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The Park at Stone Creek

9200 North Plaza, Austin, TX 78753
9200 North Plaza, Austin, TX 78753

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The Park at Stone Creek

9200 North Plaza

Austin, TX 78753

 
 
 
 
 
 

epIQ Report Card

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Ratings & Reviews (81 Reviews)

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Resident 2016 - 2018
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
09/11/2020
Dog poop everywhere. Olivia and front office staff are very rude. Mosquitos everywhere. Illegals living right next to you. You could be paying upwards of $1200 for your apartment and your next door neighbors are paying $200. Should have left a nice turd out front. See More
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The Park at Stone Creek Manager

09/14/2020

Dear Resident, Thanks for taking a moment to share your concerns with us. I apologize for the impression I may have given you and would love to personally connect and work towards making things right. We care deeply about the well being of our residents, and we want you to feel right at home here. Please contact me at [email protected], and I'd be happy to hear from you. Sincerely, Olivia R., Community Director - Park at Stone Creek

Prospective Resident Visited 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
08/04/2020
I love this community be you their customer service and Olivia was extremely helpful and helped me find the perfect apartment and the great service she provided is the main reason why I decided to chose this apartment complex as my home. If you're looking for… See More
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The Park at Stone Creek Manager

08/05/2020

I'm so glad I could help accommodate all your needs. It's our joy to serve residents like you and we're always available to answer any of your questions or concerns. Please don't hesitate to let us know. Thank you for highlighting our community with your wonderful 5-star rating! Sincerely, Olivia R., Community Director - Park at Stone Creek

toranceh • Resident 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
07/08/2019
I love this place, I feel safe, and welcome here. The staff has gone above and beyond to help me and my family. The grounds are clean, neighbors are friendly. They have security around all the time. I love the free community programs to. See More
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The Park at Stone Creek Manager

07/09/2019

Thank you for your glowing review! We are thrilled to hear that we were able to expedite our move-in process to accommodate you! We take pride in providing service that goes above and beyond and we appreciate you taking the time to highlight that. We love bringing the community together and completely agree! The more the merrier. Feel free to direct anyone interested to our office for details about our Free Enrichment Program. Welcome home! Warmly, Olivia R., Community Director - The Park at Stone Creek

Resident 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
05/18/2019
Park at Stone Creek is run by deceitful management who run a terrible facility. Here is a list of what has been wrong thus far from less than 6 months: 1) Upon move in, the unit was filled with roaches. They continued to come back despite… See More
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The Park at Stone Creek Manager

05/22/2019

We sincerely apologize for the frustration you have experienced at our community thus far. We completely understand your frustration and we're sorry that we have missed the mark in providing you with an exceptional living experience. We appreciate you letting us know your concerns so we can work towards improving in these areas. We invite you to visit our office or contact us at [email protected] so that we may look into your concerns, inspect the issues, and see what we can do to make you happier in your home. We apologize for not addressing these issues sooner and we look forward to speaking with you and improving your stay with us. Kindly, Olivia R., Community Director - Park at Stone Creek

Resident 2018
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
07/30/2018
I was a resident at park at stone creek. When I moved out the manager and assistant manager sent me to collections. They had my new address but decided to be petty and screw with my credit instead. Just remember Olivia and Leah funny thing about… See More
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Resident 2017 - 2018
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
07/08/2018
This place has a creek running thru it. While it makes for a nice park, it breeds mosquitos. I've been killing mosquitos every day the past month. I don't leave my door open, I simply walk in or out and close and lock my door. Somehow… See More
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Resident 2016 - 2017
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
08/22/2017
Truly a nightmare in every sense of the word. Our year here has been fraught with terrible staff, maintenance, and horrible neighbors. There is a reason why "Park at the Stone Creek" is the cheapest apartments in town, Because it is awful to live here. Management/staff:… See More
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hitwithstone • Resident 2016 - 2017
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
04/14/2017
24 hr emergence service (leaking water and broken floor) is not working. Bugs and roaches is every where. It does not matter how much bug spray you use or keep it clean every day. Apartment is 100years old can not do any pest control. Also apartment… See More
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Resident 2014 - 2016
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
11/07/2016
The best part about this place is the maintenance staff, Jessie specifically. You see, I'm disabled and I can't get around as well as I used to. One day I had a flat and he was right there to help me! When I have a problem… See More
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The Park at Stone Creek Manager

11/08/2016

Thank you very much for your feedback. We value our residents and take pride in making The Park at Stone Creek a great place to live. Your positive comments mean a great deal to our team and we look to continue to provide great service for our residents. Thank you again!

Resident 2016
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
11/03/2016
The apartments are overall decent and a pretty quiet neighborhood. I would have to say oddly, the maintenance is the best part about living here! Jesse and his crew always make sure everyone's maintenance issues are a priority. Yesterday my car wouldn't start up for some… See More
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The Park at Stone Creek Manager

11/08/2016

Thank you very much for your feedback. We value our residents and take pride in making The Park at Stone Creek a great place to live. Your positive comments mean a great deal to our team and we look to continue to provide great service for our residents. Thank you again!

ahall22 • Resident 2016
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
07/11/2016
Whatever you do, DO NOT SIGN A LEASE with this total DUMP of a complex. I would give 0 stars if possible. I've lived here for 1 month and from day 1 have had disgusting hair and goop clogged shower drain and bathroom sink, non working… See More
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The Park at Stone Creek Manager

07/25/2016

Thank you for your recent feedback. At The Park at Stone Creek we value our residents and take great pride in providing a beautiful community for them and their guests. We are eager to address your specific needs in an effort to improve your living experience. Please contact us at 512-835-5190 or [email protected]

 Verified Resident 88004vrp 2015 - 2016
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
02/24/2016
Loved the apartment layout. THe duplex apartment styles gives out a very sophisticated feel to the apartments very well priced. but can have better wooden floorboards and carpet. Suggest to have a company maid service to help the people... See More
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 Verified Resident 216214vrp 2009 - 2016
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
02/08/2016
overall, nice community. should look into offering cheaper options for cable/internet Time Warner is too expensive. There are a lot of dark areas in between the builds at night. need better lighting! should give discounts for state employees See More
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The Park at Stone Creek Manager

02/16/2016

Thank you for taking the time to review our property. We appreciate your kind words and your feedback. We take all feedback seriously and use it as a chance to learn how to better serve you.

bvillalba64 • Resident 2015 - 2016
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
02/08/2016
Most of the reviews I've seen for this place are usually just people complaining about petty stuff that was most likely their own fault, so I've found that they aren't very helpful. Here's my honest opinion about this place. I've lived here since this past August… See More
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The Park at Stone Creek Manager

02/16/2016

Thank you very much for your very thorough review. We appreciate so much hearing from our valued residents, like you, about how our property is doing.

 Verified Resident 168859vrp 2015 - 2016
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
02/01/2016
Maintenance and staff at this property are very courteous and respond to my request with efficiency and professionalism that exceed my expectations. The presence of security is a plus given the rise in crime in the greater Austin area. One draw back to this community is… See More
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The Park at Stone Creek Manager

07/28/2015

Thank you for your positive feedback. We appreciate so much hearing from our valued residents, like you, about how our property is doing.

 Verified Resident 213250vrp 2011 - 2016
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
01/25/2016
never had any issues, love my apartment, staff was pretty prompt in entering my service request and maintenance did a good job in fixing my stove and in answering the ER after hours line, had someone right over that evening to assist me on getting my… See More
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The Park at Stone Creek Manager

02/16/2016

Thank you so much for taking the time to write a review for our property. We are so happy that your experience thus far with us has been such a great one!

 Verified Resident 212835vrp 2015 - 2016
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
01/22/2016
The staff has been great, especially Jennifer. I'm still waiting for a few repairs I mentioned in the move in list. We have had problems with preteens throwing rocks at our patio door and a foot ball at our front door and balcony. We have addressed… See More
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The Park at Stone Creek Manager

01/25/2016

Hello and thank you for your feedback. We would love to discuss any issues you are experiencing in greater detail and encourage you to contact the office or our Resident Services hotline at [email protected]

 Verified Resident 207314vrp 2015
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
12/24/2015
Office staff is very nice, but the service is very poor when it comes to fixing the units. Very sloppy maintenance repairs, very messy they need to get better maintenance contractors, then maybe the service will be properly fixthe first time. See More
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The Park at Stone Creek Manager

01/05/2016

Thank you for taking the time to review our property. We appreciate your kind words and your feedback. We take all feedback seriously and use it as a chance to learn how to better serve you.

 Verified Resident 200703vrp 2015
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
12/16/2015
I moved here hoping to be able to provide for my newborn child. I have had countless work orders placed for my AC andmy water pressure. My car got towed because the tag fell out of sight and my car broken into. Over all not a… See More
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The Park at Stone Creek Manager

12/02/2015

Hello and thank you for your feedback. We would love to discuss any issues you are experiencing in greater detail and encourage you to contact the office or our Resident Services hotline at [email protected]

 Verified Resident 204170vrp 2014 - 2015
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
12/11/2015
So far my experience has been ok. My main complaint would have tone the whole week in July we went without hot water and now this occasion. I believe the front office should keep the tenants up to date with the situation so we can make… See More
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The Park at Stone Creek Manager

12/14/2015

Thank you for taking the time to review our property. We appreciate your kind words and your feedback. We take all feedback seriously and use it as a chance to learn how to better serve you.

 Verified Resident 186134vrp 2015
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
09/24/2015
The office staff is wonderful, polite and extremely polite. They are very open and willing to hear about concerns the tenants have. I like the fact that it is so quiet and peaceful at night. Sometimes on the weekends there is noise but never too much.… See More
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The Park at Stone Creek Manager

09/28/2015

Thank you for taking the time out of your day to review our property. We appreciate hearing from our valued residents, and we're so happy we've been able to provide you with a positive living experience!

Resident 2014 - 2015
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
08/26/2015
DO NOT LIVE HERE!! Upon moving in my apartment wasn't ready so instead of moving during the day we had to move in the middle of the night. As soon as we moved in we had to put in work orders and ten months later nothing… See More
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The Park at Stone Creek Manager

08/27/2015

Hello! We are sorry to hear of the trouble with you are having. I would like to direct you to our Resident Services department to try and amend this situation. They can be reached at [email protected] Ultimately, we want you to be comfortable in your home and look forward to hearing from you. Again, I'm sorry to hear of this experience and I hope we can move forward and find a solution to get this corrected.

Resident 2014 - 2015
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
08/01/2015
I personally had a great time at park at stone creek. Had a few parties no one really bitched about.My maintenance requests were always handled in a timely manner.Most of the office staff were friendly. I think parking was my only complaint. If you get home… See More
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The Park at Stone Creek Manager

08/04/2015

Thank you so much for taking the time to write us a review! We appreciate when our valued residents - past or present - take the time to share kind words about our property!

Resident 2014 - 2015
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
07/30/2015
I had an awesome experience at Park at Stone Creek. Maintenance staff rocked! Girls in office had welcoming smiles, and made sure my move in was a complete success!! See More
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The Park at Stone Creek Manager

08/04/2015

Thank you so much for your kind words. We pride ourselves on taking great care of our residents, and we are pleased to learn that we have provided you with the level of service that you deserve.

Resident 2015
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
06/23/2015
I want to be as honest as possible without emotion. I moved in this weekend to Park at Stone Creek. Upon arrival I found my apt was not ready to move in. The floors hadn't been cleaned, there were maintenance supplies scattered around my apartment. And… See More
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The Park at Stone Creek Manager

06/29/2015

Thank you for your review of our community. On behalf of everyone at The Park at Stone Creek and BH Management Services, I sincerely apologize if your experience upon move in was not to your satisfaction. Please let me assure you it is not the level of service that we strive to provide. We encourage you to contact our Resident Services department at [email protected] so we can discuss these issues with you further. Thank you.

 Updated Review
Rating Breakdown
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Maintenance
Neighborhood
Safety
Grounds
Office Staff
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Manager

 
·

Features & Amenities

Laundry

  • Laundry On-Site
  • Washer/Dryer

General

  • Additional Storage
  • Air Conditioning
  • BBQs and Picnic Areas
  • Balcony
  • Built-in Bookcases
  • Business Center
  • Clubhouse
  • Community Park
  • DishWasher
  • Fireplace
  • Fitness Center
  • Gated Access
  • Kitchen Pantries
  • Large Closets
  • On-Site Maintenance
  • Playground
  • Pool
  • Refrigerator

Pets

  • Cats Allowed
    Pet Limit: 2
    Comments: Cat
  • Dogs Allowed
    Pet Limit: 2
    Comments: Dog
  • Other Pets Allowed
    Pet Limit: 2
    Comments: Rabbit

Floor Plans & Pricing

1 Bedrooms, 1 Bathroom

  • Price
    Price

    $795 - $855

  • SQ. FT.

    574

  • Available
    Avail.

    7 Units

  • Model

    A1

  • Price
    Price

    $900 - $935

  • SQ. FT.

    705

  • Available
    Avail.

    6 Units

  • Model

    A2

1 Bedrooms, 1.5 Bathrooms

  • Price
    Price

    $915 - $1,055

  • SQ. FT.

    748

  • Available
    Avail.

    5 Units

  • Model

    A3

2 Bedrooms, 1 Bathroom

  • Price
    Price

    $1,050

  • SQ. FT.

    921

  • Available
    Avail.

    1 Units

  • Model

    B1

  • Price
    Price

    $1,080

  • SQ. FT.

    921

  • Available
    Avail.

    N/A

  • Model

    A4

2 Bedrooms, 2 Bathrooms

  • Price
    Price

    $1,190

  • SQ. FT.

    1,041

  • Available
    Avail.

    1 Units

  • Model

    B2

  • Price
    Price

    $1,350

  • SQ. FT.

    1,156

  • Available
    Avail.

    N/A

  • Model

    B3

Disclaimer: Special, prices and availabilities subject to change.

Leasing:

B
TI Communities
VIEW 27 COMMUNITIES

Welcome to The Park at Stone Creek in Austin, Texas! Picnic by our relaxing creek that runs through the middle of our property, a playground, two pools and our big open park. Located near The Domain, 6th Street Downtown, HEB, Target and Interstate 35, The Park at Stone Creek is just that, convenient. Se Habla Espanol! Make The Park at Stone Creek your new home today.

Questions & Answers (1)

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How easy is it to find guest parking?

Anonymous · March, 19 2018 · 1 answer
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· Just Now
D
You have to have a pass from the office, but parking here is a problem to begin with.
davebuoy · July, 08 2018

Frequently Asked

What are noise levels like at The Park at Stone Creek?
The community is rated 3/5 stars, which is considered having moderate noise levels on average.

How satisfied are residents with the upkeep and overall appearance of the grounds at The Park at Stone Creek?
The community is rated 3/5 stars, signifying moderate satisfaction on average.

How safe is The Park at Stone Creek?
The community is rated 3/5 stars, which is considered being moderately safe on average.

How satisfied are residents with the neighborhood
The community is rated 3/5 stars, signifying moderate satisfaction on average.

How effective was the maintenance team when resolving your problem?
The community is rated 3/5 stars, which is considered being moderately effective on average.

How often does management engage with reviews?
Managers have responded to 96.42% of their community reviews in the past year.

How quickly does management engage with reviews?
Managers have replied within 2 days to their community reviews in the past year.

What is the pet policy at The Park at Stone Creek?
No pet policy available

What types of floor plans are available?
1 Bed, 1 Bath and 1 Bed, 1.5 Baths and 2 Beds, 1 Bath and 2 Beds, 2 Baths


The Park at Stone Creek Gallery

Manager Uploaded Photos
Floor Plans
The Park at Stone Creek is a 574 - 1,156 sqft apartment in Austin in zip code 78753. This community has a 1 - 2 bedroom, 1 - 2 bathroom, and is for rent for $795 - $1,350. Nearby cities include Del Valle, Pflugerville, Bee Cave, Cedar Park, and Round Rock. 78660, 78754, 78758, 78752, and 78757 are nearby zip codes.

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The Park at Stone Creek

Provided by Property Management

Management Photos (47)

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  • (Manager photo uploaded on 06/26/2020) Image of The Park at Stone Creek in Austin, TX
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  • (Manager photo uploaded on 06/26/2020) Image of The Park at Stone Creek in Austin, TX
  • (Manager photo uploaded on 06/26/2020) Image of The Park at Stone Creek in Austin, TX
  • (Manager photo uploaded on 06/26/2020) Image of The Park at Stone Creek in Austin, TX
  • (Manager photo uploaded on 06/26/2020) Image of The Park at Stone Creek in Austin, TX
  • (Manager photo uploaded on 06/26/2020) Image of The Park at Stone Creek in Austin, TX
  • (Manager photo uploaded on 06/26/2020) Image of The Park at Stone Creek in Austin, TX
  • (Manager photo uploaded on 06/26/2020) Image of The Park at Stone Creek in Austin, TX
  • (Manager photo uploaded on 06/26/2020) Image of The Park at Stone Creek in Austin, TX
  • (Manager photo uploaded on 06/26/2020) Image of The Park at Stone Creek in Austin, TX
  • (Manager photo uploaded on 06/26/2020) Image of The Park at Stone Creek in Austin, TX
  • (Manager photo uploaded on 06/26/2020) Image of The Park at Stone Creek in Austin, TX
  • (Manager photo uploaded on 06/26/2020) Image of The Park at Stone Creek in Austin, TX
  • (Manager photo uploaded on 06/26/2020) Image of The Park at Stone Creek in Austin, TX
  • (Manager photo uploaded on 06/26/2020) Image of The Park at Stone Creek in Austin, TX
  • (Manager photo uploaded on 06/26/2020) Image of The Park at Stone Creek in Austin, TX
  • (Manager photo uploaded on 06/26/2020) Image of The Park at Stone Creek in Austin, TX
  • (Manager photo uploaded on 06/26/2020) Image of The Park at Stone Creek in Austin, TX
  • (Manager photo uploaded on 06/26/2020) Image of The Park at Stone Creek in Austin, TX
  • (Manager photo uploaded on 06/26/2020) Image of The Park at Stone Creek in Austin, TX
  • (Manager photo uploaded on 06/26/2020) Image of The Park at Stone Creek in Austin, TX
  • (Manager photo uploaded on 06/26/2020) Image of The Park at Stone Creek in Austin, TX
  • (Manager photo uploaded on 06/03/2020) Image of The Park at Stone Creek in Austin, TX
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  • (Manager photo uploaded on 06/03/2020) Image of The Park at Stone Creek in Austin, TX
  • (Manager photo uploaded on 06/03/2020) Image of The Park at Stone Creek in Austin, TX
  • (Manager photo uploaded on 06/03/2020) Image of The Park at Stone Creek in Austin, TX
  • (Manager photo uploaded on 06/03/2020) Image of The Park at Stone Creek in Austin, TX
  • (Manager photo uploaded on 06/03/2020) Image of The Park at Stone Creek in Austin, TX
  • (Manager photo uploaded on 06/03/2020) Image of The Park at Stone Creek in Austin, TX
  • (Manager photo uploaded on 06/03/2020) Image of The Park at Stone Creek in Austin, TX
  • (Manager photo uploaded on 06/03/2020) Image of The Park at Stone Creek in Austin, TX
  • (Manager photo uploaded on 06/03/2020) Image of The Park at Stone Creek in Austin, TX
  • (Manager photo uploaded on 06/03/2020) Image of The Park at Stone Creek in Austin, TX
  • (Manager photo uploaded on 06/03/2020) Image of The Park at Stone Creek in Austin, TX
  • (Manager photo uploaded on 06/03/2020) Image of The Park at Stone Creek in Austin, TX

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