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Village Oaks Apartments

10926 Jollyville Rd, Austin, TX 78759
10926 Jollyville Rd, Austin, TX 78759

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Village Oaks Apartments

10926 Jollyville Rd

Austin, TX 78759

 
 
 
 
 
 

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Ratings & Reviews (77 Reviews)

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 Property's Favorite
Raimonda_S • prospective • 2019
 Updated Review
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
01/24/2019
I have just signed the lease for a one bedroom apartment at Village Oaks Apartments. The leasing agent Ruth Burwell greeted us and showed us a few available apartments as well as the community. I was impressed with Ruth's professional yet extremely friendly, personable, and patient …  See More
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Resident 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
05/16/2020
If you just need a cheap place with the basics, this will do. But if you don't like having your hot water turned off at least once a month for days at a time I would go elsewhere. The building is old and management is too… See More
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Village Oaks Apartments Manager

05/18/2020

We appreciate all reviews and suggestions from our valued residents so that we may best serve them in a timely manner. We are sorry for your inconvenience with the rare water disruption and we hear your frustration. Our team works very hard to ensure that our residents enjoy comfortable apartment homes with fast, friendly service and fantastic amenities. We will certainly review and discuss your comments and welcome any additional feedback anytime with a call or email. Thank you for your time. Sincerely, Elaine Community Manager

Dissatisfied2229 • Prospective Resident Visited 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
02/10/2020
Ruth had us fill out an application and put a deposit $360. We were denied. The credit app number they gave to get a refund is bogus. They just want to sell stuff. We have to wait 30 days or more to get back $200. See More
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Village Oaks Apartments Manager

02/11/2020

Thank you for taking the time to leave your feedback and review for our community. Please feel free to contact us with any additional questions you may have at this time. We are sorry this did not work out and wish you the best. Kind regards, The Village Oaks Team

Resident 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
01/25/2020
Water is consistently being turned off. 3 days straight in December 2019 and again January 2020 for 3 days straight. In the short amount of time I've lived here the water has been shut off over 25 times. Sometimes for a whole day, but mostly several… See More
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Village Oaks Apartments Manager

01/27/2020

Dear Shannon, Thank you for taking the time to leave a rating and your feedback for our community. The entire Village Oaks team strives to provide all our residents with the best service in a lifestyle apartment community you are proud to call home. We are certainly sorry for this inconvenience and we hear your frustration. You will continue to receive updates from us but please feel free to contact me with any questions anytime. It is our goal to have this resolved quickly. Thank you again for your patience and for being our resident. Sincerely, Elaine Community Manager

Raimonda_S • Prospective Resident Visited 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
01/24/2019
I have just signed the lease for a one bedroom apartment at Village Oaks Apartments. The leasing agent Ruth Burwell greeted us and showed us a few available apartments as well as the community. I was impressed with Ruth's professional yet extremely friendly, personable, and patient… See More
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Resident 2018
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
12/07/2018
The water has been shut off four times in four months. There is always a leak and the water pressure and temperature flunctuates if your neighbors use the water at the same time. You will regret living here as much as we do and our neighbors.… See More
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Ollie_T • Resident 2017 - 2018
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
10/25/2018
My husband and I chose to live here for a year because the rent was cheap for the area, they allowed our dogs, and we had an apartment with a view of the green space (back of building 12). Our room was not one of the… See More
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Village Oaks Apartments Manager

10/31/2018

Ollie We appreciate your feedback and sorry to hear you were unhappy living with us at Village Oaks. We would be more than happy to sit down and visit with you over your concerns. Please call or stop by the office to set up an appointment. 512-346-5784. Sincerely, Shelley Johnson

dontrent64 • Resident 2018
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
10/23/2018
First of all let me just say that they lied once again, to this user MIKIALA17. The hot water issue was NOT related to lightning. That is such BS. It was due to their poor plumbing that they were getting away with, until a city of… See More
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Village Oaks Apartments Manager

10/31/2018

We truly are sorry for your dis-satisfaction and would like to meet with you face to face to discuss. Please stop by the office so we may discuss. We look forward to hearing from you! Shelley

Resident 2017 - 2018
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
09/02/2018
Do NOT live here. The maintenance staff is great. But the office staff are terrible. They seem nice enough but do nothing to fix problems. I have had bugs since my neighbor moved out and now it is infested and they don't care. Trash is everywhere.… See More
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Village Oaks Apartments Manager

09/14/2018

Thank you for your feedback. We're glad to hear that you are pleased with our maintenance team, but are sorry to hear that you are not happy with our office team and have had bug problems. Please stop by the office or give us a call so we can schedule a pest control visit for you and speak about your other concerns. Thank you.

Shelton1925 • Resident 2018
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
05/15/2018
Worst place I've ever had to live. Northland takes all the profit and puts none back into the apartments, unless it's on the outside just to bring new clients in. Once moved in they could care less about you. People in the office are lazy and… See More
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MIKIALA17 • Resident 2018
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
04/16/2018
I still live at Village Oaks..... and would like to add the young lady is correct. They allow packages to be stolen and take no responsibility. So now since they cannot be bothered with becoming responsible we will be the only Northland community that has to… See More
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Village Oaks Apartments Manager

04/17/2018

I am sorry that you have had such a negative experience. I can re-assure you that our staff is not stealing packages. In addition, many Northland communities do not accept packages any longer. The hot water issue was due to the lighting storm and we can only get parts from a certified boiler technician. The water was up and running as of Sunday evening. We are truly sorry for the inconvenience this caused you. We worked as quickly as we could to retrieve the necessary part needed. Please feel free to contact the office, we would like the opportunity to speak to you in person. It is truly our goal to make Village Oaks a place you enjoy and are proud to call home. Sincerely, Rebeca Community Manager

NiceView91 • Resident 2014 - 2018
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
02/18/2018
Had a noisy neighbor who plays his music at 1:00 am in the morning, which violates the Austin noise ordinance. I complained to the front office. They told me to call the police, which I will do. Staff said they tried to contact him, but the… See More
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butterflysball • Resident 1998 - 2016
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
10/20/2017
In 2010, I wrote my honest, detailed, and quite 'positive' review of Village Oaks Apartments in Austin where I've lived and made my home twice (1998-2000 and again 2007-2016). In my original 2010 review, I gave this Northland Property 4 stars. Today, in 2017, since Apartment… See More
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Village Oaks Apartments Manager

11/09/2015

Thank you for taking the time to write this review. We appreciate all comments, positive and areas that need improvement. If you have any other feedback to help us improve please do not hesitate to give us a call anytime. Thank you - Abel

wmd • Resident 2013 - 2016
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
06/09/2016
Will continuously raise the rent, but do nothing about the living conditions. See More
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Village Oaks Apartments Manager

06/22/2016

Thank you for your comments and concerns. I appreciate any feedback and apologize if you feel your rental increase is excessive. As with new leases, our renewal rental rates are based on current market conditions and, as such, will fluctuate. I would be happy to discuss any specifics concerning your apartment home. Please stop by the management office at your convenience or call 512-346-5784 and schedule an appointment with me and I will be sure to be available. Thank you - Abel

Resident 2014 - 2015
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
07/27/2015
Probably the worse apartment/ property management team in Austin. Abel is nothing but a proxy for Northland's less than attentive and frankly lazy stance on quality in their units. I've had maintenance out 4 times in the last month for the ac because refilling coolant is… See More
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DeniMarie • Resident 2013 - 2015
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
05/18/2015
Expect constant rent increases without any real improvements to the rental units. See More
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Village Oaks Apartments Manager

05/20/2015

Thank you for your comments and concerns. I appreciate any feedback and apologize if you feel your rental increase is excessive. As with new leases, our renewal rental rates are based on current market conditions and, as such, will fluctuate. I would be happy to discuss any specifics concerning your apartment home. Please stop by the management office at your convenience or call me at 512.346.5784 Thank you, Abel

zee3407 • Resident 2014
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
02/20/2014
Please do NOT lease here! I have lived her almost 3 years & the management is so bad! These people could care less about us tenants! They are never in the office and when I have tried to talk to the manager, I am told she's… See More
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Resident 2006 - 2013
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
10/14/2013
I had originally written this review: http://www.apartmentratings.com/rate/TX-Austin-Village-Oaks-Apartments-1427504.html An update: I finally bought my own place and I moved out of this complex a few months ago after staying here for 7 years. I moved away from the city. Hence, I can definitely vouch for the location… See More
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Resident 2010 - 2013
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
08/02/2013
My husband and I lived at Village Oaks for three years because of its convenient location between both our workplaces and near the Arboretum. That said, I d encourage those considering this complex to look elsewhere. Our apartment was adequate, but not great - think cramped… See More
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Resident 2006 - 2013
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
06/17/2013
I will be moving out this year and I have lived here for several years. I live in a 650 sq ft 1/1. I would only recommend this place to those who only plan on living here for a year or two. They are increasing my… See More
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Resident 2013
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
05/07/2013
Caution! keep looking for an apt, but not here at Village Oaks, I moved in 5 yrs ago & NEVER had a complaint until the last 2 or so yrs with here/ The manager Cecilia is such a mean -----, everyone is so rude, and what… See More
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cmichaeles • Resident 2010 - 2013
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
04/18/2013
I have had a wonderful experience at this proprety ever since the previously terrible staff was replaced. Yes, Northland increases rents at renewal, but after looking for another place when my renewal came up, I came to realize that it's not that they are raising them… See More
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edgerlys • Resident 2009 - 2012
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
12/19/2012
I will admit that there were some problems in the past at Village Oaks. The staff in the management office tends to change frequently, and everyone comes in and enforces their own way of doing things. The last property manager was a complete nightmare, which you… See More
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dains • Resident 2012
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
10/25/2012
I just recently left Village Oaks apartments and wanted to write a review of the experience with them. First, I can confirm the reviews posted in 2012. Everything people have posted here in 2012, I have witnessed in person. The corporate-greed rent and fee hikes, the… See More
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Resident 2012
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
06/20/2012
I wrote a previous review in which I esentially bashed the Village Oaks management staff. It seems the new manager, however, has been making strides to correct the problems that the horrible previous manager left behind. She is at least willing to TALK to residents and… See More
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vishan78 • Resident 2012
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
04/20/2012
Please stay away from this kind of apartments. Very old, the customer representatives are by far the worst and the maintainance is really bad. They will rip you apart when you move out of the apartment with all kind of charges you can't even imagine. I… See More
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 Updated Review
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Manager

 
·

Features & Amenities

Parking

  • Covered Parking
  • Guest Parking

General

  • Additional Storage
  • Air Conditioner
  • BBQ and Picnic Area
  • Barbecue and Picnic Areas
  • Bi-level Pool
  • Built-in Bookcases
  • Canyon Views
  • DishWasher
  • Disposal
  • Electronic Payments Accepted
  • Fireplace
  • Fitness Center
  • Freeway Access
  • HD Digital Cable
  • Large Closets
  • Natural Wood Cabinetry
  • On-Site Maintenance
  • On-Site Management
  • Pool
  • Refrigerator
  • Sauna
  • Up to 200 Mbps Internet Service
  • Vaulted Ceilings
  • Wheelchair Access Available

Pets

  • Cats Allowed
    Pet Limit: 2
  • Dogs Allowed
    Pet Limit: 2

Floor Plans & Pricing

1 Bedrooms, 1 Bathroom

  • Price
    Price

    $820 - $1,185

  • SQ. FT.

    506

  • Available
    Avail.

    1 Units

  • Model

    1x1A Floorplan

  • Price
    Price

    $870 - $1,255

  • SQ. FT.

    650

  • Available
    Avail.

    5 Units

  • Model

    A2 Floorplan

  • Price
    Price

    $955 - $1,440

  • SQ. FT.

    800

  • Available
    Avail.

    5 Units

  • Model

    1x1B Floorplan w/Den

2 Bedrooms, 1 Bathroom

  • Price
    Price

    $1,115 - $1,630

  • SQ. FT.

    856

  • Available
    Avail.

    1 Units

  • Model

    2x1B Floorplan

2 Bedrooms, 2 Bathrooms

  • Price
    Price

    $1,175 - $1,570

  • SQ. FT.

    1,029

  • Available
    Avail.

    1 Units

  • Model

    B4 Floorplan

  • Price
    Price

    $1,210 - $1,725

  • SQ. FT.

    969

  • Available
    Avail.

    1 Units

  • Model

    B3 Floorplan

Disclaimer: Special, prices and availabilities subject to change.

Leasing:

B
Northland Investment Corporation
VIEW 84 COMMUNITIES

Surrounded by lush oak trees, Village Oaks apartment homes feature stunning canyon vistas and classic Texas ambiance. Not only is Village Oaks within walking distance of The Arboretum, but just around the corner residents will find a premier grocery-anchored retail center in the Northwest Hills, with popular local restaurants and an adjacent Regal Cinema Art House theater. Village Oaks is located near Interstates 35 and 183. Village Oaks features six different apartment floorplans with one or two bedrooms and one or two bathrooms. Apartment homes feature an all electric, fully-equipped gourmet kitchen, a breakfast bar, and vaulted ceilings*. Select apartment homes feature spectacular canyon and/or wooded views. Relax the day away at our refreshing bi-level pool or soak in the hot tub. Work off daily stress in our state-of-the-art fitness center. Come home to tranquil scenery and outstanding service, Northland's property management staff has a reputation for providing unparalleled attentiveness and quality accommodations for its residents. * in select apartment homes

Office Hours

  • Sunday: Closed
  • Monday - Friday: 09:00 AM - 06:00 PM
  • Saturday: 10:00 AM - 05:00 PM

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Frequently Asked

What are noise levels like at Village Oaks Apartments?
The community is rated 3.3/5 stars, which is considered having quiet noise levels on average.

How satisfied are residents with the upkeep and overall appearance of the grounds at Village Oaks Apartments?
The community is rated 1.7/5 stars, signifying slight satisfaction on average.

How safe is Village Oaks Apartments?
The community is rated 2.3/5 stars, which is considered being moderately safe on average.

How satisfied are residents with the neighborhood
The community is rated 3.7/5 stars, signifying much satisfaction on average.

How effective was the maintenance team when resolving your problem?
The community is rated 1.7/5 stars, which is considered being slightly effective on average.

How often does management engage with reviews?
Managers have responded to 100% of their community reviews in the past year.

How quickly does management engage with reviews?
Managers have replied within 1.67 days to their community reviews in the past year.

Who manages Village Oaks Apartments?
Northland Investment Corporation

What is the pet policy at Village Oaks Apartments?
Cats Allowed
Pet Limit: 2
Dogs Allowed
Pet Limit: 2

What types of floor plans are available?
1 Bed, 1 Bath and 2 Beds, 1 Bath and 2 Beds, 2 Baths


Village Oaks Apartments Gallery

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Floor Plans

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Austin, TX

Village Oaks Apartments is a 506 - 1,029 sqft apartment in Austin in zip code 78759. This community has a 1 - 2 bedroom, 1 - 2 bathroom, and is for rent for $820 - $1,725. Nearby cities include Del Valle, Pflugerville, Bee Cave, Cedar Park, and Round Rock. 78727, 78758, 78757, 78731, and 78729 are nearby zip codes.

  • Price

  • Sq. Ft.

  • Availability

  • Model

MOVE-IN SPECIAL

Village Oaks Apartments

Provided by Property Management

Management Photos (35)

  • (Manager photo uploaded on 02/26/2019) Image of Village Oaks Apartments in Austin, TX
  • (Manager photo uploaded on 09/29/2020) Image of Village Oaks Apartments in Austin, TX
  • (Manager photo uploaded on 09/29/2020) Image of Village Oaks Apartments in Austin, TX
  • (Manager photo uploaded on 09/29/2020) Image of Village Oaks Apartments in Austin, TX
  • (Manager photo uploaded on 09/29/2020) Image of Village Oaks Apartments in Austin, TX
  • (Manager photo uploaded on 09/29/2020) Image of Village Oaks Apartments in Austin, TX
  • (Manager photo uploaded on 09/29/2020) Image of Village Oaks Apartments in Austin, TX
  • (Manager photo uploaded on 09/29/2020) Image of Village Oaks Apartments in Austin, TX
  • (Manager photo uploaded on 09/29/2020) Image of Village Oaks Apartments in Austin, TX
  • (Manager photo uploaded on 09/29/2020) Image of Village Oaks Apartments in Austin, TX
  • (Manager photo uploaded on 09/29/2020) Image of Village Oaks Apartments in Austin, TX
  • (Manager photo uploaded on 09/29/2020) Image of Village Oaks Apartments in Austin, TX
  • (Manager photo uploaded on 09/29/2020) Image of Village Oaks Apartments in Austin, TX
  • (Manager photo uploaded on 09/29/2020) Image of Village Oaks Apartments in Austin, TX
  • (Manager photo uploaded on 09/29/2020) Image of Village Oaks Apartments in Austin, TX
  • (Manager photo uploaded on 09/29/2020) Image of Village Oaks Apartments in Austin, TX
  • (Manager photo uploaded on 02/26/2019) Image of Village Oaks Apartments in Austin, TX
  • (Manager photo uploaded on 09/29/2020) Image of Village Oaks Apartments in Austin, TX
  • (Manager photo uploaded on 09/29/2020) Image of Village Oaks Apartments in Austin, TX
  • (Manager photo uploaded on 09/29/2020) Image of Village Oaks Apartments in Austin, TX
  • (Manager photo uploaded on 02/26/2019) Image of Village Oaks Apartments in Austin, TX
  • (Manager photo uploaded on 02/26/2019) Image of Village Oaks Apartments in Austin, TX
  • (Manager photo uploaded on 09/29/2020) Image of Village Oaks Apartments in Austin, TX
  • (Manager photo uploaded on 02/26/2019) Image of Village Oaks Apartments in Austin, TX
  • (Manager photo uploaded on 02/26/2019) Image of Village Oaks Apartments in Austin, TX
  • (Manager photo uploaded on 02/26/2019) Image of Village Oaks Apartments in Austin, TX
  • (Manager photo uploaded on 02/26/2019) Image of Village Oaks Apartments in Austin, TX
  • (Manager photo uploaded on 02/26/2019) Image of Village Oaks Apartments in Austin, TX
  • (Manager photo uploaded on 09/29/2020) Image of Village Oaks Apartments in Austin, TX
  • (Manager photo uploaded on 02/26/2019) Image of Village Oaks Apartments in Austin, TX
  • (Manager photo uploaded on 02/26/2019) Image of Village Oaks Apartments in Austin, TX
  • (Manager photo uploaded on 02/26/2019) Image of Village Oaks Apartments in Austin, TX
  • (Manager photo uploaded on 02/26/2019) Image of Village Oaks Apartments in Austin, TX
  • (Manager photo uploaded on 02/26/2019) Image of Village Oaks Apartments in Austin, TX
  • (Manager photo uploaded on 02/26/2019) Image of Village Oaks Apartments in Austin, TX

Provided by Other Residents

Resident Photos (4)

  • (Resident photo uploaded on 01/24/2009) Image of Village Oaks Apartments in Austin, TX
  • (Resident photo uploaded on 01/24/2009) Image of Village Oaks Apartments in Austin, TX
  • (Resident photo uploaded on 12/07/2018) Image of Village Oaks Apartments in Austin, TX
  • (Resident photo uploaded on 01/25/2020) Image of Village Oaks Apartments in Austin, TX
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