B

Windsor on the Lake

43 Rainey Street, Austin, TX 78701
43 Rainey Street, Austin, TX 78701

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Windsor on the Lake

43 Rainey Street

Austin, TX 78701

 
 
 
 
 
 

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Ratings & Reviews (39 Reviews)

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Resident 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
09/13/2020
Don't be fooled by this community. The staff lies to you with a smile on their face. You'll come into this apt. with a reasonable rent and then come renewal time rents are raised as much as 15% or more. Windsor is the only building on… See More
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Windsor on the Lake Manager

09/19/2020

Thank you for connecting with us. We are sorry to see that you are unhappy, and we appreciate this opportunity to address your concerns. First, our pricing is always competitive for similar homes in the area, and we have not increased rent on any renewal since the start of the pandemic. We also have not had any reports of incidents like the ones you described here recently. Every entrance point to our community requires fob access, and our courtesy officer is typically available on an on-call basis. In the event of an emergency, we encourage our residents to call 911. Since your review is anonymous, we can not contact you to discuss these issues, so we encourage you to connect with us at [email protected] We look forward to speaking with you soon.

Resident 2017 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
01/05/2020
The new construction on East Ave has seriously taken away from the value of these apartments that don't face the water. The noise starts promptly at 7am Monday - Saturday so if you like to sleep in, this is not the apartment for you. Also keep… See More
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Windsor on the Lake Manager

01/07/2020

Thank you for taking the time to submit your review. As we are excited about the development of the Rainey Street area, we understand that change can be a challenge. We are very appreciative of our corner address on Rainey Street, as it guarantees our amazing views of Lady Bird Lake on the southern and eastern sides of our building. We are also very fortunate to have a beautiful downtown view on the northern section of our building. I empathize with the concerns regarding the neighborhood construction and I would like the opportunity to speak with you in person. Please contact me at your earliest convenience at 512-476-1810 or [email protected]

 Verified Resident 630712vrp 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
12/19/2019
No better place to live in Austin. Management is tops. Service team is excellent. The quality of the apartments are unrivaled. Despite its location on Rainey Street, we live in blissful quiet. Fully intend on making this our long term home. See More
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Windsor on the Lake Manager

05/03/2019

Thank you for your five-star review. We are delighted that you are satisfied with your decision to choose Windsor on the Lake as your new home. We agree that our location is very convenient to all that Downtown Austin has to offer. Please plan to join us at our upcoming National Moscato Day Happy Hour next Thursday so you can meet some of your new neighbors. -Brooke Schumacher, Property Manager

 Verified Resident 726204vrp 2015 - 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
12/10/2019
We always want to live in Downtown Austin, We love this residence when we pickEd up from hundreds choice in Downtown Austin. The location is convenient and the view is magnificent. After 5 years, unfortunately we feel like the resident is falling apart. Elevator is dirty… See More
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Windsor on the Lake Manager

12/16/2019

Hi Kathy - Thank you for the feedback, the 4-star review and most of all your 5-year tenure with Windsor on the Lake. I agree I love the location and the lake views of our community. I am so excited to announce that in January we are starting the interior upgrades to our hallways. We have already finalized our new LED light package and color scheme and you are welcome to see the updates on the 21st floor. The brand new hallway carpet is scheduled to arrive within the next 2 months, which will put a beautiful final touch to our new interior color scheme. In 2020 we will begin our apartment home upgrades that will include brand new appliances. Please feel free to contact me if you have any questions about the new updates to Windsor on the Lake. Sincerely, Lindy Cobb - Property Manager, Windsor South Lamar

 Verified Resident 487945vrp 2017 - 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
11/15/2019
Although I love living in WOL and the staff is great, there are a few issues that I feel need to be addressed. 1) The smaller of the two elevators is a liability risk since the doors close prematurely. 2) It seems to me that the… See More
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Windsor on the Lake Manager

05/25/2018

Thank you very much for your review of Windsor on the Lake. We are delighted to hear that you are enjoying the condominium construction and energy efficient features of the building. After 22 years of living in your house, we are happy to take care of all of your maintenance needs so that you have plenty of free time to get to know all of your wonderful new neighbors.

 Verified Resident 710068vrp 2013 - 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
10/25/2019
Love my apartment ans view but the actual building and its amenities fall far behind those of similar communities around town. Furthermore, Im confused by recent changes to amenities (e.g., ugly ikea looking umbrellas and pillows added to pool at the end of summer?! Not to… See More
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Windsor on the Lake Manager

11/04/2019

Thank you for expressing your concerns about the community as we are value feedback so we can make improvements. I hope that you will allow me the opportunity to discuss this with you. Is there a good time we could meet or speak over the phone today? Sincerely, Lindy Cobb, Property Manager Windsor on the Lake

 Verified Resident 704274vrp 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
10/08/2019
naaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa See More
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Resident 2016 - 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
09/10/2019
I've lived at Windsor on the Lake for three years and will update this review as necessary. Overall I've been fairly happy with this building despite some of the negative issues I report below, though less so over time. The primary reason why I am only… See More
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Windsor on the Lake Manager

09/10/2019

Dear Resident, Thank you for taking the time to update your review and provide your candid feedback. It is great to hear that you enjoy many aspects of living at our community such as our location, maintenance team service and the cleanliness of the building. Our goal is to provide our residents with an exceptional living experience and we are disappointed to hear that we have not exceeded your expectations in some areas. I appreciate that you gave us the opportunity to speak with you regarding the noise disturbance in your home. We will continue our efforts improve this situation and look forward to your continued residency with us at Windsor on the Lake. Please feel free to contact me directly at 512-476-1810 or via email at [email protected] at your convenience. I welcome the opportunity to speak with you personally. Lindy Cobb; Property Manager

 Verified Resident 691621vrp 2018 - 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
09/08/2019
Great apartment complex, extremely convenient to my work place and surrounded by entertainment venues. Been living at Windsor on the lake for over a year and have not had a negative experience. Love the proximity to town lake and take advantage of the trail on a… See More
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 Verified Resident 643451vrp 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
08/31/2019
Windsor has amazing views from all angles. easy access to restaurant, entertainment, quite walks by the lake. Not to mention the famous bat migration you can see from your window or balcony. Canoeing and rowing facilities are near the Windsor on the lake location for extra… See More
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Windsor on the Lake Manager

06/03/2019

Thank you for your five star review and praise of our team! We are proud of our community and are so glad you love your home. Your comments will be shared with the entire team as they will appreciate your kind words. Amber Rees, Property Manager

 Verified Resident 687136vrp 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
08/29/2019
Concrete walls (it's quiethave never heard neighbors), excellent location across the street from the lake and trails, right downtown, restaurants/coffee within walking distance, great amenities, wonderful/friendly/helpful office staff, safe. I love it. So far everything has been great! See More
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 Verified Resident 446983vrp 2015 - 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
08/25/2019
It is very possible that I might repeat myself, but I think Windsor is the best kept secret of modern living in downtown Austin! The lake view, the proximity to downtown, to south Austin, and to the airport, the quietness (at odds with the rest of… See More
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Windsor on the Lake Manager

01/31/2018

Thank you for your review! Our team strives to provide five-star service to our residents, and it is truly rewarding to hear you have had a positive experience at Windsor on the Lake. We agree that the convenience of the Rainey neighborhood and the Austin Hike and Bike Trail just steps away makes living here an exceptional value for our residents. Please feel free to reach out to me at [email protected] or (512) 476-1810 if you have any needs in the future. -Brooke Schumacher, Property Manager

 Verified Resident 677108vrp 2018 - 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
08/11/2019
Great place to live and great location. Beautiful views and lake access. Quiet and safe. Walking distance to coffee shops, restaurants, bars and grocery store. Pet friendly and management is very professional and reactionary to any needs. See More
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Windsor on the Lake Manager

08/19/2019

Dear Resident, Thank you for your five-star review of Windsor On The Lake! We are happy to know that you enjoy our prime location on Rainey Street, professional management, and pet friendly community. We pride ourselves in providing a total commitment to better living and strive to provide excellent service. We sincerely appreciate you for taking the time to write your review and hope to see you at our next resident event.

 Verified Resident 470044vrp 2017 - 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
07/09/2019
The location is unbeatable, staff is wonderful, and the overall experience has been great. I wish we had better appliances, and a larger gym, the lobby could definitely be improved into a larger more welcoming area. See More
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Windsor on the Lake Manager

03/30/2018

Thank you for taking the time to review Windsor on the Lake. We agree that our views and location are amazing and our team appreciates your kind words and ratings regarding the staff. I would love the opportunity to earn the extra point for your overall rating. Please reach out to me at (512) 476-1810 or [email protected] and let me know of any suggestions that you have to improve our community. -Brooke Schumacher, Property Manager

 Verified Resident 657161vrp 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
06/26/2019
I've had an all around positive experience with Windsor on the Lake so far. The staff is incredibly helpful and friendly. The property is in a great location in terms of proximity to downtown, East Austin, South Austin - and being right on the Greenbelt is… See More
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Windsor on the Lake Manager

06/26/2019

Thank you for your review of Windsor on the Lake! I am happy to know that you enjoy our prime location, professional management, and convenient amenities. We pride ourselves in providing a total commitment to better living and strive to provide excellent service. I sincerely appreciate you taking the time to write your review. Please feel free to reach out to me if there is anything we can do to continue to improve your living experience with us and earn the 5th star. Amber Rees, Property Manager

Resident 2018 - 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
05/30/2019
I've lived in 5 apartments downtown Austin now and can definitely say this is the best experience. While some may be newer/fancier, the staff at Windsor on the Lake really make it the best place to live downtown. From the extremely helpful ladies in the front… See More
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Windsor on the Lake Manager

06/03/2019

Thank you so much for the 5-Star review and feedback regarding your interaction with our Team. We are fortunate to have Mari, Don, Zach, Valentin, Maria, and Teresa as they truly enjoy providing exceptional service to our residents. It has been such a pleasure working with you and we are delighted that you chose Windsor on the Lake to call home! Amber Rees, Property Manager

 Verified Resident 640174vrp 1995 - 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
05/14/2019
xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx See More
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Windsor on the Lake Manager

06/03/2019

Thank you for your review. Please feel free to contact me at [email protected] or 512.476.1810 if there is anything we can do to earn more stars. Amber Rees, Property Manager

 Verified Resident 626475vrp 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
04/12/2019
My one big issue with this apartment is the shockingly low water pressure. It's the worst I've ever experienced. (Just padding the text because they require 200 characters to submit the review. blah blah blah) See More
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Windsor on the Lake Manager

05/03/2019

Dear Resident, Thank you for your feedback. This information is helpful as we are constantly evaluating ways to improve our community and provide the best possible living experience for all of our residents. I would love the opportunity to speak with you to discuss your personal experience. Please feel free to call me at (512) 476-1810 or email me at [email protected] -Brooke Schumacher, Property Manager

 Verified Resident 420741vrp 2017 - 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
03/14/2019
Windsor on the Lake is the greatest place in Austin to live. I simply love living here! There is such a family-like atmosphere about living here. Everyone is so friendly. The location is simply beautiful. I cannot think of a thing I would change about living… See More
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Windsor on the Lake Manager

11/21/2017

Our team appreciates the perfect rating. We agree that our residents are the friendliest in Austin and that we are fortunate to call you our neighbors. -Brooke Schumacher, Property Manager

 Verified Resident 561012vrp 2017 - 2018
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
02/06/2019
I unfortunately have to move this month due to the increase of rent, but I want to acknowledge how much I loved living here. I have never experienced such a warm and welcoming staff. The maintenance team is top notch and always responds within hours. I… See More
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Windsor on the Lake Manager

10/31/2018

Thank you for your 5-star review of our community. I am happy to hear that you are enjoying many aspects of your home, including the upkeep of the common areas. We agree that we have some of the best Service Team members that take pride in making our community shine! Please plan to join us our upcoming Resident Thanksgiving Dinner at Terry Black's in a couple of weeks. - Brooke Schumacher, Property Manager

 Verified Resident 598363vrp 2016 - 2018
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
01/30/2019
Fantastic community for so many reasons...The quality of the apartment and facilities itself is above and beyond. The people at Windsor are top notch - I've lived at a Windsor in Houston and Austin and I never cease to be amazed at how well they take… See More
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Windsor on the Lake Manager

01/31/2019

Thank you for your 5-star review of Windsor on the Lake. We are happy that you were able to take advantage of our Windsor Communities "Stay with Us Program" to make your transition to Austin so seamless and we look forward to having you as a part of the Windsor family for many more years. Please join us tonight at Parlor & Yard for our Love Cures All kickoff party benefitting Young Texans Against Cancer. Throughout the month of February you are able to make a donation for raffle tickets for this great cause and one lucky winner from each Austin community will win free April rent. It could be you! -Brooke Schumacher, Property Manager

 Verified Resident 430421vrp 2017 - 2018
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
11/29/2018
mmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmm See More
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Windsor on the Lake Manager

12/12/2017

Thank you for your review of Windsor on the Lake. We are pleased to hear that you enjoy the atmosphere in the building and the convenient lifestyle our Rainey Street location has to offer. We agree that the complimentary Starbucks in our clubroom is a great way to start the day! Our goal is to provide you with the best possible living experience and your feedback is very important to us. You are welcome to contact us at (512) 476-1810 if there is anything that you wish to discuss. - Brooke Schumacher, Property Manager

 Verified Resident 569555vrp 2016 - 2018
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
11/11/2018
We have really enjoyed our time here at the Windsor. Easy access to the trail on Lady Bird Lake, great restaurants, and the Rainey Street entertainment district. And fabulous, unobstructed views of the river and downtown ... what's not to love?! See More
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Windsor on the Lake Manager

11/20/2018

Thank you for your 5-Star rating of Windsor on the Lake. We also love the convenience of being located in the Rainey Street District with so many amazing nightclubs and and restaurants. One of my local favorites, Banger's Sausage House & Beer Garden, just opened their expansion building adding an additional 15,000 sq. ft. on November 9th. Now our neighborhood "Sunday Funday" brunch gang can enjoy their upgraded 207 total beer taps as well as amazing specialty sausages. Brooke Schumacher Property Manager Windsor on the Lake

 Verified Resident 562982vrp 2018
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
10/27/2018
Everyone that we have encountered here, including other tenants, have all been very friendly and helpful. We would definitely recommend this as a place for apartment living! The street is quite, with friendly noise as you would expect to have living in this type of neighborhood.… See More
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Windsor on the Lake Manager

10/31/2018

We are so glad you enjoy your home at Windsor on the Lake. Thank you for taking the time to give us a such a great review! Our community has the perfect location that provides a true neighborhood atmosphere while offering exceptional convenience to our residents. I would love the opportunity to earn the extra point for your overall rating. Please reach out to me at (512) 476-1810 or [email protected] to discuss any suggestions that you have to improve our community. -Brooke Schumacher, Property Manager

 Verified Resident 559916vrp 2018
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
10/21/2018
I have lived and owned many properties in my life, I have used and experienced many property management companies as well at all of these other places. The front office at Windsor on the Lake (Brooke and Mari) make this place great. The building and location… See More
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Windsor on the Lake Manager

10/31/2018

Thank you so much for your wonderful feedback regarding your experience at Windsor on the Lake. Our walkability to the Rainey neighborhood bars and incredible restaurants make our location one of the best in the Downtown Austin Area. Earlier this month our neighbor Emmer & Rye was named #1 on the Austin American-Statesman's top 50 restaurants in the city. Please feel free to contact me at [email protected] or (512) 476-1810 if I can do anything to add to your positive experience. - Brooke Schumacher, Property Manager

 Updated Review
Rating Breakdown
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Office Staff
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Features & Amenities

General

  • Community Center
  • Controlled Access
  • Pool

Pets

  • Dogs Allowed
  • Cats Allowed

Leasing:

B
Windsor Communities
VIEW 110 COMMUNITIES

Our boutique 31-story high-rise apartment building boasts dynamic views of the Texas State Capitol, Lady Bird Lake, and the Texas Hill Country. With close access to walking/jogging trails, as well as kayak and stand-up paddle board shops nearby, our community is the perfect locale for those who enjoy an active lifestyle. Nestled in the charming Rainey Street District, just steps away from an array of restaurants and bars.You will experience a prestigious lifestyle through our incredible community amenities. Relax and unwind in our resort-style pool with tanning deck, or stay fit in our 24-hour fitness center featuring strength and cardio equipment with towel service. For your convenience, we offer gated entry, a direct access parking garage, and private garages available to lease. Our Business Center, Cyber Cafe, and community Wi-Fi hotspots provide an enticing alternative to working from home and you can remain productive and connected.

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Frequently Asked

What are noise levels like at Windsor on the Lake?
The community is rated 3/5 stars, which is considered having moderate noise levels on average.

How satisfied are residents with the upkeep and overall appearance of the grounds at Windsor on the Lake?
The community is rated 3.9/5 stars, signifying much satisfaction on average.

How safe is Windsor on the Lake?
The community is rated 3.4/5 stars, which is considered being very safe on average.

How satisfied are residents with the neighborhood
The community is rated 4.3/5 stars, signifying extreme satisfaction on average.

How effective was the maintenance team when resolving your problem?
The community is rated 4/5 stars, which is considered being very effective on average.

How often does management engage with reviews?
Managers have responded to 41.5% of their community reviews in the past year.

How quickly does management engage with reviews?
Managers have replied within 138.14 days to their community reviews in the past year.

Who manages Windsor on the Lake?
Windsor Property Management Co.

What is the pet policy at Windsor on the Lake?
No pet policy available

What is the move-in special?
Up to 6 Weeks Free on Select Homes! Tour our community your way โ€“ in-person, virtually guided, or on your own. Contact us today!

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Windsor on the Lake is an apartment in Austin in zip code 78701. Nearby cities include Del Valle, Pflugerville, Bee Cave, Cedar Park, and Round Rock. 78664, 78703, 78705, 78702, and 78722 are nearby zip codes.

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