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The Preserve at Travis Creek Apartments

5604 Southwest Pkwy

Austin, TX 78735



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Resident 2018 Not Recommended
Reviewed 09/14/2018
THE WORST. Cannot wait to leave. I've only been here a couple of months and have already lost running water several times-for hours at a time-with no heads up. They'll notify you after they shut it off. Upkeep and maintenance is an absolute joke. Don't even bother. This is the kind of place that doesn't care if you're alive or dead, as long as they get their money. They "fix" everything cheaply and stupidly, and wreck everything else in the process. I'm honestly in awe of their incompetence. They have show-y events at their clubhouse that nobody attends, but yet will ignore any concerns you actually have. They're always doing SOMETHING to cause problems in your daily life. They're fix one thing then mess up another. It's honestly been a nightmare. Literally I have stories and experiences for days I can share, but I'll spare you. Do yourself a favor and don't live here. It's not even close to anything and the turn to get into the place is dangerous. Nothing makes the amount of money I spend to live here even remotely justifiable. I wish I had some sort of idea what I was signing up for. Once the 'mask' of resort living comes off-which it will rather quickly-you'll be left very frustrated and very broke. DON'T LIVE HERE.
The Preserve at Travis Creek Apartments Manager10/07/2018

Hello, thank you for taking the time to leave us your honest feedback. Unfortunately emergency repairs are sometimes needed and effective communication should always be at the forefront. We regret that you haven't been satisfied with your experience living at PTC and hope you will give us another chance. Please call us at (512) 899-2322 so we can work towards a solution. Thank you and have a great day.

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