The Preserve at Old Dowlen

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The Preserve at Old Dowlen

5350 Old Dowlen Road, Beaumont, TX 77706
(215 Reviews)
$999 - $1,664/mo

Floor Plans & Pricing

1 Bedroom

Onyx

1 Bed, 1 Bath | 770 sq. ft.

$1,055

1 Available Unit

See Floor Plan Details

Jade

1 Bed, 1 Bath | 668 sq. ft.

$999

See Floor Plan Details

Pearl

1 Bed, 1 Bath | 783 sq. ft.

$1,087

See Floor Plan Details

Ruby

1 Bed, 1 Bath | 824 sq. ft.

$1,132

See Floor Plan Details

2 Bedrooms

Opal

2 Beds, 2 Baths | 1,076 sq. ft.

$1,345

1 Available Unit

See Floor Plan Details

Diamond

2 Beds, 2 Baths | 1,112 sq. ft.

$1,369

1 Available Unit

See Floor Plan Details

Sapphire

2 Beds, 2 Baths | 1,262 sq. ft.

$1,395

1 Available Unit

See Floor Plan Details

Topaz

2 Beds, 1 Bath | 955 sq. ft.

$1,288

See Floor Plan Details

3 Bedrooms

Amethyst

3 Beds, 2 Baths | 1,348 sq. ft.

$1,664

1 Available Unit

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

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Renter Ratings

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Review Ratings

Noise

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Grounds

0.0

Safety

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Office Staff

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Maintenance

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Neighborhood

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Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

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Number of reviews in the past 365 days

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Manager’s Review Engagement

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Percentage of reviews responded to

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Manager’s Review Reply Time

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Average time to respond to reviews

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The Preserve at Old Dowlen Reviews

(210)

4.2 rating

See Details

215 total reviews

(

Verified

)

Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Review Author Icon

Resident 756730

Verified Resident 2018 - 2020

4/1/2020

It is nice place to live it is quite and landscapes are kept good all the staff are nice but the dog park is not good as use to be also rent rate are pretty high we might have second though for renew the lease… See More>
    Manager

    4/3/2020

    The Preserve at Old Dowlen
    We really appreciate your feedback! We are currently working through the dog park situation, we do understand how important this is to our residents. We added a temporary solution until the ground could dry out and we can implement a permanent solution. Thank you so much again for your feedback! We hope you have a great day!
    Review Author Icon

    Resident 755666

    Verified Resident 2019 - 2020

    3/27/2020

    This is a great apartment community, staff is always very helpful and responsive to our needs. Anytime we have had an issue the maintenance team had come out right away to fix it! We also feel very safe here!

      Manager

      3/30/2020

      The Preserve at Old Dowlen
      Hi Verified Resident 755666, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
      Review Author Icon

      Resident 753550

      Verified Resident 2019 - 2020

      4/21/2020

      Excellent staff, facility and overall location to shopping, entertainment and restaurants. The grounds are well maintained, and the facilities are children friendly. Only negative from my perspective is not having designated parking per apartment unit.

        Manager

        3/20/2020

        The Preserve at Old Dowlen
        Verified Resident 753550, thank you for sharing your positive experience! We stive to make preserve a place all our residents enjoy coming home to! Please let us know if there is anything we can do in the future to improve your experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!
        Review Author Icon

        Resident 752769

        Verified Resident 2019 - 2020

        3/17/2020

        Love the community! Every one is nice and friendly. Love the manger! She ensures the property is ran in a very respectful manner. The doggy park is nicer this year. I love the scenery! The best part is the pool and outside fire place!

          Manager

          3/18/2020

          The Preserve at Old Dowlen
          Verified Resident 752769, thank you for your kind words and this wonderful review! We truly value our resident feedback and appreciate the time you took out of your day to give it. Have a great day,
          Review Author Icon

          Resident 750781

          Verified Resident 2020

          3/9/2020

          One receptionist needs changed but all in all great place. Maintenance is awesome here if anything is wrong. It is a relaxing community without a lot of noise. All aspects of the community are very well maintained from grounds and cleanliness, to… See More>
            Manager

            3/17/2020

            The Preserve at Old Dowlen
            Thank you again for taking the time to let us know how we did. I really like to talk to you about any concerns you may have with our staff! Please call the office or email me at your earliest convenience at 409.892.0555 or tracyr@venterraliving.com We hope you have a great day!
            Review Author Icon

            Resident 749771

            Verified Resident 2020

            3/5/2020

            We love the courteous and responsive office and maintenance staff who have made living here a positive experience. We appreciate that the apartments are quiet, family-friendly and are close to amenities in town.

              Manager

              3/7/2020

              The Preserve at Old Dowlen
              Verified Resident 749771, we are so happy to read such a great review about The Preserve at Old Dowlen Apartments! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
              Review Author Icon

              Resident 745809

              Verified Resident 2019 - 2020

              2/19/2020

              Gracious living - well maintained grounds and apartments. Superb customer service. Apartments are well sized and have many amenities. The community has several amenities to include a pool, fitness center, business center, etc. The community is gated and provides a sense… See More>
                Manager

                2/20/2020

                The Preserve at Old Dowlen
                Verified Resident 745809, we are so happy to read such a great review about The Preserve at Old Dowlen Apartments! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Have a great day!
                Review Author Icon

                Resident 734402

                Verified Resident 2019

                1/8/2020

                I have never experienced issues, everything is perfect. The management take care of everything, and the neighbors are very pleasant. In summer the atmosphere around the swimming pool is exceptional, the location is also very central for social activities and shopping.

                  Manager

                  1/10/2020

                  The Preserve at Old Dowlen
                  Verified Resident 734402, we are so happy to read such a great review about The Preserve at Old Dowlen Apartments! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Thank you, and have a great day!
                  Review Author Icon

                  Resident 734110

                  Verified Resident 2019

                  1/7/2020

                  I arrived here june,I was able to travel and be a tourist. Everything changed thanksgiving week. My.refrigerator wasn't function normally, I wanted to swap out mine for another,loads of empty apts. Should be easy.I was refused. I started having health problems, headaches, hearing, eyes… See More>
                    Manager

                    1/9/2020

                    The Preserve at Old Dowlen
                    We appreciate all reviews and appreciate you giving us the chance to improve by providing us with this feedback. Thanks for bringing this matter to our attention. We would like to get more details about this; please reach out to us at your earliest convenience at (409) 892-0555. Thank you, and have a great day.
                    Review Author Icon

                    Resident 730812

                    Verified Resident 2019

                    12/24/2019

                    Great place to live. Very friendly staff that go above and beyond! Feel very safe here as well! There are adorable community events that they put on through the year as well. Will definitely recommend this place to anyone looking for an apartment.

                      Manager

                      12/26/2019

                      The Preserve at Old Dowlen
                      Verified Resident 730812, thanks for your praise and kind comments about our team. We are so glad to hear that you love living here at Preserve at Old Dowlen! We strive daily to make sure our residents get world-class customer service! Please let us know if there is anything else we can do to ensure you love your home! Thank you, and have a fantastic day!
                      Review Author Icon

                      Resident 717070

                      Verified Resident 2019

                      11/13/2019

                      It has a perfect playground to play with my children and the community big enough to walk, the pool is perfect for children and adults, the resident makes you feel comfortable, they are very friendly, the same people who work here, the gym has … See More>
                        Manager

                        11/14/2019

                        The Preserve at Old Dowlen
                        Verified Resident 717070, thank you for your kind review; we are happy to pass along your comments to the team here at The Preserve at Old Dowlen Apartments! If you have any further questions, please give us a call. We're always happy to help!
                        Review Author Icon

                        Resident 710581

                        Verified Resident 2013 - 2019

                        10/27/2019

                        I have been living here for more than 6 years and I it is a great place to live for the good locations and the ammenities it has. But there are a lot if things to take care about it, specially the conditions of the… See More>
                          Manager

                          10/28/2019

                          The Preserve at Old Dowlen
                          Thank you for taking the time to leave us this review and thank you for your recommendation! I would like to speak with you about some of your concerns regarding the condition of the apartments that you mentioned. Please feel free to reach out to us at thepreserve@venterraliving.com. Have a great day! Thank you again!
                          Review Author Icon

                          Resident 706348

                          Verified Resident 2017 - 2019

                          10/14/2019

                          Price seems to only go up for people who stay. You can get a better rate by applying as a new resident vs renewing your lease. The WiFi in the office for residents is not reliable. Maintenance team is great. Very responsive and polite. The… See More>
                            Manager

                            10/16/2019

                            The Preserve at Old Dowlen
                            We appreciate all reviews and appreciate you giving us the chance to improve by providing us with this feedback. Our resident WiFi in the clubhouse was recently down but is back up and working thanks to a technician from Spectrum coming out last week! I would like to speak with you regarding your concerns. If you don't mind, please contact us at 409-892-0555 or email us at thepreserve@venterraliving.com. We would love the chance to be able to change your recommendation of our community! We hope you have a great day and again, thank you for the review!
                            Review Author Icon

                            Resident 704303

                            Verified Resident 2019

                            10/8/2019

                            The community provides fun resident event nights (Tuesdays or Thursdays 5-7). The staff is very friendly. Rent is on the high end (~$1,050 for a 1 bedroom) Also, be prepared to spend an extra $30/month on their required valet trash program. If you want to… See More>
                              Manager

                              10/9/2019

                              The Preserve at Old Dowlen
                              We would love to talk with you about some of your concerns. This is the first we are hearing about racing in the back parking lot area, we would definitely like to address this issue and any others that you have. Please come by or call the office at your earliest convenience.
                              Review Author Icon

                              Resident 702491

                              Verified Resident 2018 - 2019

                              10/3/2019

                              Our only issue is maintenance issues with our apartment getting water every time it rains. Every single time it has happened, the maintenance team would bring a dehumidifier and paint over the wall damage. They never brought in a moisture reader, checked for mold, or… See More>
                                Manager

                                10/5/2019

                                The Preserve at Old Dowlen
                                Dear Resident, We are sorry to hear you are frustrated, and we do take each concern seriously. During any call for water damage, we do adhere to strict protocols to ensure both the safety and comfort of our residents. Water damage due to storms is unusual, and not something that can usually be predicted, and could come from different entry points each time. The severity of damage with the most recent previous storm was not something that anyone expected and was not like any other tropical storm in recent memory. We understand the frustrations that can come from being out of your home and wish that there was a way that we could speed up the process. When it comes to a large job, we do want to make sure that the repairs are up to the standards expected, and at times must hire outside sources to offer the best repair. As anyone in this area is aware, we were not the only area that received flooding damage, so the professionals that are working on the renovations are in high demand and this creates longer wait times for the work to actually get completed. While the situation is not ideal, we can ensure that we are doing the best with the available resources. The comfort and peace of mind for our residents is of the highest priority to all at Preserve at Old Dowlen. We have attempted to offer arrangements in addition to the coverage that insurance would provide in order to satisfy your unique concerns, and would be happy to discuss anything additional that we could offer to make you more comfortable during this unfortunate time after a natural disaster. If you can think of anything that we could do differently or better, please let us know by stopping by the office and we would be happy to hear your thoughts.
                                Review Author Icon

                                Resident 702004

                                Verified Resident 2019

                                10/2/2019

                                My experience at this Venterra community has been relatively good throughout my stay over the last few months. I would recommend this apartment community to a friend or colleague if they were hunting for an apartment community

                                  Manager

                                  10/2/2019

                                  The Preserve at Old Dowlen
                                  Verified Resident 702004, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
                                  Review Author Icon

                                  Resident 697749

                                  Verified Resident 2019

                                  9/21/2019

                                  Compared to other apartments in the area. I like to think we live in one of the best. My only wish is that the quality of the cabinets was a bit better. You can see where scratches have been colored in with stain markers, the… See More>
                                    Manager

                                    9/21/2019

                                    The Preserve at Old Dowlen
                                    Thank you for taking the time to let us know how we did. If you have any further questions, please give us a call. We're always happy to help! We hope you have a great day!
                                    Review Author Icon

                                    Resident 694811

                                    Verified Resident 2019

                                    9/14/2019

                                    The only issue and biggest con is many people not paying for living expenses come to be in the Pool i have seen kids crawl over the fence just to get in they could do that our apartments as well its scary

                                      Manager

                                      9/14/2019

                                      The Preserve at Old Dowlen
                                      Hi Verified Resident 694811, we appreciate your honest feedback, as we are always looking for ways to improve. If you ever see this type of behavior, please reach out to our courtesy officer by calling 409-892-0555 and selecting the option for a courtesy page-out. Please feel free to reach out to the office at 409-892-0555 or email thepreserve@venterraliving.com for any questions or concerns. We hope you have a great rest of your weekend. Thank you again for your review.
                                      Review Author Icon

                                      Resident 685530

                                      Verified Resident 2019

                                      8/26/2019

                                      Main gate does always close, often being repaired, which reduces the security of these apartments, maintenance team for the apartments are very quick and good. Receptionists are very pleasant as is the back room team. Pool can get a little crowded on perfect days… See More>
                                        Manager

                                        8/26/2019

                                        The Preserve at Old Dowlen
                                        Verified Resident 685530, thank you for your kind review; we are happy to pass along your comments to the team here at The Preserve at Old Dowlen Apartments! If you have any further questions, please give us a call. We're always happy to help!
                                        Review Author Icon

                                        Resident 684202

                                        Verified Resident 2019

                                        8/22/2019

                                        Great experience so far. Wonderful environment with nearby amenities as well. Responses to requests have been prompt always. Amenities within the apartment is good and well maintained as well. Definitely a good place to consider for leasing an apartment in Beaumont.

                                          Manager

                                          8/22/2019

                                          The Preserve at Old Dowlen
                                          Verified Resident 684202, thank you for the high star rating! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at The Preserve at Old Dowlen Apartments! Thank you so much again for your feedback! We hope you have a great day!
                                          Review Author Icon

                                          Resident 670553

                                          Verified Resident 2018 - 2019

                                          7/29/2019

                                          The construction of the floor / ceiling separation is not in line with other complexes I have lived in before. The upstairs neighbors drop a pencil I am able to hear it. The community overall it a great place and I would recommend… See More>
                                            Manager

                                            7/31/2019

                                            The Preserve at Old Dowlen
                                            Verified Resident 670553, thank you for the high star rating and your comments about The Preserve at Old Dowlen. Please let us know if you have any questions! Thank you again! Have a fantastic day! -Team Preserve
                                            Review Author Icon

                                            Resident 661372

                                            Verified Resident 2019

                                            7/7/2019

                                            Office staff is great, apartments are great, safe, decently quiet, great gym, love the patio, love the look, great pool for kids/great for adults, 98% of the time the pool looks great.There have been a few days here and there where the pool could be… See More>
                                              Manager

                                              7/10/2019

                                              The Preserve at Old Dowlen
                                              Verified Resident 661372, thank you for the high star rating! We really appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.
                                              Review Author Icon

                                              Resident 658333

                                              Verified Resident 2019

                                              6/29/2019

                                              This was my first time renting and you had to complete a list of this wrong and it had to be turned in on a timely manner and i just didnt get to put some of the things that was wrong with the apt which… See More>
                                                Manager

                                                6/30/2019

                                                The Preserve at Old Dowlen
                                                Thank you so much for taking the time to leave us this review. Thank you so much for this high star rating! I would like to get a little more information from you regarding any concerns you have with the walkthrough if that's okay! Please feel free to give us a call at 409-892-0555 or e-mail us at thepreserve@venterraliving.com. Thank you so much again for your feedback! We hope you have a great day!
                                                Review Author Icon

                                                Resident 658000

                                                Verified Resident 2019

                                                6/28/2019

                                                We love this Preserve! Great staff, great location, beautiful complex, very pet friendly and welcoming! We love the pool area, and have made several great friends in just a little over a month. The unit itself is nice, and homey, but also spacious. We enjoy… See More>
                                                  Manager

                                                  6/28/2019

                                                  The Preserve at Old Dowlen
                                                  Verified Resident 658000, your wonderful feedback and rating mean a lot to us. We sincerely thank you for the positive review, and look forward to seeing you again soon!
                                                  Review Author Icon

                                                  Resident 657574

                                                  Verified Resident 2018 - 2019

                                                  6/27/2019

                                                  Overall we enjoying living here very much. Residents and staff are friendly. Well kept and pretty area. A few issues with everyone seeming to know the gate code but I think thats just the times we live in.

                                                    Manager

                                                    6/28/2019

                                                    The Preserve at Old Dowlen
                                                    Verified Resident 657574, we are so happy to read such a great review about The Preserve at Old Dowlen Apartments! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

                                                    Features & Amenities

                                                    Parking
                                                    • Garage
                                                    Pets
                                                    • Dogs Allowed
                                                    • Cats Allowed
                                                    Other
                                                    • Business Center
                                                    • Clubhouse
                                                    • Coffee Bar
                                                    • Convenient to Beaumont Transit System and I-69
                                                    • Convenient to Parkdale Mall
                                                    • Fitness Center
                                                    • On-Site Management
                                                    • Online Payments Accepted
                                                    • Package Receiving Service
                                                    • Pet Friendly Community with Bark Park
                                                    • Playground
                                                    • Pool
                                                    • Poolside Grilling Area with Swim-up Sundeck
                                                    • Spa
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                                                    Leasing

                                                    Welcome to The Preserve at Old Dowlen, a luxury apartment community boasting a resort-style living in Beaumont, Texas. Within our vibrant community, a great host of amenities you will love and first-class spaces await to get discovered, along with the convenience of our location close to all the excitement of Beaumont living. Pick from our finest selection of one, two, and three-bedroom floor plans, each coming complete with must-have apartment and community amenities, such as a fully-equipped kitchen, breakfast bar, built-in shelving, sparkling swimming pool, fitness center, dog park, and much more. Experience the height of elegant living at The Preserve at Old Dowlen.
                                                    Show Less

                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Friday: 09:00 AM - 06:00 PM
                                                    • Saturday: 10:00 AM - 05:00 PM
                                                    This community is managed by

                                                    First Communities Management

                                                    B-
                                                    B-
                                                    Communities
                                                    204

                                                    Questions & Answers (1)

                                                    Anonymous
                                                    Asked on: 03/19/2018
                                                    Q: Can you hear your neighbors?
                                                    Manager

                                                    05/18/2018

                                                    The Preserve at Old Dowlen
                                                    A: Hi! You may hear normal apartment sounds so some noise is normal. Our quiet hours are from 10:00 P.M.-10:00 A.M. so if you hear any excessive noise during those hours, please let us know!
                                                    aflowers1121
                                                    Answered on: 05/18/2018
                                                    A: Hi! You may hear normal apartment sounds so some noise is normal. Our quiet hours are from 10:00 P.M.-10:00 A.M. so if you hear any excessive noise during those hours, please let us know!

                                                    Frequently Asked

                                                    First Communities Management
                                                    Dogs Allowed
                                                    Cats Allowed
                                                    1 Bed, 1 Bath
                                                    2 Beds, 1 Bath
                                                    2 Beds, 2 Baths
                                                    3 Beds, 2 Baths

                                                    Contact Property

                                                    The Preserve at Old Dowlen

                                                    June 2024

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                                                    The Preserve at Old Dowlen is a 668 - 1,348 sq. ft. apartment in Beaumont in zip code 77706. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $999 - $1,664. Nearby cities include Vidor, Lumberton, Nederland, Port Neches, and Sour Lake.

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