Review History for Verified Resident 834615

The Bridge at Tech Ridge

Updated Review

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Verified Resident 834615

VRP 2017 - 2020

12/3/2020

I moved into this community from small town manor and it was quite a change. The location is very convenient. The office and maintenance staff are very prompt and helpful. The security presence is not too comforting especially since the gates are always open.
Manager

12/21/2020

The Bridge at Tech Ridge
Welcome to Austin! We are glad to be able to make that move a little easier for you. We are sorry to hear of your concerns with the gates. While the gates are here from initial construction, we have not utilized them for a couple of years (and therefore do not advertise as a gated community) because the system is out of date and cannot be repaired. However, we are looking into replacing the entire system with a new one so that we can utilize the gates once again.
1 Previous Review

Previous Review

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Verified Resident 834615

VRP 2020

10/20/2020

Great amenities when open. Love the vaulted ceiling's on third floor. Cameras make me feel more safe than the patrol who just drives through. Gates have been open 24/7 for months. Office is helpful. Maintenance staff is fast.
Manager

10/20/2020

The Bridge at Tech Ridge
Thank you for your feedback today. We agree that vaulted ceilings are great, really opens up the space. And we love our maintenance staff here as they are so fast and so skilled. In regards to the gates, we actually have them open in an attempt to help stop the spread for COVID. Since residents and guests would have to use the key pad to enter a code to gain access, we felt this was an unnecessary risk to people's health at this time. However, in the future, we plan to update our gate system to a touchless system that operates through an app on your phone so that we can limit access to our community while being mindful of health.

Review 20 out of 178

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The Bridge at Tech Ridge

July 2021

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