The Preserve at Travis Creek Apartments

5604 Southwest Pkwy, Austin, TX 78735
  • Preferred Employer Discount - $99 App/Admin Total - Reduced from $250! *Ask if your employer is on the list.
  • NO Security Deposit With Approved Credit!

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The Preserve at Travis Creek Apartments

5604 Southwest Pkwy

Austin, TX 78735

 
 
 
 
 
 

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61%RECOMMENDED
THIS PROPERTY
VS
75%CITY AVERAGE

Ratings & Reviews

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JohnHouser1 • Resident 2019 Not Recommended
Reviewed 10/20/2019
Worst apartment experience I've had in Austin, by far. I moved into this complex 4 months ago based on the reviews I read online and unfortunately, this property does not live up to the 4 and 5-star reviews that you read about. In the very first… See More
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Resident 2018 - 2019 Recommended
Reviewed 09/11/2019
I love my 2nd floor apartment -- it feels like a tree house. My former residence was also billed as a "luxury apartment home" and was managed by the same company, but the two experiences are like night and day. The Preserve truly feels like a… See More
The Preserve at Travis Creek Apartments Manager09/14/2019

Thank you for the amazing review, we are so happy you are loving your home at The Preserve at Travis Creek. The Preserve at Travis Creek Team

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Resident 2015 - 2017 Not Recommended
Reviewed 10/03/2018
After 2 years of living here, we wanted to go month-to-month, because we knew we might need to move during the year. However, PTC would charge $900 extra/month for that option (for comparison, our current place only charges $50 extra and our previous lease automatically went… See More
The Preserve at Travis Creek Apartments Manager10/25/2018

A H, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. I'm sincerely sorry your lease takeover did not work out last year. We offer the early termination agreement as a last resort, but again, I'm sorry if you felt we let you down. I hope you're enjoying your new home. We wish you the very best. Sincerely, Esther Van Aken - Community Manager

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Resident 2018 Not Recommended
Reviewed 09/14/2018
The WORST apartments I've ever lived in. If you like having running water, this is not the place for you........................................................
The Preserve at Travis Creek Apartments Manager10/07/2018

Hello, thank you for taking the time to leave us your honest feedback. Unfortunately emergency repairs are sometimes needed and effective communication should always be at the forefront. We regret that you weren't satisfied with your experience and hope you will give us another chance. Please call us at (512) 899-2322 so we can work towards a solution. Thank you and have a great day.

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Resident 2018 Not Recommended
Reviewed 09/14/2018
THE WORST. Cannot wait to leave. I've only been here a couple of months and have already lost running water several times-for hours at a time-with no heads up. They'll notify you after they shut it off. Upkeep and maintenance is an absolute joke. Don't even… See More
The Preserve at Travis Creek Apartments Manager10/07/2018

Hello, thank you for taking the time to leave us your honest feedback. Unfortunately emergency repairs are sometimes needed and effective communication should always be at the forefront. We regret that you haven't been satisfied with your experience living at PTC and hope you will give us another chance. Please call us at (512) 899-2322 so we can work towards a solution. Thank you and have a great day.

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Mary_T469 • Resident 2018 Recommended
Reviewed 08/03/2018
Stunning apartments, HUGE floor plans, beautiful wrap around porch, newly renovated open concept kitchen, 2 sinks in the bathroom (a2 floor plan) and lovely huge soaking tub, FREE mountain bike rentals and community events, such as pool party with a dj, every month! love this apartment… See More
The Preserve at Travis Creek Apartments Manager08/14/2018

Mary Tietjen, your wonderful feedback and rating mean a lot to us. I'm so glad you're enjoying all the features of PTC! Thank you, and have a fantastic day! Sincerely, Esther Van Aken and the PTC Team

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Annesa G • Resident 2018 Recommended
Reviewed 07/23/2018
Omgosh I love this place! The people in the leasing office are amazing and not to mention the manager and assistant manager go above and beyond to help with any issues. The maintenance team does a great job of fixing issues within 24 hours ! The… See More
The Preserve at Travis Creek Apartments Manager08/09/2018

Hi Annesa G, thank you for your kind words and this wonderful review! Its reviews like this that make property management worth while!!! I'm so glad your enjoying all the features PTC has to offer. Thanks again for the recommendation, and have an amazing day! Sincerely, Esther Van Aken and the PTC Team

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Resident 2018 Recommended
Reviewed 05/04/2018
This Property is the Nicest and Cleanest apartment place I have ever seen. The attention to detail and the focus on keeping thing up to date is amazing. I have had no issues with anyone in the front office, my neighbors are quite and respectful! so… See More
The Preserve at Travis Creek Apartments Manager05/09/2018

We appreciate your positive review about your recent experience with us! I'm so sorry to hear about your car, but glad they didn't take much. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Sincerely, Esther Van Aken and your PTC Team

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Rebecca_R662 • Resident 2018 Recommended
Reviewed 04/30/2018
The Preserve is a great place to live! It feels like your out in your own private part of the city surrounded by nice neighborhoods, walking/ running/hiking/biking trails and a beautiful complex. Within the complex there are great trails to take your dogs on, a clean… See More
The Preserve at Travis Creek Apartments Manager05/02/2018

Rebecca_r662, we are so happy to read such a great review about The Preserve at Travis Creek! We do have breed restrictions, but luckily your pups are not on the list. I hope they're enjoying the dog park and walking trails while the weather is so nice! Thanks again for the recommendation, and have an amazing day! Sincerely, Esther Van Aken and Your PTC Team

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Alexis_Z • Resident 2018 Not Recommended
Reviewed 01/30/2018
great place:) updated units and big community. lots of outdoor trails which are perfect for dog owners. a few ups and downs like every apartment complex but overall would recommend. pools are nice, gym is nice, facilities overall are nice.
The Preserve at Travis Creek Apartments Manager02/01/2018

Alexis_z, thank you for taking the time to leave us feedback about your experience with us. Turning the water off to make repairs to the main water line yesterday was very stressful. I sincerely apologize for the inconvenience it may have caused you. I'd like to address all of your concerns, so I was hoping to speak with you. Please give me a call when you have a moment so I can get more details on the issues you mentioned above. 512-899-2322. Sincerely, Esther Van Aken

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ndcottglacier • Resident 2013 - 2017 Not Recommended
Reviewed 08/05/2017
I would recommend against renting here based on our experience. The area is nice and wooded. The quality of maintenance and equipment inside the buildings is very poor. Frequent problems with air conditioners dying in summer, taking a long time to fix, shutting off water suddenly… See More
The Preserve at Travis Creek Apartments Manager08/11/2017

Ndcottglacier, we work hard to provide a fantastic experience to everyone. It's discouraging to see that you had a negative experience. Your feedback helps us improve, so thank you for taking the time to let us know how we did. If you are willing, please give us a call at (512) 899-2322 so we can discuss your experience further. We look forward to hearing from you.

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Resident 2014 - 2017 Recommended
Reviewed 07/13/2017
The management and agents are very responsive, and any maintenance request I've had (none have been serious/urgent) has been completed within ~4 hours. They plan a lot of events, and I don't really go to any besides food truck thursdays (which is SO convenient), but it's… See More
The Preserve at Travis Creek Apartments Manager07/17/2017

Hi there- Thank you for the awesome review!!! I'm so happy to hear you've had such a positive experience! Its a pleasure having you as a resident and we hope you stay until you find the house of your dreams! All the best, Esther and your PTC Team

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Amandasmith13 • Resident 2017 Recommended
Reviewed 06/14/2017
I love this place. Great apartments
The Preserve at Travis Creek Apartments Manager06/15/2017

Amandasmith13, your satisfaction is our top priority. We are so lucky to have you as a resident! Feel free to email us directly if you have any suggestions to raise our star ratings. Otherwise, have a wonderful day! Sincerely, Esther and Your PTC Team

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Resident 2016 - 2017 Recommended
Reviewed 05/19/2017
I enjoy living at the preserve at Travis creek apartments. It is surrounded by trees and I love the exercise facility. Maintenance staff takes care of the requests within a day or two.
The Preserve at Travis Creek Apartments Manager05/22/2017

Anonymous, reviews like this give us motivation and help us ensure we provide high-quality care. Thank you for taking the time to rate each item. We are always more than happy to assist you if anything comes up. Take care! Sincerely, Esther and Your PTC Team

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Resident 2017 Recommended
Reviewed 04/13/2017
We love it here! Everyone is so friendly and when we have needed maintenance, they have been quick to respond. We also love the pool and the amenities, especially the fact they are switching over to clickers for the gates. It shows they want to keep… See More
The Preserve at Travis Creek Apartments Manager04/17/2017

Hi there- Thank you for taking the time to leave us feedback. We LOVE having you as a resident! I'm so glad you're taking advantage of the amenities and events. The clicker conversion was definitely an undertaking, but I'm so glad we decided to go that route. We strive to provide great customer service, so I'm also pleased to hear maintenance is doing a good job. Have a wonderful day and hopefully I'll see you on Thursday at the Food Truck event. Sincerely, Esther and the PTC Team

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Resident 2017 Recommended
Reviewed 03/18/2017
I love my community. Staff is friendly and are always there to help me. I have never had an issue that was not resolved quickly. The activities are also great!
The Preserve at Travis Creek Apartments Manager03/20/2017

We love you too! Thank you for the kind words. Hopefully, we'll see you at Game Night tonight. Feel free to bring a friend and your appetite! Sincerely, Esther and Your PTC Team

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xjtnguyen • Resident 2017 Recommended
Reviewed 03/15/2017
I am absolutely in love with our new home. It is a phenomenal apartment community with an incredible and attentive office/maintenance staff. They have such great community events and even a boot camp for all you fitness fans. Our home is newly upgraded with modern updates… See More
The Preserve at Travis Creek Apartments Manager03/20/2017

Xjtnguyen, thank you for leaving this detailed feedback about your experience with The Preserve at Travis Creek Apartments. We definitely strive to provide excellent service to our customers at PTC, so it makes me VERY happy to hear your in love with the community. You totally made my day today!!! Sincerely, Esther and Your PTC Team

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Anna Christy • Resident 2015 - 2017 Recommended
Reviewed 03/01/2017
I have lived at The Preserve for over two years now, and I can't imagine going anywhere else. The customer service is fantastic and timely, and I value the quiet atmosphere. The amenities are top notch as well! No need for a gym membership when the… See More
The Preserve at Travis Creek Apartments Manager03/06/2017

Anna Christy, thank you for leaving this detailed feedback about your experience with The Preserve at Travis Creek Apartments. Its our pleasure to provide great customer service and maintain the amenities. So glad to hear you're enjoying both of them! Have a wonderful day and hopefully I'll see you at the Waffle Bar tonight. We're having breakfast for dinner at the back clubhouse. Party starts at 7pm. Sincerely, Esther and Your PTC Team

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Resident 2016 - 2017 Recommended
Reviewed 02/22/2017
Great apartments that are newly renovated. Office staff and maintenance are also super friendly and helpful. My only complaint about the community is that residents need to be more responsible and clean up after their pets! The apartment makes this easy by providing bags for clean… See More
The Preserve at Travis Creek Apartments Manager02/24/2017

Thank you very much for sharing these comments! We strive to provide excellent service to our customers at The Preserve at Travis Creek Apartments. Supporting responsible pet owners is definitely important to PTC. We'll continue to keep the pet stations stocked in the hopes folks will be more inclined to pick up. Have a wonderful weekend, and hopefully I'll see you at the next Yappy Hour. Sincerely, Esther and the PTC Team

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[email protected] • Resident 2017 Recommended
Reviewed 02/17/2017
Great Community, beautiful grounds and wonderful staff!
The Preserve at Travis Creek Apartments Manager02/18/2017

Thanks [email protected], for leaving a fabulous review! Wishing you a great day until the next time we meet. Sincerely, Esther and the PTC Team

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alexdorner • Resident 2015 - 2016 Not Recommended
Reviewed 11/23/2016
After living here a year I switched to month-to-month since I was looking to move, which I was told by one of PTC's leasing "professionals" meant I only had to give a 30 day move out notice. My girlfriend and I were literally told this to… See More
The Preserve at Travis Creek Apartments Manager11/28/2016

Alex, thank you for taking the time to leave us feedback. Our goal is to stay true to the highest ethical standards and principles and we do follow the lease contract with our 60-day notice requirement. I appreciate you taking the time to come and talk with me yesterday. While we must be consistent with each resident in regards to what is stated in the lease agreement, we do hope that you have enjoyed your living experience with us and are thankful that you made Preserve at Travis Creek your home. Sincerely, Esther and The Preserve at Travis Creek Team

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EmilyE88 • Resident 2015 Not Recommended
Reviewed 12/10/2015
Me and My roommate moved into the Preserve at Travis Creek about a mth ago. They look really nice they have wonderful amenities and they come with full size washer and dryers! Big plus right.... Well with in four days of us moving in the apt… See More
The Preserve at Travis Creek Apartments Manager12/15/2015

Emily - thank you for sharing your experiences as this allows us the opportunity to improve services where we can. We are saddened to realize that these issues were not resolved to your satisfaction as that is never our intention. We invite you to come into the office to speak offline if there are any lingering issues as well as to discuss any ideas you may have related to safety. We look forward to the opportunity to rebuild your trust and provide you with a great home. Sincerely, Your PTC Team

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Resident 2013 - 2015 Recommended
Reviewed 08/26/2015
Lived here for two leases and have loved it. Seriously, great staff, great maintenance crew, units are clean, well lit, people are friendly. Special shoutout to Janet in the office for making things so much easier!
The Preserve at Travis Creek Apartments Manager08/26/2015

Thank you so much for sharing your postive experience with others! We greatly value all of our residents! Sincerely, Your PTC Team

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kidzspan • Resident 2015 Recommended
Reviewed 08/17/2015
Moving in on wednesday So far experience has been great Emily my leasing agent has been awesome and the rest of the girls have been real helpful on her day she was off I got a lot of good feedback from existing tenants on noise in… See More
The Preserve at Travis Creek Apartments Manager08/18/2015

Welcome Home! The team works hard to create a great environement and are excited to have you share your experiences with others. Please let us know if we can be of further assistance. Sincerely, Your PTC Team

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sarahg4418 • Resident 2014 Not Recommended
Reviewed 11/21/2014
This place is NOT worth it. Way over priced for old carpet, older appliances, old blinds, and worn out cabinets. The sign says "now renovating" but I MUST be paying for those renovations and not reaping the benefits. You pay dog rent $10 a month and… See More
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Features & Amenities

Parking

  • Covered Parking
  • Garage

General

  • 24-Hour Emergency Maintenance
  • Complimentary Group Exercise Classes
  • Cyber Café with Wi-Fi
  • Electric Car Charging Station
  • Fitness Center
  • Free Bike Rentals
  • Gated Access
  • Heated Swimming Pool
  • Hike and Bike Trails
  • Package Receiving Service
  • Pet Friendly with 1/2 Acre Dog Park
  • Playground
  • Resident Lounge with Billiards and TV
  • Storage Space
  • View
  • Wellbeats Fitness Programs

Pets

  • Dogs Allowed
    Restrictions: We welcome 2 pets per apartment home. There is a $200 pet deposit and $200 non-refundable pet fee for the first pet and additional $100 pet deposit and $100 pet fee for the second. Pet rent is $10 for one pet and $15 for two pets per month. There is no weight limit however aggressive breeds are prohibited. Current vet records and pet photos are required as part of application process.
  • Cats Allowed
    Restrictions: We welcome 2 pets per apartment home. There is a $200 pet deposit and $200 non-refundable pet fee for the first pet and additional $100 pet deposit and $100 pet fee for the second. Pet rent is $10 for one pet and $15 for two pets per month. There is no weight limit however aggressive breeds are prohibited. Current vet records and pet photos are required as part of application process.

Floor Plans & Pricing

MOVE-IN SPECIAL:

  • Preferred Employer Discount - $99 App/Admin Total - Reduced from $250! *Ask if your employer is on the list.
  • NO Security Deposit With Approved Credit!

1 Bedrooms, 1 Bathroom

  • Price

    $1,305

  • SQ. FT.

    912

  • Available
    Avail.

    2 Units

  • Model

    A4

  • Price

    $1,447 - $1,614

  • SQ. FT.

    793

  • Available
    Avail.

    9 Units

  • Model

    A3

  • Price

    $1,482 - $1,624

  • SQ. FT.

    692

  • Available
    Avail.

    2 Units

  • Model

    A1

  • Price

    $1,616 - $1,776

  • SQ. FT.

    788

  • Available
    Avail.

    12 Units

  • Model

    A2

2 Bedrooms, 2 Bathrooms

  • Price

    $1,470 - $1,568

  • SQ. FT.

    1,062

  • Available
    Avail.

    16 Units

  • Model

    B2

  • Price

    $1,558 - $1,614

  • SQ. FT.

    1,054

  • Available
    Avail.

    2 Units

  • Model

    B1

  • Price

    $1,823 - $1,883

  • SQ. FT.

    1,165

  • Available
    Avail.

    7 Units

  • Model

    B3

3 Bedrooms, 2 Bathrooms

  • Price

    $2,252 - $2,703

  • SQ. FT.

    1,362

  • Available
    Avail.

    2 Units

  • Model

    C1

Disclaimer: Special, prices and availabilities subject to change.

Leasing

From our beautifully landscaped grounds, to amazing renovated interiors, the Preserve at Travis Creek is just what you have been looking for to relax and enjoy your life! Managed by Greystar, a company that Rises Above in customer service and excellence, our beautiful community is surrounded by more than 2 miles of hike and bike nature trails, creating a home that is surrounded by nature but convenient to the city. We are located in the prestigious southwest Austin area. Our community offers a variety of floor plans and upgrades to customize the perfect apartment home just for you. We also offer several amenities to our residents such as two clubhouses, two pools and hot tubs, two BBQ areas, a 24-hr gym, a personal trainer, aerobics studio with daily classes offered, a business center, and a game room. With everything so convenient, you will not want to live anywhere else! You can visit our website at ...

Management Company: Greystar*

Office Hours Closed

  • Sunday: 01:00 PM - 05:00 PM
  • Monday: 09:00 AM - 06:00 PM
  • Tuesday: 10:00 AM - 06:00 PM
  • Wednesday: 09:00 AM - 07:00 PM
  • Thursday: 10:00 AM - 06:00 PM
  • Friday: 09:00 AM - 06:00 PM
  • Saturday: 10:00 AM - 05:00 PM

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The Preserve at Travis Creek Apartments is a 692 - 1,362 sqft apartment in Austin in zip code 78735. This community has a 1 - 3 bedroom, 1 - 2 bathroom, and is for rent for $1,305 - $2,703. Nearby cities include Del Valle, Bee Cave, Cedar Park, Round Rock, and Lakeway. 78736, 78749, 78746, 77099, and 78745 are nearby zip codes.

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The Preserve at Travis Creek Apartments

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Management Photos (24)

  • (Manager photo uploaded on 02/23/2019) Image of The Preserve at Travis Creek Apartments in Austin, TX
  • (Manager photo uploaded on 02/23/2019) Image of The Preserve at Travis Creek Apartments in Austin, TX
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  • (Manager photo uploaded on 02/23/2019) Image of The Preserve at Travis Creek Apartments in Austin, TX
  • (Manager photo uploaded on 02/23/2019) Image of The Preserve at Travis Creek Apartments in Austin, TX
  • (Manager photo uploaded on 02/23/2019) Image of The Preserve at Travis Creek Apartments in Austin, TX
  • (Manager photo uploaded on 02/23/2019) Image of The Preserve at Travis Creek Apartments in Austin, TX
  • (Manager photo uploaded on 02/23/2019) Image of The Preserve at Travis Creek Apartments in Austin, TX
  • (Manager photo uploaded on 02/23/2019) Image of The Preserve at Travis Creek Apartments in Austin, TX
  • (Manager photo uploaded on 02/23/2019) Image of The Preserve at Travis Creek Apartments in Austin, TX
  • (Manager photo uploaded on 02/23/2019) Image of The Preserve at Travis Creek Apartments in Austin, TX
  • (Manager photo uploaded on 02/23/2019) Image of The Preserve at Travis Creek Apartments in Austin, TX
  • (Manager photo uploaded on 02/23/2019) Image of The Preserve at Travis Creek Apartments in Austin, TX
  • (Manager photo uploaded on 02/23/2019) Image of The Preserve at Travis Creek Apartments in Austin, TX
  • (Manager photo uploaded on 02/23/2019) Image of The Preserve at Travis Creek Apartments in Austin, TX
  • (Manager photo uploaded on 02/23/2019) Image of The Preserve at Travis Creek Apartments in Austin, TX
  • (Manager photo uploaded on 02/23/2019) Image of The Preserve at Travis Creek Apartments in Austin, TX
  • (Manager photo uploaded on 02/23/2019) Image of The Preserve at Travis Creek Apartments in Austin, TX
  • (Manager photo uploaded on 02/23/2019) Image of The Preserve at Travis Creek Apartments in Austin, TX
  • (Manager photo uploaded on 02/23/2019) Image of The Preserve at Travis Creek Apartments in Austin, TX
  • (Manager photo uploaded on 02/23/2019) Image of The Preserve at Travis Creek Apartments in Austin, TX
  • (Manager photo uploaded on 02/23/2019) Image of The Preserve at Travis Creek Apartments in Austin, TX
  • (Manager photo uploaded on 02/23/2019) Image of The Preserve at Travis Creek Apartments in Austin, TX

Provided by Other Residents

Resident Photos (2)

  • (Resident photo uploaded on 09/21/2009) Image of The Preserve at Travis Creek Apartments in Austin, TX
  • (Resident photo uploaded on 09/21/2009) Image of The Preserve at Travis Creek Apartments in Austin, TX
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