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The Marquis at Caprock Canyon

4411 Spicewood Springs Rd, Austin, TX 78759
4411 Spicewood Springs Rd, Austin, TX 78759

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The Marquis at Caprock Canyon

4411 Spicewood Springs Rd

Austin, TX 78759

 
 
 
 
 
 

epIQ Report Card

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Community epIQ Grade N/A

Ratings & Reviews (63 Reviews)

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annablakem • Former Resident 2019 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
01/09/2021
The location is great! Very quiet and peaceful. I had no issues. Property management team is excellent. The staff is always friendly whenever I go in the office. The property is well taken care of. It was a great experience. See More
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The Marquis at Caprock Canyon Manager

01/12/2021

Hello Anna - Thank you for sharing this fantastic recommendation! We are so happy to hear that you enjoy living at Marquis at Caprock Canyon! If you ever need anything, do not hesitate to reach out. Thank you, Emily at CWS Customer Care

Galencarlock • Prospective Resident Visited 2021
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
01/09/2021
My family toured this community today and was beyond impressed with our experience! The agent was extremely professional that we talked to and knowledgeable. The apartments are beautiful and tucked away in a perfect location. Looking forward to calling this place home in the near future!… See More
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The Marquis at Caprock Canyon Manager

01/12/2021

Hello Galen – We can't wait to officially welcome you and your family home to Marquis at Caprock Canyon! Thank you for taking the time to share this recommendation! As a team, we strive to provide great customer service and we are glad to hear that your experience with us has been top-notch! If there's anything we can do to enhance your living experience with us, please don't hesitate to reach out! Thank you, Emily at CWS Customer Care

Michael_S883 • Resident 2020 - 2021
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
01/05/2021
My neighbors are all noisy (late nights noise) and I have filed complaints and found no response to them. But I play music loudly during the middle of the day and I'm at my "final warning" I have been out of power in a third of… See More
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The Marquis at Caprock Canyon Manager

01/08/2021

Hello Mike - Thank you for taking the time to provide us with this feedback. We are disappointed to hear that your time here is not meeting your expectations and that you're experiencing ongoing noise concerns. However, we are confused by some of the comments you've made here as they do not match our records. I do not see that you've received 3 notices regarding noise, nor would our team issue a "final warning" as you described. Furthermore, according to our records we have not received any noise complaints from you regarding your neighbor's music. I assure you that our team takes noise complaints seriously, and we would like to address this issue for you. Our Community Director, Angela, has called to speak with you and we would appreciate the opportunity to assist you. Please call or email her back at your earliest convenience. Thank you, Emily at CWS Customer Care

Resident 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
09/08/2020
I have lived at several properties in the Austin area and this one is by far the best. The team is amazing and responsive. The views are beautiful, the grounds are always clean. I recommend this community to anyone looking for a great place! See More
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The Marquis at Caprock Canyon Manager

09/18/2020

Hello and thank you for sharing this fantastic recommendation! We are so happy to hear that you enjoy living at Marquis at Caprock Canyon! If you ever need anything, do not hesitate to reach out. Thank you, Emily at CWS Customer Care

Resident 2014 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
05/22/2020
I have lived at Marquis at Caprock Canyon for over 6 years and couldn't imagine living at any other complex in this neighborhood. The staff are all friendly and helpful. My neighbors are good people that I'm proud to live with in this tucked away little… See More
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The Marquis at Caprock Canyon Manager

05/27/2020

Hello and thank you for taking the time to share this 5-star recommendation and for choosing our community to be your home for 6+ years! We are so happy to hear that you have had a great experience here at Marquis at Caprock Canyon! If you ever need anything, do not hesitate to reach out. Thank you, Emily at CWS Customer Care

MCDyer • Resident 2007 - 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
11/17/2019
I love this community because I have found it to operate as a successful community from the tenants to the manager, office staff and maintenance. I moved here over 12 years ago after discovering the lovely Mediterranean-style architecture (exterior and interior) from the renowned Austin builder,… See More
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The Marquis at Caprock Canyon Manager

11/18/2019

Hello - Thank you for taking the time to give us a 5-star recommendation and for choosing our community to be your home for 12 years! We are so happy to hear that you have had a great experience here at Marquis at Caprock Canyon! If you ever need anything, do not hesitate to reach out. Thank you, Emily at CWS Customer Care

Resident 2017 - 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
11/14/2019
Great living experience and a very friendly staff helps make this apartment complex feel like home. No delays on repairs or maintenance of any kind. I'd recommend this community to anyone seeking a great community and equally nice surroundings. See More
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The Marquis at Caprock Canyon Manager

11/15/2019

Hello and thank you for recommending our community! We strive to provide great customer service here at Marquis at Caprock Canyon and we are glad to hear that our team has been so helpful! If there's anything we can do to enhance your living experience with us, please don't hesitate to reach out! Thank you, Emily at CWS Customer Care

Resident 2018
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
11/24/2018
We are on the first floor. The two apartments upstairs intentionally STOMP up and down the stairs between midnight and 2am every night of the week waking us up out of a peaceful slumber. The other 1st floor apartment has been vacant for the entire year.… See More
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The Marquis at Caprock Canyon Manager

11/27/2018

Hello and thank you for taking the time to provide us with this feedback. We strive to make Marquis at Caprock Canyon a comfortable and enjoyable living environment and I apologize that you've experienced these concerns! This is the first time I've heard this feedback, but would like to help resolve them and create a home that you truly love living at! Because you have reviewed us anonymously, I cannot reach out to you. Please stop by the office or give me a call at 512-502-7000 at your earliest convenience so I can discuss this with you fully! I look forward to speaking with you. Ashley Bilke Community Director, Marquis at Caprock Canyon

bbbbbbbbb111111 • Resident 2016 - 2017
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
07/19/2017
I'll be, thankfully, moving out of this complex early August. Beware, do not rent here. My power bills in the summer (last year) were 300-400$ month! This is typical. The air conditioner will run 24 hours a day and never cool the apartment. My last two… See More
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Resident 2014 - 2016
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
10/06/2016
Really nice property with gas stoves, built-in bookshelves, and pretty views of a nearby nature preserve. I love being back in the trees, and sitting out on my patio with coffee in the mornings and watching the deer and rabbits is so nice. It's pretty kid-friendly,… See More
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johnd99 • Resident 2015 - 2016
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
01/22/2016
I STRONGLY recommend NOT LIVING HERE! We have had the worst experience. Water has leaked through our sealing due to a resident above leaving her faucet on and when we called emergency maintenance they said they would let the person on call know. My phone died… See More
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Resident 2013 - 2015
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
09/17/2015
The other negative reviews are spot on. Zero lights at night in the parking lot, water is turned off weekly, gate is always broken - but even worse, it gets STUCK in the CLOSED position or opens just enough to fit a smart car in! If… See More
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Resident 2013 - 2015
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
08/31/2015
DO NOT BE FOOLED. All Smoke-N-Mirrors here and going downhill fast. "Privacy and security" gates broken open ALL the time. Gate access code hasn't changed in over four years. Not enough parking spaces while abandoned cars sit around for years not towed. Construction STILL going after… See More
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Resident 2005 - 2015
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
08/23/2015
I've lived here for 10 years. Every year when my lease is up I look all around Austin for someplace new to live (I like to move from time to time); I can never find anything that beats Caprock Canyon. The grounds are beautiful (wooded) and… See More
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The Marquis at Caprock Canyon Manager

10/10/2011

We are so glad to hear that you love your home with Caprock Canyon, but saddened to hear you have experienced any issues with service requests. We do hold to a 24 hour maintenance guarantee, so I would love to discuss if your work orders have not been responded to in that period. Our promise to our residents is to provide the best customer service possible, along with an amazing home. Please allow us the chance to meet with you regarding any issues or concerns. We are here for you and are so glad you call Caprock Canyon home. Sincerely, Your Community Director

jaysee24 • Resident 2015
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
02/06/2015
Moldy, Rude, and Noisy,: From rude staff, to rundown apartments, paper thin walls and unsavory financial practices. It has cost me thousands more than I was quoted in the lease. I have found mold in the apartment and the maintenance called me a liar and refused… See More
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Resident 2011 - 2014
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
02/17/2014
Apparently, the owners of this complex is going to refinance the property. In order to do this, the lender required a few changes like: the handicap ramps. I picked my apartment based on its easy access (our apartments lead to the parking lot) Easy! Now they… See More
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Bell27 • Resident 2010 - 2013
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
12/07/2013
It's a nice place to live, but here are the issues... They turn off the water at least once a week. Yes they give you notice via e-mail, but you have to be on your e-mail constantly to see when and how long the water shut… See More
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BrettTX • Resident 2013
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
09/12/2013
I've only been here for a few months, but so far it's been the best experience I've ever had at an apartment complex. Property management is the best but far from the only good feature. The location is terrific, about a mile drive from 360 makes… See More
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gwenspeedy • Resident 2013
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
07/10/2013
Had to write a quick review after signing a second lease. Love our beautiful apartment still. Great peaceful community, gorgeous wooded views, huge patios, unique architecture. Feels like home, not like an apartment. I absolutely love John from the office. He is ALWAYS so friendly, extremely… See More
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Resident 2013
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
06/19/2013
This apartment is great but you will hear neighborhoods upstairs and outside during day and night. Be ready to be treated as a number not as client. Is more important for them to rent an apartment for $100 more to someone that they don't know than… See More
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Resident 2012
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
09/07/2012
These apartments are TERRIBLE! I would advise avoiding them at all costs. There are problems with this complex systematically across the board and in all facets of living at the location. There are issues with the maintenance staff, the office staff, the grounds, and the amenities.… See More
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Resident 2012
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
08/04/2012
*****Please read this before yes to this property***** It will change your mind I move to the apartments right before the name changed on November 2011, and it has been nothing but chaos.. I have signed 4 to 5 contracts with property does some see this… See More
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ValandGayle • Resident 1999 - 2012
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
06/04/2012
My wife and I moved into Caprock on a one year lease over 17 years ago, having left our large home after becoming empty nesters. It had been nearly 30 years since we had been in a rental property, and I wasn't sure that we had… See More
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MarquisCaprockSux • Resident 2011 - 2012
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
05/24/2012
I live here and I am moving out. The major reasons are listed below. Also, management's responses to my review probably are going to argue against what I write. What I write is true, and I share it now to help others avoid this place. I… See More
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 Bunnie33 730865vrp 0
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
03/14/2012
I have lived here for six years and love it! The management and staff is friendly and very responsive. I have had few service request in six years and they have always been addressed and completed within 24 hours. I like living here because there is… See More
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 Updated Review
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Manager

 
·

Features & Amenities

Laundry

  • Laundry Connections in Unit

Pets

  • Dogs Allowed
    Comments: Please see www.caprockcanyon.net for a complete list of our pet policies.
  • Cats Allowed
    Comments: Please see www.caprockcanyon.net for a complete list of our pet policies.

Floor Plans & Pricing

1 Bedrooms, 1 Bathroom

  • Price
    Price

    $1,695

  • SQ. FT.

    N/A

  • Available
    Avail.

    N/A

  • Model

    1 Bedroom

2 Bedrooms, 2 Bathrooms

  • Price
    Price

    $1,940

  • SQ. FT.

    N/A

  • Available
    Avail.

    N/A

  • Model

    2 Bedrooms

3 Bedrooms, 1.5 Bathrooms

  • Price
    Price

    $1,589

  • SQ. FT.

    N/A

  • Available
    Avail.

    N/A

  • Model

    3 Bedrooms

Disclaimer: Floor Plans data have been collected from Internet users and may not be a reliable indicator of current or comprehensive floor plans offered.

Leasing:

B
CWS Apartment Homes
VIEW 98 COMMUNITIES

We are a cozy community nestled in the Bull Creek Preserve. Built to condo specifications, our residents are provided with more privacy and energy-saving features. We have gas cooking granite counters, brushed steel appliances, and laminate wood flooring option. Enjoy the quite serenity of the preserve and gorgeous views from your home. We invite you to be a new neighbor at our unique community.

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Frequently Asked

What are noise levels like at The Marquis at Caprock Canyon?
The community is rated 4.4/5 stars, which is considered having extremely quiet noise levels on average.

How satisfied are residents with the upkeep and overall appearance of the grounds at The Marquis at Caprock Canyon?
The community is rated 4.2/5 stars, signifying extreme satisfaction on average.

How safe is The Marquis at Caprock Canyon?
The community is rated 4.2/5 stars, which is considered being extremely safe on average.

How satisfied are residents with the neighborhood
The community is rated 5/5 stars, signifying extreme satisfaction on average.

How effective was the maintenance team when resolving your problem?
The community is rated 4.2/5 stars, which is considered being extremely effective on average.

How often does management engage with reviews?
Managers have responded to 100% of their community reviews in the past year.

How quickly does management engage with reviews?
Managers have replied within 4.8 days to their community reviews in the past year.

What is the pet policy at The Marquis at Caprock Canyon?
Dogs Allowed
Comments: Please see www.caprockcanyon.net for a complete list of our pet policies.
Cats Allowed
Comments: Please see www.caprockcanyon.net for a complete list of our pet policies.

What types of floor plans are available?
1 Bed, 1 Bath and 2 Beds, 2 Baths and 3 Beds, 1.5 Baths


The Marquis at Caprock Canyon Gallery

Manager Uploaded Photos
Resident Uploaded Photos
The Marquis at Caprock Canyon is an apartment in Austin in zip code 78759. This community has a 1 - 3 bedroom, 1 - 2 bathroom, and is for rent for $1,589 - $1,940. Nearby cities include Del Valle, Pflugerville, Bee Cave, Cedar Park, and Round Rock. 78727, 78758, 78757, 78731, and 78729 are nearby zip codes.

  • Price

  • Sq. Ft.

  • Availability

  • Model

MOVE-IN SPECIAL

The Marquis at Caprock Canyon

Provided by Property Management

Management Photos (5)

  • (Manager photo uploaded on 10/10/2011) Image of The Marquis at Caprock Canyon in Austin, TX
  • (Manager photo uploaded on 10/10/2011) Image of The Marquis at Caprock Canyon in Austin, TX
  • (Manager photo uploaded on 10/10/2011) Image of The Marquis at Caprock Canyon in Austin, TX
  • (Manager photo uploaded on 10/10/2011) Image of The Marquis at Caprock Canyon in Austin, TX
  • (Manager photo uploaded on 10/10/2011) Image of The Marquis at Caprock Canyon in Austin, TX

Provided by Other Residents

Resident Photos (6)

  • (Resident photo uploaded on 03/26/2010) Image of The Marquis at Caprock Canyon in Austin, TX
  • (Resident photo uploaded on 03/26/2010) Image of The Marquis at Caprock Canyon in Austin, TX
  • (Resident photo uploaded on 03/26/2010) Image of The Marquis at Caprock Canyon in Austin, TX
  • (Resident photo uploaded on 09/16/2008) Image of The Marquis at Caprock Canyon in Austin, TX
  • (Resident photo uploaded on 09/16/2008) Image of The Marquis at Caprock Canyon in Austin, TX
  • (Resident photo uploaded on 08/15/2007) Image of The Marquis at Caprock Canyon in Austin, TX
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