020
I picked this because of location. I walk late at night and never feel worried. The office staff has recently changed quite a bit for the GOOD. I have not spoken with the assistant as she can be very rude at times. I like the interior… See More
The Artisan Luxury Apartments Manager02/12/2020

Hello Artisan Resident, Thank you for your review! We are so happy to hear that you have enjoyed your apartment home and community! We will be sure to share your kind words with our team, as they work hard to make sure our residents receive the customer service and care they need. Thank you for taking the time to share your opinion with us. We value and appreciate your feedback! Kind Regards, Bassham Properties

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Verified Resident 736536 2018 - 2020 Not Recommended
Reviewed 01/15/2020
Overall, maintenance staff is pretty friendly. I did have an issue where the motor on my fridge was going out and making a large banging sound every 30 minutes. They refused to change it and said I had to get used to it. It was so… See More
The Artisan Luxury Apartments Manager02/11/2020

Hello Artisan Resident, Thank you for your review. We are always looking for ways to improve our community, so we appreciate you taking the time to share your opinion with us. We are sorry our community isn't meeting your expectations and would appreciate it if you would email us at [email protected] so that we can discuss the staff and the issue you had with your service animal. We look forward to serving you anyway we can. Kind Regards, Bassham Properties

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Verified Resident 717153 2018 - 2020 Not Recommended
Reviewed 11/13/2019
Please fix the exterior Light next to the dog park behind apt 6111. I have been told numerous times that this would be fixed and now management says that they are aware of the issue but have still not done anything about it.
The Artisan Luxury Apartments Manager02/11/2020

Thank you for your review. We are always looking for ways to improve our community, so we appreciate you taking the time to share your opinion with us. Please email us at [email protected] so that we can resolve your experience with the exterior light. We look forward to serving you anyway we can. Kind Regards, Bassham Properties

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Verified Resident 717154 2015 - 2019 Recommended
Reviewed 11/13/2019
It's a nice community. The staff here are always pleasant and helpful . The maintenance crew always fixes any problem or situation in a timely manner. The grounds crew does a good job maintain the area. See More
The Artisan Luxury Apartments Manager02/12/2020

Hello Artisan Resident, Thank you for your review! We are so happy to hear that you have enjoyed your apartment home and community! We will be sure to share your kind words with our team, as they work hard to make sure our residents receive the customer service and care they need. Thank you for taking the time to share your opinion with us. We value and appreciate your feedback! Kind Regards, Bassham Properties

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Verified Resident 717363 2019 Recommended
Reviewed 11/13/2019
there is a lot of noise in the front area of the property, particularly in front of the leasing office. People speak very loudly in the early morning, and there's noise from ground maintenance early as well. The unit I live in does not ventilate will… See More
The Artisan Luxury Apartments Manager02/12/2020

Hello Artisan Resident, Thank you for your review! We are so happy to hear that you have enjoyed your apartment home and community! We will be sure to share your kind words with our team, as they work hard to make sure our residents receive the customer service and care they need. Thank you for taking the time to share your opinion with us. We value and appreciate your feedback! Please email us or your property manager about the noise complaint. We want to make sure that gets resolved. [email protected] Kind Regards, Bassham Properties

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Verified Resident 716126 2019 Recommended
Reviewed 11/11/2019
My experience so far with artisan has been positive. Any maintenance requests I have had have been answered promptly and efficiently. The office is very helpful and kind. The only critics I would give would be the apartments need new paint on exterior. See More
The Artisan Luxury Apartments Manager02/12/2020

Hello Artisan Resident, Thank you for your review! We are so happy to hear that you have enjoyed your apartment home and community! We will be sure to share your kind words with our team, as they work hard to make sure our residents receive the customer service and care they need. Thank you for taking the time to share your opinion with us. We value and appreciate your feedback! We hope you will appreciate the new exterior upgrades we are working on! Kind Regards, Bassham Properties

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Verified Resident 715329 2019 - 2020 Not Recommended
Reviewed 11/08/2019
Has been okay. Parking lot is too dark. Not good parking. Have to park a ways off. Vehicles that never move take up front parking spaces. Maintenance has greatly approved since their is a new safe. Looks so bad when people dump furniture, etc out side… See More
The Artisan Luxury Apartments Manager02/11/2020

Hello Artisan Resident, Thank you for your review. We use information like this to improve the community, so thank you for your time and input. Please email us at [email protected] so that we can resolve your experience. We look forward to serving you anyway we can. Kind Regards, Bassham Properties

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Verified Resident 715343 2019 Recommended
Reviewed 11/08/2019
Great area to live. It's quiet and is near shopping areas. The apartments are great. We moved about a month ago and it was the best move we have ever made so far. Office staff and maintenance staff are respectful and will do what they can… See More
The Artisan Luxury Apartments Manager02/12/2020

Hello Artisan Resident, Thank you for your review! We are so happy to hear that you have enjoyed your apartment home and community! We will be sure to share your kind words with our team, as they work hard to make sure our residents receive the customer service and care they need. Thank you for taking the time to share your opinion with us. We value and appreciate your feedback! Kind Regards, Bassham Properties

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Verified Resident 715397 2019 Not Recommended
Reviewed 11/08/2019
I have actually had the worst move in experience and if i hadn't signed a lease, i would not live here. I have a registered service animal with NSAR and ADA as a PTSD Aid, these national registrations are apparently not enough proof for you and… See More
The Artisan Luxury Apartments Manager02/11/2020

Hello Artisan Resident, Thank you for your review, though we are sorry to hear you have had a negative experience. Would you please email us to get this resolved? We take complaints like this very seriously. Please email us at [email protected] so that we can resolve your experience. We look forward to serving you anyway we can. Kind Regards, Bassham Properties

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Verified Resident 715431 2017 - 2019 Recommended
Reviewed 11/08/2019
LOVE living at The Artisan!!!! Service request are done in a timely manner, office staff is wonderful, and a social team that plan events for residents! Who could want more?!?!? Awesome gym and pool as well
The Artisan Luxury Apartments Manager02/12/2020

Hello Artisan Resident, Thank you for your review! We are so happy to hear that you have enjoyed your apartment home and community! We will be sure to share your kind words with our team, as they work hard to make sure our residents receive the customer service and care they need. Thank you for taking the time to share your opinion with us. We value and appreciate your feedback! Glad to hear you are enjoying our life team! They make the Artisan a great place to live! Kind Regards, Bassham Properties

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Features & Amenities

Laundry

  • Washer/Dryer

Parking

  • Boat and Trailer Parking
  • Carport
  • Covered Parking
  • Garage
  • Off Street Parking Available

General

  • 24-Hour Management Availability
  • Additional Storage
  • Air Conditioner
  • BBQ and Picnic Area
  • Balcony or Patio
  • Black Appliances
  • Business Center
  • Car Wash Location on Site
  • Carpet
  • Ceiling Fan
  • Clubhouse
  • Courtyard
  • Digital Thermostats
  • DishWasher
  • Disposal
  • Door Attendant
  • Energy and Water Efficient Appliances
  • Fireplace
  • Fitness Center
  • Free Weights
  • Freeway Access
  • Group Exercise Classes
  • High Ceilings
  • Large Closets
  • Media Center
  • Microwave
  • Night Patrol
  • On-Site Maintenance
  • On-Site Management
  • Package Receiving Service
  • Pool
  • Premium Flooring
  • Recreation Room
  • Recycling Program
  • Refrigerator
  • Short Term Lease Available
  • Spa
  • Spacious Floor Plans
  • Stainless Steel Appliances
  • Storage Space
  • Volleyball Court
  • Window Coverings

Pets

  • Cats Allowed
    Deposit: $300
    Fee: $200
    Rent: $10
    Pet Limit: 1
    Comments: Breed restrictions apply. Animal minimum age: 12 months old. Carpet deposit of $1000 may be required. Please call the office for more information. Either cat or dog, not both, up to 1 animal only.
  • Dogs Allowed
    Deposit: $300
    Fee: $200
    Rent: $10
    Pet Limit: 1
    Comments: Breed restrictions apply. Animal minimum age: 12 months old. Carpet deposit of $1000 may be required. Please call the office for more information. Either cat or dog, not both, up to 1 animal only.

Floor Plans & Pricing

Studio, 1 Bathroom

  • Price

    N/A

  • SQ. FT.

    826

  • Available
    Avail.

    N/A

  • Model

    Chic - Studio

  • Price

    $807 - $1,066

  • SQ. FT.

    484

  • Available
    Avail.

    2 Units

  • Model

    The Mod - Studio

1 Bedrooms, 1 Bathroom

  • Price

    N/A

  • SQ. FT.

    792

  • Available
    Avail.

    N/A

  • Model

    Jubilee with 1 Car Garage

  • Price

    N/A

  • SQ. FT.

    802

  • Available
    Avail.

    N/A

  • Model

    Panache

  • Price

    N/A

  • SQ. FT.

    825

  • Available
    Avail.

    N/A

  • Model

    Swanky

  • Price

    N/A

  • SQ. FT.

    1,006

  • Available
    Avail.

    N/A

  • Model

    Ritz

  • Price

    N/A

  • SQ. FT.

    1,023

  • Available
    Avail.

    N/A

  • Model

    Lumious

  • Price

    N/A

  • SQ. FT.

    1,310

  • Available
    Avail.

    N/A

  • Model

    Posh

  • Price

    $923 - $1,222

  • SQ. FT.

    792

  • Available
    Avail.

    4 Units

  • Model

    Jubilee

  • Price

    $1,064 - $1,323

  • SQ. FT.

    826

  • Available
    Avail.

    1 Units

  • Model

    Chic 1 BR

  • Price

    $1,064 - $1,354

  • SQ. FT.

    802

  • Available
    Avail.

    1 Units

  • Model

    Panache with 1 Car Garage

  • Price

    $1,095 - $1,387

  • SQ. FT.

    969

  • Available
    Avail.

    1 Units

  • Model

    Luxor

1 Bedrooms, 1.5 Bathrooms

  • Price

    N/A

  • SQ. FT.

    1,249

  • Available
    Avail.

    N/A

  • Model

    1 Bedroom Townhome

  • Price

    N/A

  • SQ. FT.

    1,277

  • Available
    Avail.

    N/A

  • Model

    Loft D 1BR 1.5BA

  • Price

    N/A

  • SQ. FT.

    1,310

  • Available
    Avail.

    N/A

  • Model

    Loft B 1BR 1.5BA

  • Price

    N/A

  • SQ. FT.

    1,327

  • Available
    Avail.

    N/A

  • Model

    Loft A 1BR 1.5BA

2 Bedrooms, 1 Bathroom

  • Price

    N/A

  • SQ. FT.

    931

  • Available
    Avail.

    N/A

  • Model

    Noble

  • Price

    N/A

  • SQ. FT.

    931

  • Available
    Avail.

    N/A

  • Model

    Noble with 1 car Garage

  • Price

    N/A

  • SQ. FT.

    1,032

  • Available
    Avail.

    N/A

  • Model

    Plush

2 Bedrooms, 2 Bathrooms

  • Price

    N/A

  • SQ. FT.

    1,056

  • Available
    Avail.

    N/A

  • Model

    Royal

  • Price

    N/A

  • SQ. FT.

    1,070

  • Available
    Avail.

    N/A

  • Model

    Imperial

  • Price

    N/A

  • SQ. FT.

    1,109

  • Available
    Avail.

    N/A

  • Model

    Imperial with 1 Car Garage

  • Price

    N/A

  • SQ. FT.

    1,211

  • Available
    Avail.

    N/A

  • Model

    Lavish

  • Price

    N/A

  • SQ. FT.

    1,215

  • Available
    Avail.

    N/A

  • Model

    Majestic

  • Price

    N/A

  • SQ. FT.

    1,215

  • Available
    Avail.

    N/A

  • Model

    Majestic with 1 car Garage

  • Price

    N/A

  • SQ. FT.

    1,363

  • Available
    Avail.

    N/A

  • Model

    Splendid

  • Price

    $1,260 - $1,732

  • SQ. FT.

    1,239 - 1,328

  • Available
    Avail.

    5 Units

  • Model

    Serenity

  • Price

    $1,335 - $1,686

  • SQ. FT.

    1,275

  • Available
    Avail.

    1 Units

  • Model

    Tranquil

3 Bedrooms, 2 Bathrooms

  • Price

    N/A

  • SQ. FT.

    1,428

  • Available
    Avail.

    N/A

  • Model

    Elegant

  • Price

    N/A

  • SQ. FT.

    1,488

  • Available
    Avail.

    N/A

  • Model

    Divine

  • Price

    N/A

  • SQ. FT.

    1,668

  • Available
    Avail.

    N/A

  • Model

    Votive

  • Price

    $1,555 - $1,901

  • SQ. FT.

    1,493

  • Available
    Avail.

    3 Units

  • Model

    Opulent

  • Price

    $1,767 - $2,063

  • SQ. FT.

    2,106

  • Available
    Avail.

    1 Units

  • Model

    Penthouse

Disclaimer: Special, prices and availabilities subject to change.

Leasing

The Artisan Luxury Apartment Homes

Management Company: Bassham Properties

Office Hours Closed

  • Sunday: 12:00 PM - 05:00 PM
  • Monday - Friday: 08:00 AM - 06:00 PM
  • Saturday: 10:00 AM - 05:00 PM

Questions & Answers (1)

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How easy is it to find guest parking?

Anonymous · March, 19 2018
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Caliza

Austin, TX

The Artisan Luxury Apartments is a 484 - 2,106 sqft apartment in Austin in zip code 78729. This community has a Studio - 3 bedroom, 1 - 2 bathroom, and is for rent for $807 - $2,063. Nearby cities include Del Valle, Bee Cave, Cedar Park, Round Rock, and Lakeway. 78717, 78750, 78613, 78726, and 78759 are nearby zip codes.

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The Artisan Luxury Apartments

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