Review History for anonymous

The Vibe


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anonymous

Resident 2011

7/27/2011

When i moved here i was unsure of the area and the neighbors. The area is kinda ------. But i needed an apartment i could afford. This one is affordable money-wise. But not affordable to the mental anguish and stress you have to go thru to get things taken care of. 2 weeks after i moved in the microwave they supplied quit working. Oh and they dont replace them. Not part of the lease. A few months after that a cabinet door fell off. I put in the work order to have it fixed since it was the pantry door and i have a 2yr old daughter who likes to get in there and play. I called them twice to check on it. They said repeatedly the maintenance will be out the same day. Two weeks later i bought a tool kit and fixed it myself. A few months after that we discovered bedbugs. Apparently you have to pay for that extermination as they are something a resident brings into the home. I had been living there for 4 months and never saw one before. I KNOW i didnt have them before i moved. So, they get the exterminator out and that gets done and fixed. One day i came home from work and found and exterminators tag on the door. It said today was my regular monthly pest control day, however they couldnt get in because the key to my apartment could not be located. WTF? How does the front office lose keys? That was last month, im still battling roaches. They have done 2 roache clean outs, but its not doing any good. At the beginning of this month (july) my dishwasher pump went out. It took them 2 weeks to fix it. I understand thats not an emergency problem, but two weeks is rediculous. Last night when i got home from work it was 90 degrees in my apartment. It reached 105 yesterday in austin. I called the office at 6pm for the emergency maintenance line. I got a call at 8 asking if they had responded yet. I called them back an hour later. The lady at the answering service told me that the tech had been out and every thing looked fine. Wow, a ghost tech. I never saw him come in. He didnt do good work either. The AC still wasnt fixed. SO i called back at 9:30. THEY SENT THE TECH TO THE WRONG APARTMENT COMPLEX. I told them this was unacceptible. I have a 2yr old daughter and 10 yr old dog. Its too hot for them to be in this heat. My AC was fixed at 10 o'clock last night. 2 hours after my daughters regular bed time. I would not suggest this apartment complex to anyone. I've had nothing but problems since i moved. Unfortunately i still have 6 months on my lease. Hope my hair doesnt turn completely gray by the time i move out.

    Review 22 out of 39

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