#2,463 #58 #363

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The Upland

12217 N IH 35 SVR NB, Austin, TX 78753
(177 Reviews & Surveys)
$1,357 - $5,897/mo
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Floor Plans & Pricing

1 Bedroom

A1 - Affordable

1 Bed, 1 Bath | 682 - 699 sq. ft.

$1,357 - $1,665

10 Available Units

See Floor Plan Details

A3

1 Bed, 1 Bath | 837 - 854 sq. ft.

$1,703 - $3,078

6 Available Units

See Floor Plan Details

A2

1 Bed, 1 Bath | 790 sq. ft.

$1,699 - $2,939

3 Available Units

See Floor Plan Details

A2 - Affordable

1 Bed, 1 Bath | 795 sq. ft.

$1,357

1 Available Unit

See Floor Plan Details

A1

1 Bed, 1 Bath | 699 sq. ft.

See Floor Plan Details

2 Bedrooms

B1 - Affordable

2 Beds, 2 Baths | 1,054 sq. ft.

$1,810

7 Available Units

See Floor Plan Details

B2

2 Beds, 2 Baths | 1,109 sq. ft.

$2,100 - $3,670

5 Available Units

See Floor Plan Details

B1

2 Beds, 2 Baths | 1,054 sq. ft.

$1,973 - $3,540

1 Available Unit

See Floor Plan Details

B3

2 Beds, 2 Baths | 1,261 sq. ft.

See Floor Plan Details

3 Bedrooms

C1

3 Beds, 2 Baths | 1,391 sq. ft.

$2,728 - $5,897

3 Available Units

See Floor Plan Details

C1 - Affordable

3 Beds, 2 Baths | 1,391 sq. ft.

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

A
A

Renter Ratings

A

Review Ratings

Noise

3.8

Grounds

4.0

Safety

3.8

Office Staff

4.0

Maintenance

3.6

Neighborhood

4.2

Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

A-

Number of reviews in the past 365 days

22

Manager’s Review Engagement

A+

Percentage of reviews responded to

100.00%

Manager’s Review Reply Time

B+

Average time to respond to reviews

4 days

View Community Timeline
View Community Timeline

The Upland Reviews

(34)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Review Author Icon

Resident 1237997

Verified Resident 2024

3/25/2024

It is a nice building. Unfortunately, the move in process is completely disorganized. My keys were not ready at the two times they had agreed they would be ready. The website to set up my cars in their system to park was never sent to… See More>
    Manager

    3/29/2024

    The Upland
    Thank you for reaching out. We're glad you are enjoying your apartment home and we apologize for any inconvenience during your move-in process. We're continuously working to improve our procedures and meet the needs of our residents as promptly as possible. We would love to speak to you directly to resolve any outstanding concerns. Our Community Manager will be reaching out to you shortly. We appreciate the opportunity to turn your experience around.
    Review Author Icon

    Resident 1231701

    Verified ProspectVisited 2024

    3/4/2024

    The Upland Apartments offer a truly exceptional living experience. From the moment you step onto the property, you're greeted by meticulously maintained grounds and a welcoming atmosphere. The management team is friendly, professional, and always eager to assist, ensuring a smooth and enjoyable residency. The apartments… See More>
      Manager

      3/5/2024

      The Upland
      Thank you for taking the time to share all the things you love about our community! We work hard to create aesthetically pleasing homes and grounds, and it means a lot to know our efforts are making a difference. If we can add to your experience in any way, please give us a call.
      Review Author Icon

      anonymous

      Resident 2024

      3/4/2024

      The Upland Apartment

      I recently moved into The Upland and initially faced a few challenges due to the previous management team's oversight. However, after reaching out to the regional office, they quickly resolved the issue and made things right. Since then, I've been nothing but happy with my… See More>
        Manager

        3/5/2024

        The Upland
        We are thrilled to hear our team was able to make things right! We will be sure to pass your praise along to Kelli, who will love knowing her efforts are helping you have a great experience. Thank you for sharing your recommendation, and please continue to reach out when you need us.
        Review Author Icon

        Resident 1208730

        Verified Resident 2023

        12/15/2023

        I love this apartment complex beautiful complex beautiful inside apartment beautiful community, pool and gym everything great but sometimes I think for cleaning don't care or don't have a people for clean community and backside my building everywhere dog sheets

          Manager

          12/19/2023

          The Upland
          Thank you for your positive comments about our beautiful community, inside apartments, and fantastic amenities. We take your feedback about cleanliness seriously and encourage you to contact our front office with any specific areas of concern.
          Review Author Icon

          anonymous

          Resident 2022 - 2023

          11/29/2023

          Not worth it

          Had high hopes for this place but its been a complete let down from the beginning for too many reasons to list. Definitely not renewing or would recommend to anyone. All the 5 stars must be fake to bring up their ratings or new tenants… See More>
            Manager

            12/6/2023

            The Upland
            Thank you for your feedback. . We strive to provide the best living experience possible and are sorry if you have been disappointed. We would like the opportunity to address your concerns. A member from our team will e contacting you shortly to see how we can better assist you and improve your experience.
            Review Author Icon

            Resident 1201185

            Verified Resident 2023

            11/20/2023

            The office doesn't communicate in a timely manner. Nor do they return calls back nor do they answer any calls. When you have an issue they will lie and state false information to the issue you are having.

              Manager

              11/28/2023

              The Upland
              Thank you for taking the time to review. We are surprised by your feedback as it does not reflect the high standard of excellence our team is proud to provide. Please reach out to us at customercare@embreydc.com so we may learn more about your experience and work to improve it. We look forward to speaking with you.

              Updated Review

              Review Author Icon

              anonymous

              Resident 2023

              11/11/2023

              Getting better!

              When I first moved into my permanent unit, I had issues from the amenities to maintenance back in August. This is a brand new complex, so it is understandable. I made a long comment on here about maintenance and how much they do not assist… See More>
                Manager

                11/15/2023

                The Upland
                Thank you for your comprehensive feedback. We're glad to hear you have been mostly happy in our community and enjoying all we have to offer. We appreciate your patience as we address amenity concerns. Please continue to submit tickets and reach out to our front office if you have additional feedback. We value your input and are committed to making your experience even better.
                Review Author Icon

                Resident 1188353

                Verified Resident 2023

                10/9/2023

                Very courteous and professional staff that care about the comfort and living satisfaction of the residents. Whenever I had a problem the staff was attentive and concerned and worked diligently to solve the issue I was facing. What a great team at the uplands.

                  Manager

                  10/14/2023

                  The Upland
                  Thank you for your praise regarding our courteous and professional team. Our goal is to provide the best living experience possible, and we appreciate your recognition of our efforts.

                  Updated Review

                  Review Author Icon

                  Resident 1147282

                  Verified Resident 2023

                  7/19/2023

                  SUBMIT SURVEY SURVEY SURVEY SURVEY SURVEY SURVEY SURVEY SURVEY SURVEY SURVEY SURVEY SURVEY SURVEY SURVEY SURVEY SURVEY SURVEY SURVEY SURVEY SURVEY SURVEY SURVEY SURVEY SURVEY SURVEY SURVEY SURVEY SURVEY SURVEY SURVEY

                    Manager

                    7/25/2023

                    The Upland
                    Hello there. We appreciate your rating and would love to hear more about your experience in our community. Please call or come by our office anytime.
                    Review Author Icon

                    Resident 1158938

                    Verified ProspectVisited 2023

                    7/12/2023

                    The property was AMAZING the atmosphere was AMAZING !! Stop looking now and just rent here !!! Definitely worth the price you are paying !! The cant wait to experience THE UPLAND life :) office personal was friendly and welcoming .

                      Manager

                      7/15/2023

                      The Upland
                      We love hearing our community called "amazing" by our residents. Thank you for your compliments about our friendly and hospitable team as well.

                      Updated Review

                      Review Author Icon

                      Resident 1096396

                      Verified Resident 2022 - 2023

                      7/5/2023

                      The Uplands is great! It is always very well maintained and clean. The leasing office & maintenance staff are the greatest, they are always pleasant and very helpful. You won't find a better place to live!

                        Manager

                        7/8/2023

                        The Upland
                        Thank you for your 5-star review and recognition of our outstanding team. We are here to help if there’s anything you need.
                        Review Author Icon

                        Resident 1156001

                        Verified Resident 2023

                        7/3/2023

                        Brand new apartment building. Different options, 1, 2, 3 bedrooms and affordable prices. I love all the amenities we have here at The Upland plus it's close to the Domain and fairly close to Downtown as well. 5/5.

                          Manager

                          7/7/2023

                          The Upland
                          Your 5-star review means the world to us. We are glad you love our location and amenities and found the perfect apartment for your needs. Please let us know if there is anything you need.
                          Review Author Icon

                          Resident 1151809

                          Verified Resident 2023

                          6/19/2023

                          This is a classy, well maintained complex with wonderful amenities! It is kept clean and in great condition and maintenance is quick to respond to any issues. The pool area is beautiful and the office has great staff!

                            Manager

                            6/22/2023

                            The Upland
                            We love hearing praise for our excellent team, clean community, and beautiful amenities. We are thrilled you've been so happy here, and we will pass on your compliments to our hard-working team.
                            Review Author Icon

                            Resident 1151584

                            Verified Resident 2023

                            6/19/2023

                            I am the tenant for apartment #2206 at The Uplands. I signed my lease on June 13, 2023 and moved in yesterday June 14th, 2023. Overall, the apartment is very dirty, dust everywhere from the construction, However, My health concern is that the apartment is… See More>
                            Manager

                            6/24/2023

                            The Upland
                            Please accept our sincere apologies if your new home was not in the excellent condition you would expect it to be upon move-in. What you have described does not reflect our high standards, and we are eager to turn your experience around. When convenient, please email us at customercare@embreydc.com so we may assist you. Thank you.
                            Review Author Icon

                            Resident 1151177

                            Verified Resident 2022 - 2023

                            6/17/2023

                            Moved here when the first building finished with construction had opened up. Maybe the first or second residents to move it. We were excited to be one of the first and the apartment we moved into was really beautiful. Many issues inside and out the… See More>
                              Manager

                              6/24/2023

                              The Upland
                              Hello there. We are glad you decided to join our community and are sorry if it has not exceeded all your expectations. We would love to connect with you and see what we can do to help resolve your concerns about noisy neighbors, construction inconveniences, and our service. Please call or come by our office at your earliest convenience for prompt assistance.
                              Review Author Icon

                              Resident 1147814

                              Verified Resident 2023

                              6/7/2023

                              Nice community with nice amenities. We love the overall quality of the apartment. Staff is nice and helpful. We love that there is no carpet in the apartment because it makes it a lot more hygienic. Thank you

                                Manager

                                6/9/2023

                                The Upland
                                Hello there. Thank you so much for your review and for highlighting our team, amenities, and clean apartments. We love our community and our residents. If you have any additional feedback you would be willing to share, please reach out to our team. Take care.
                                Review Author Icon

                                Resident 1147552

                                Verified ProspectVisited 2023

                                6/6/2023

                                It was very clean, up to date with an amazing welcoming vibe. Can't wait to move in. I noticed the faculty all had smiles and were eager to help in any way possible. Hear about the many welcoming. Parties also. That sounds amazing

                                  Manager

                                  6/9/2023

                                  The Upland
                                  We are thrilled you have chosen our community to make your new home! Our team is exceptional, and we are excited to see you at our next event!
                                  Review Author Icon

                                  Resident 1147046

                                  Verified Resident 2023

                                  6/5/2023

                                  At first, I was having issues with the office communicating. I could not get in touch with anyone. But we finally got that all squared away and they had everything set up for move in day. Extremely nice community and my apartment is gorgeous. So… See More>
                                    Manager

                                    6/8/2023

                                    The Upland
                                    Welcome to the community! We are happy we could finally get in touch because it is wonderful to have you as a resident. If you need anything at all, please do not hesitate to reach out.
                                    Review Author Icon

                                    Resident 1139678

                                    Verified ProspectVisited 2023

                                    5/10/2023

                                    Wonderful experience leasing associate explained everything very well. Juliana was very nice she knew everything and answered all of the questions that I had she is a great asset to your business. I can't wait to move here.

                                      Manager

                                      5/13/2023

                                      The Upland
                                      Thank you for your kind review and shout-out to Juliana and our wonderful team. We are so excited to have you join our community.
                                      Review Author Icon

                                      Resident 1139533

                                      Verified Resident 2023

                                      5/10/2023

                                      I am very happy I moved in to these Apartments. I am only 5 min from my work. The Property is clean and well lit up.Julianna in the front office is awsome she is very professional.The only thing that I don't like is the valet… See More>
                                        Manager

                                        5/12/2023

                                        The Upland
                                        Welcome to our community! We are thrilled to know you are so pleased with your new home and the attentive service of our team members like Julianna. Still, we want you to be completely satisfied, so we ask that you call or come by our office so we may address any concerns with our trash service. Thank you for choosing us.
                                        Review Author Icon

                                        Resident 1134229

                                        Verified Resident 2023

                                        4/24/2023

                                        Looks nice but for being new I'm not impressed as of yet. Once my things get fixed in my unit I should be happy. I don't like when I have to go to hotel to shower when I'm paying rent on an apartment.

                                          Manager

                                          5/2/2023

                                          The Upland
                                          Hello there. We are sorry to hear about this incident. Your comfort is our top priority, and we strive to resolve concerns as quickly as possible. Please call or come by our office if we can assist you with anything. Thank you.
                                          Review Author Icon

                                          Resident 1134173

                                          Verified Resident 2023

                                          4/24/2023

                                          The complex is brand new and clean, the staff is working hard to get everything up and running for the residents. Great location and the lobby area has a great space to hang out with your friends when they visit

                                            Manager

                                            4/26/2023

                                            The Upland
                                            Thank you for your feedback! We have a top-notch team and an excellent location.

                                            Updated Review

                                            Review Author Icon

                                            Resident 1082614

                                            Verified Resident 2022 - 2023

                                            4/12/2023

                                            Awesome! Nice and luxury apartment. My husband and I favorite amenities are the gym, club house and the pool. Our view is pretty amazing, we are next to the Highway but the noise with time just blends in. Thank you

                                              Manager

                                              4/18/2023

                                              The Upland
                                              We are thrilled to hear you are your husband are enjoying our awesome amenities and spectacular views! Thank you for reaching out.
                                              Review Author Icon

                                              Resident 1128267

                                              Verified ProspectVisited 2023

                                              4/5/2023

                                              Good and bad. Excellent apartments but unfortunately they dont approve me. We dont have collections or eviction, but our score is low. And unfortunately they check that, and don't matter if u have a good job.

                                                Manager

                                                4/10/2023

                                                The Upland
                                                Thank you for taking the time to share your concerns. We're sorry to hear that you were unable to make your home with us due to our policies. Please give us an opportunity to learn more and see if there is any way we might assist you by calling or coming by our office.
                                                Review Author Icon

                                                Resident 1124663

                                                Verified Resident 2023

                                                3/23/2023

                                                So far its been great! Staff have been very helpful and nice throughout the move in process. The apartment it self is super nice and I love the renovated kitchen with granite. My only concern is hopefully construction is finished soon because it has already… See More>
                                                  Manager

                                                  3/31/2023

                                                  The Upland
                                                  Hello there. We are happy to hear you have been happy with our team and your lovely apartment. Thank you for your patience regarding our construction. Please come by or call our office so we can discuss any new information regarding our finish date.

                                                  Features & Amenities

                                                  Laundry
                                                  • Washer/Dryer
                                                  • Washer/Dryer Connections
                                                  Parking
                                                  • Covered Parking
                                                  • Garage
                                                  • Private Yard
                                                  • Yard
                                                  Pets
                                                  • Dogs Allowed
                                                  • Cats Allowed
                                                  Other
                                                  • 1, 2 or 3 Bedroom Floor Plans
                                                  • 1st Floor
                                                  • 4th Floor
                                                  • 9' Ceilings with Ceiling Fans
                                                  • ADA Accessible
                                                  • Balcony or Patio
                                                  • Barbecue Area with Grills and Firepit
                                                  • Bike Wash and Repair Room
                                                  • Car Charging Stations
                                                  • Clubhouse
                                                  • Community Gardens
                                                  • Elevator
                                                  • Fitness Center
                                                  • Garden Tubs
                                                  • Gated Access
                                                  • Granite Countertops with Premium Backsplash
                                                  • High-Speed Internet
                                                  • Kitchen Islands
                                                  • Kitchen Pantries
                                                  • Large Vanities with Single and Double Sinks
                                                  • Linen Closets
                                                  • Nest Thermostats
                                                  • On-Site Maintenance
                                                  • Patio with Storage Area
                                                  • Pet Park
                                                  • Pet Wash Stations
                                                  • Pool
                                                  • Pool View
                                                  • Pre-wired for Technology
                                                  • Premium Cabinetry
                                                  • Quality Landscaping
                                                  • Recreation Room
                                                  • Separate Shower Enclosure
                                                  • Shower
                                                  • Side by Side Refrigerator with Top Freezer Available
                                                  • Storage Space
                                                  • Tray Bar
                                                  • Two Tone Paint
                                                  • USB Outlets
                                                  • Valet Trash Service
                                                  • White Cabinetry
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                                                  Leasing

                                                  Luxury Apartments in North Austin, TX Welcome to The Upland, where luxury and sophistication meet in perfect harmony. Nestled in the heart of North Austin, our community offers a unique blend of youthful energy and refined elegance. With a fresh, modern aesthetic, we embody the spirit of North ATX. Come experience the ultimate in upscale living, where every detail has been thoughtfully considered to provide you with the best-in-class amenities and unparalleled comfort. Our apartments are designed to inspire creativity and offer the perfect space for you to thrive in your next endeavor.Take your lifestyle to the next level and indulge in the finest in North Austin living. Embrace the excitement and vibrance of North ATX and make The Upland your next home.
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                                                  Office Hours

                                                  • Sunday: 01:00 PM - 05:00 PM
                                                  • Monday - Friday: 09:00 AM - 06:00 PM
                                                  • Saturday: 10:00 AM - 05:00 PM
                                                  This community is managed by

                                                  Embrey Management

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                                                  Communities
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                                                  Questions & Answers (0)

                                                  Frequently Asked

                                                  Based on 177 number of votes by renters, The Upland is currently rated 4.5 out of 5 stars.
                                                  The Upland is rated 4/5 stars in our renters grounds survey, which is considered good. The grounds are generally well maintained and attractive.
                                                  The Upland is rated 3.6/5 stars in our renters maintenance survey, which is considered average. The maintenance team is sometimes slow to respond or not fully effective in resolving issues.
                                                  The Upland is rated 3.8/5 stars in our renters noise survey, which is considered average. The noise level can sometimes be disruptive, but not to a significant extent.
                                                  The Upland is rated 3.8/5 stars in our renters safety survey, which is considered average. The complex has some safety concerns that need to be addressed.
                                                  The Upland is rated 4.2/5 stars in our renters neighborhood survey, which is considered good. The complex is located in a generally safe and desirable neighborhood with good access to local attractions and services.
                                                  The Upland is rated 4/5 stars in our renters staff survey, which is considered good. The staff is generally helpful and responsive, with occasional lapses.
                                                  Managers have responded to 100% of their community reviews in the past year.
                                                  Managers have replied within 4 days to their community reviews in the past year.
                                                  Embrey Management
                                                  Dogs Allowed
                                                  Cats Allowed
                                                  1 Bed, 1 Bath
                                                  2 Beds, 2 Baths
                                                  3 Beds, 2 Baths

                                                  Contact Property

                                                  The Upland

                                                  April 2024

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                                                  Beds

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                                                  Baths

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                                                  The Upland is a 682 - 1,391 sq. ft. apartment in Austin in zip code 78753. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $1,357 - $5,897. Nearby cities include West Lake Hills, Del Valle, Manor, Bee Cave, and Pflugerville.

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