Review History for Verified Resident 282148

Residences at The Triangle


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Resident 282148

Verified Resident 2016

11/9/2016

Pros: the apartments are gorgeous, the living areas are spacious, maintenance requests are handled quickly and properly, and the location is convenient to so many places. Cons: the walls are paper thin to the outside and the application process is unnecessarily complicated and frustrating. We're on the third floor, and if someone is having a conversation on the street outside my window I can still hear everything they're saying. Regarding the application process, my roommates and I had to drive to talk to management in person (since phone and email are unfortunately not regularly utilized forms of communication there) multiple times throughout the process for things that should never even have needed to be addressed.
    Manager

    11/28/2016

    The Residence at Infinity Triangle
    Thank you for your recent feedback. We value our residents and take pride in providing a great place to live. We are eager to address your specific needs in effort to improve your experience. We also would like to apologize for issues regarding contacting us. We are a very large property and sometimes we all have someone in front of us. However we have greatly improved on this. Please contact us at 512-450-1500 or triangle@greystar.com. We look forward to speaking with you soon!

    Review 17 out of 98

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    Residences at The Triangle

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