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The Brook In Travis Heights

1824 S I H 35, Austin, TX 78704
1824 S I H 35, Austin, TX 78704

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The Brook In Travis Heights

 
 
 
 
 
 

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Ratings & Reviews (64 Reviews)

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The Brook In Travis Heights Manager

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Resident 2020 Not Recommended

Updated 04/08/2020

Reviewed 04/08/2020

There has been no hot water in the building for seven days. Repairs are currently underway, but they were not started timely. We were told for several days that the City was delaying the repairs because they needed to come out and inspect. It turns out… See More
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Resident 2016 - 2020 Recommended

Updated 01/17/2020

Reviewed 09/23/2018

I love this community because the leasing office staff is amazing. Both Shirley and Alex are warm, friendly, and take care of reported issues promptly. The maintenance staff is fantastic, and takes care of problems quickly and effectively. There is also a 24-hour maintenance line which… See More
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Resident 2019 Not Recommended

Updated 02/25/2019

Reviewed 02/25/2019

It used to be a great community where I felt safe. The new front office person, Alex is extremely condescending and rude on more than a few occasions to me and other tenants. The laundry room is unusable due to the lack of cleanliness and the… See More
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Resident 2012 - 2019 Not Recommended

Updated 02/25/2019

Reviewed 02/25/2019

My advice is to look elsewhere if you value your money, safety, and peace of mind. This complex has turned into a trashy looking mess over the past year. The new lady (Alex) in the office is rude and condescending. She has been seen and heard… See More
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Resident 2012 - 2019 Not Recommended

Updated 02/14/2019

Reviewed 02/03/2019

The last 9 months or so the whole complex has gotten really bad. The construction company next door unrelated to The Brook has been rented an apartment in our complex. There are workers going back an forth all day, leaving mud everywhere. The workers are allowed… See More
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Resident 2014 - 2019 Not Recommended

Updated 01/21/2019

Reviewed 01/21/2019

Shirley has been very professional and helpful with all my needs as a tenant. The office climate changed a few months ago when Alex was hired. I witnessed her yelling and threatening one of my neighbors this past week out in front of an apartment. She… See More
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Resident 2015 - 2017 Recommended

Updated 07/25/2017

Reviewed 07/25/2017

I have lived here a few years now, and I don't plan on moving away. The maintenance team is very good. Shirley and Andrea in the office do a great job of handling everything with tenants, and being fair and reasonable with lease renewals/transfers. It is… See More
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dirtycamel85 • Resident 2012 - 2017 Recommended

Updated 05/26/2017

Reviewed 05/26/2017

Gotta love living in Travis Heights for an affordable price! Lived in 3 different apartments and each one had their own unique and fun layout. The staff is really friendly and seems to know everyone by name which def makes you feel good about living here.… See More
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Maggiemetisa • Resident 2014 - 2016 Recommended

Updated 08/25/2016

Reviewed 08/25/2016

I really loved living here. The location can't be beat for the price, maintenance requests are taken care of within a day of calling in, and Shirley and Andrea in the office are incredibly friendly and helpful. I lived in the smallest 1 BR apartment and… See More
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ctlnbrns • Resident 2014 Recommended

Updated 12/28/2014

Reviewed 12/28/2014

We have been here for 11 months & will only be moving out because work is bringing us back to NY. The staff is not only professional but very friendly & attentive. They have a very large pool which nicely accommodates everyone...it tends to get busy… See More
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userwiththatusername • Resident 2011 - 2014 Not Recommended

Updated 07/08/2014

Reviewed 07/08/2014

Think that the management has been writing most of these reviews so I'd like to put in a couple of words. The location is good if you want to live on the edge of South Congress and Travis Heights. If you need to commute anywhere across… See More
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Resident 2014 Not Recommended

Updated 04/23/2014

Reviewed 04/23/2014

I used to like living here. I love the location, and despite the noise from I-35 I have stayed here for many years. After my second year, my car got broken into twice within a two week span. I didn't leave then because I thought I… See More
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Resident 2012 - 2013 Not Recommended

Updated 02/03/2014

Reviewed 02/03/2014

Really depends upon what you're after. If you are all about location, location, location- this place does have that. If you would like a cleaner, safer apartment with smaller electric bills and quiet, this place is not for you. Maintenance tries to do their best with… See More
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AudreyAM • Resident 2012 - 2013 Recommended

Updated 12/30/2013

Reviewed 12/30/2013

I cannot say enough good things about The Brook! I move out tomorrow morning and I am SO sad. Although there are the same problems that any apartment will have (occasionally loud neighbors and a need for occasional maintenance) this place really is great. The office… See More
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gypsywind99 • Resident 2011 - 2013 Recommended

Updated 11/17/2013

Reviewed 11/17/2013

The Brook is a very nice apartment complex to live in. Only complaint was inconsiderate and juvenile partying late at night in the pool area. Our unit was quiet and had a great view from the balcony. The management keeps regular hours and they do not… See More
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bl1046 • Resident 2013 Recommended

Updated 11/15/2013

Reviewed 11/15/2013

Shirley and Andrea are amazing! The application process was a breeze and even though I had to brake my lease (due to personal reasons) the staff was extremely polite and efficient. The grounds and pool are beautiful, the location is amazing, the residents are mostly people… See More
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Loveaustin99 • Resident 2011 - 2013 Recommended

Updated 10/14/2013

Reviewed 10/14/2013

I've lived a the Brook for a couple of years now and I have to brag. The staff is great. If there is a problem they take care of it. I love my little apartment in the woods in the downtown area. Great kept secret!
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KristiG • Resident 2012 - 2013 Recommended

Updated 09/05/2013

Reviewed 09/05/2013

Lived at The Brook for one year and my husband have very much enjoyed ourslves. Sure no place is perfect, but we found the neighborhood pleasent, the pool clean, the maintenance prompt, the laundry facilities large, the neighbors friendly, the staff wonderful and the price unbeatable.… See More
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AAJgirl • Resident 2013 Not Recommended

Updated 06/19/2013

Reviewed 06/19/2013

This place is good for its location and price, and that's it. This place is old and wasn't built well to begin with. Nothing is sealed,and everything seems a little bit dirty no matter how much you clean. And I cleaned A LOT while I lived… See More
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afe686 • Resident 2012 - 2013 Recommended

Updated 05/19/2013

Reviewed 05/19/2013

I've been very happy living at The Brook. It was the first time I've lived alone, and I never felt unsafe here. The community of my building is very friendly and I chat with my neighbors but rarely hear any noise from other apts. The only… See More
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Resident 2005 - 2013 Recommended

Updated 01/31/2013

Reviewed 01/31/2013

In my opinion, The Brook is an awesome place to live. The staff has always been courteous and professional. The maintenance staff is prompt and reliable. I feel safe in my apartment. I would recommend this apartment complex to everyone!
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Resident 2012 Not Recommended

Updated 10/23/2012

Reviewed 10/23/2012

DO NOT MOVE HERE. There are so many things wrong with this place I can't begin to name them. The best thing about living here? 6 month lease.
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auvinakataiko • Resident 2010 - 2011 Not Recommended

Updated 02/24/2011

Reviewed 02/24/2011

I have been here for 7 months and I am so glad I didn't sign a longer lease. I will start off by saying the only good thing about the place. it feels safer than the east side. thats the only good thing. The pool is… See More
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Resident 2009 - 2011 Recommended

Updated 01/26/2011

Reviewed 01/26/2011

I have read some of the postings on this property and totally disagree. I have not experienced any of this and have lived at The Brook for 18 months. I enjoy the quiet small property. I don't like the bigger apartment properties around. Theirs to much… See More
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BellaDonna76 • Resident 2008 - 2010 Not Recommended

Updated 12/03/2010

Reviewed 12/03/2010

The management and office staff are heartless, uncaring, and cruel. They could care less about any of their residents. The main property manager is the worst. She will look you dead in the eye and tell you she doesn't care. She's obviously trained all of her… See More
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Features & Amenities

Laundry

  • Laundry Connections in Unit
  • Laundry On-Site
  • Laundry in Units

Disclaimer: Features and Amenities data have been collected from Internet users and may not be a reliable indicator of current or comprehensive features and amenities offered.

Pets

  • Dogs Allowed
    Deposit: Required
    Rent: Required
    Restrictions: Breed restrictions apply.
  • Cats Allowed
    Deposit: Required
    Rent: Required

Disclaimer: Pet Policy data have been collected from Internet users and may not be a reliable indicator of current or comprehensive pet policies offered.

Floor Plans & Pricing

1 Bedrooms, 1 Bathroom

  • Price

    $910

  • SQ. FT.

    N/A

  • Available
    Avail.

    N/A

  • Model

    1 Bedroom

2 Bedrooms, 1 Bathroom

  • Price

    $1,333

  • SQ. FT.

    N/A

  • Available
    Avail.

    N/A

  • Model

    2 Bedrooms

2 Bedrooms, 2 Bathrooms

  • Price

    $1,702

  • SQ. FT.

    N/A

  • Available
    Avail.

    N/A

  • Model

    2 Bedrooms

3 Bedrooms, 2 Bathrooms

  • Price

    $2,328

  • SQ. FT.

    N/A

  • Available
    Avail.

    N/A

  • Model

    3 Bedrooms

Disclaimer: Floor Plans data have been collected from Internet users and may not be a reliable indicator of current or comprehensive floor plans offered.

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How easy is it to find guest parking?

Anonymous · November, 01 2017 · 1 answer
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It has never been a problem at all
Anonymous · November, 01 2017

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Similar Properties

The Brook In Travis Heights is an apartment in Austin in zip code 78704. This community has a 1 - 3 bedroom, 1 - 2 bathroom, and is for rent for $910 - $2,328. Nearby cities include Del Valle, Bee Cave, Cedar Park, Round Rock, and Lakeway. 78704, 78747, 78664, 78701, and 78703 are nearby zip codes.

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The Brook In Travis Heights

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    • (Resident photo uploaded on 09/23/2018) Image of The Brook In Travis Heights in Austin, TX
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