Resident · 2015 - 2016
Honestly, when I moved to Austin I didn't think these apartments were all that bad. Nice location, right on the UT shuttle line, HEB close by. But don't be fooled, they are a horribly managed apartment complex, they care about their money and that it. They lie and tell you things to get you to leave them alone. When I moved into my new apartment we are missing one of the hall light globes and then they broke one of our outlet covers, told us they would fix it within coming week to fix them, and they still haven't done anything about it.They will tell you if you need any maintenance to go online and submit it through their website, however when you do it can weeks or even months before they address it. In my master bathroom, I have water leaking from the ceiling whenever the upstairs neighbours use the shower or bath. I sent in a maintenance request in September 2016, it is now December 2016 and they have still yet to do anything about it. I now have a mouse problem in my building and they placed one trap in my kitchen with a piece of bread, I went to check on it a little later, the bread is gone and the trap is still there untriggered. Then you have to deal with noise issues all the time, especially if you live on the ground floor, you can track the movement of your upstairs neighbour by how thin the ceiling/floor are, let alone the people outside always shouting and yelling. Honestly, I wish I had never signed a lease here, it is not a place to be.