MAA Shoal Creek
#3,176 #5 #452

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MAA Shoal Creek

2500 Central Park Boulevard, Bedford, TX 76022
(733 Reviews)
$1,273 - $4,828/mo

Move-In Specials

Flash Sale! No rent until July! Certain exclusions may apply.

MAA Shoal Creek Reviews

(618)

3.7 rating

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733 total reviews

(

Verified

)

Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Resident 1258364

Verified Resident 2022 - 2024

6/24/2024

It's been good for the most part. But a lot of bad people are starting to move in. I see cars speeding through the property. The breeze ways are dirty. The gate doesn't always stay closed. The costs over the top of the rent are high.

    Review Author Icon

    Resident 1257900

    Verified Resident 2023 - 2024

    6/21/2024

    I'm disappointed in the cleanliness of the grounds, litter throughout the complex. The kid keep spreading in rocks all over the walkway. The are no means of deposing of large items. The tone of management emails are not friendly, often treating even though they are reminders of the rules.

      Manager

      6/22/2024

      MAA Shoal Creek
      Hello, we appreciate all reviews, and appreciate you giving us the chance to improve by providing us with this feedback. We would like the opportunity to connect with you so we can make your experience more positive. Please contact us at ResidentCare@maac.com and allow 48 business hours for a response - we look forward to hearing from you.
      Review Author Icon

      Resident 705106

      Verified Resident 2020 - 2024

      6/12/2024

      It's been a very mediocre experience. Parking is terrible. There aren't even enough covered spots if I want to pay for one. Everything else is a good as can be. Except for the rent going up every year is pretty rough.

        Manager

        6/14/2024

        MAA Shoal Creek
        Hi, we're disappointed to hear of the negative experience you had at our location. If you'd be willing to provide more feedback, please reach out to us at ResidentCare@maac.com so we can assist you further. We take your time seriously, please allow us 48 business hours to respond. Thank you.
        Review Author Icon

        Resident 1252800

        Verified Resident 2016 - 2024

        5/22/2024

        Overall, it has been a good apartment community. They are responsive to service requests. They seem to have a lot of community events. They have been very proactive in keeping us as tenants. The office staff has been very friendly and helpful.

          Manager

          5/25/2024

          MAA Shoal Creek
          Hi, thank you for your kind review; we are happy to pass along your comments to the team here at MAA Shoal Creek! Please let us know if there is anything else we can do for you; we are more than happy to help!
          Review Author Icon

          Resident 1251201

          Verified Resident 2023 - 2024

          5/14/2024

          My experience at MAA Shoal Creek apartments has been good overall. Management has remained thorough and helpful, the community is, and has been, peaceful and enjoyable, and any needed maintenance hasn't been an issue.

            Manager

            5/16/2024

            MAA Shoal Creek
            Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
            Review Author Icon

            Resident 1238462

            Verified Resident 2023 - 2024

            3/26/2024

            It's been over all a good experience. But when I came to the office with a complaint I had to email them and they still have not gotten back to me about the obvious health concern of my upstairs neighbors dog pee coming down to my patio. I've been splashed with pee and my cat has almost been peed on.

              Manager

              3/27/2024

              MAA Shoal Creek
              Thanks for bringing this matter to our attention. We would like to get more details about this; please reach out to us at your earliest convenience at ResidentCare@maac.com and allow us 48 business hours for a response.

              Updated Review

              Review Author Icon

              Resident 1054036

              Verified Resident 2022 - 2024

              3/9/2024

              The apartments are nicely laid out, and the general amenities are always clean & in good repair. The staff is nice, but really only provides "lip service." Concerns/complaints are heard, but rarely true resolution occurs. And at least one gate is frequently not working.

                Manager

                3/11/2024

                MAA Shoal Creek
                Hi, we regret to hear that you are displeased with your recent experience with us. Your feedback helps us improve, so thank you for taking the time to let us know how we did. If you are willing, please reach out to us at ResidentCare@maac.com and allow us 48 business hours to respond so we can discuss your experience further.
                Review Author Icon

                Resident 1231341

                Verified Resident 2021 - 2024

                3/3/2024

                Generally an ok place. Nice looking.. has a gym. Has pools, though you are limited to how many people you can bring.. can't bring my fianc? and her kids for instance.. that's over the limit. The grounds in general are nice.. the golf karts driving everywhere all the time including the walking trails is very disruptive. Their parking and garbage situation is not good. Limited parking.. if you don't have a paid space or get home early, you'll be parking far from where you live most likely. Their answer to that is saying you can have a guest over more than 3 times a month.. so yes your girlfriend.. boyfriend.. fianc? whatever can only spend the night 3 times a month or you have to go pick them up and drop them off or they have to park outside of the complex.. kudos for trying to fix the issue but that isn't a fix. The garbage situation is weird? there are two sides to the complex.. one side has like 5-6 garbage sites which is adequate.. the other side has one garbage site, and is always overflowing all over into the parking area. You… See More>
                  Manager

                  3/6/2024

                  MAA Shoal Creek
                  Hi, we regret to hear that your experience with us was not a more positive one. We would like to work towards a resolution and take your time seriously, so if you are willing, please reach out to our customer care line at ResidentCare@maac.com. We will respond to your inquiry within 48 business hours. Thank you.
                  Review Author Icon

                  Resident 1228779

                  Verified Resident 2022 - 2024

                  2/22/2024

                  When I submit maintenance requests it is within 24 hours I get a response and/or corrected. Office staff is friendly. Easy way of paying rent. Gate sometimes is broken and days for it to be fixed. A lot of people piggybacking through. The only perk I wish complex had was a run area for dogs. That way they have an area to run around. Close to highway/hospital but I rarely hear car/sirens going off.

                    Manager

                    2/24/2024

                    MAA Shoal Creek
                    Hello, we appreciate you taking the time to leave us this feedback. We would like to work towards a resolution and take your time seriously, so if you are willing, please reach out to our customer care line at ResidentCare@maac.com. We will respond to your inquiry within 48 business hours. Thank you.

                    Updated Review

                    Review Author Icon

                    Resident 242931

                    Verified Resident 2022 - 2024

                    2/12/2024

                    I've enjoyed my time here. The only gripe I have isn't really something within the complex's control: there's a nearby On the Border that has an alarm that sometimes goes off late at night. Other than that, zero complaints.

                      Manager

                      2/14/2024

                      MAA Shoal Creek
                      Hello, we appreciate you taking the time to leave us this feedback. Hello Verified Resident 242931, we appreciate you taking the time to leave us this feedback. If you're ever in need of more help, please let us know!

                      Updated Review

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                      Resident 333250

                      Verified Resident 2021 - 2024

                      2/7/2024

                      It's not the best or worse. I feel like from when I first moved in the community in 2017 til now it has went down a bit. The changes are about parking are ridiculous. You basically can only have the same vistor 3 times a month. You can only register the car 3 times. Thats ridiculous to be able to police visits like that. Then you don't want them to park outside the gates in the office parkin spaces during non business hours. This isn't a damn prison. So now you risk your company or family cars getting towed.

                        Manager

                        2/22/2024

                        MAA Shoal Creek
                        Thank you for your review.

                        Updated Review

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                        Resident 726639

                        Verified Resident 2023 - 2024

                        1/15/2024

                        To be honest, the first several months were beyond horrible - the unit I moved into wasn't properly cleaned, had (and still has) damage, trash valet has been inconsistent, always a huge mess by the dumpster. Now that we have a new leasing office manager, some of the existing damages have been getting fixed & the list of repairs needed is getting a little smaller. I'm still dealing with some pre-existing issues, which I hope will get resolved soon. I don't think the rent I'm paying is a fair rate for the unit, especially considering how many issues I've been having to deal with.

                          Manager

                          1/17/2024

                          MAA Shoal Creek
                          Hello, we appreciate you taking the time to leave us this feedback. Please contact us at ResidentCare@maac.com when you have an opportunity and we will be more than happy to try and turn your experience around. We take your time seriously so please allow us 48 business hours to respond to your inquiry. Thank you.

                          Updated Review

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                          Resident 1148866

                          Verified Resident 2023 - 2024

                          1/8/2024

                          I have lived in 3 different units in the community spanning a decade. It has been an average of experience for the most part. However, some current staff can be condescending and rude. Also, for the price increases, nothing has been updated. My unit is not worth what I pay, but that is the state of rent everywhere.

                            Manager

                            1/10/2024

                            MAA Shoal Creek
                            Hi, we truly appreciate your honest feedback. We would like to work towards a resolution and take your time seriously, so if you are willing, please reach out to our customer care line at ResidentCare@maac.com. We will respond to your inquiry within 48 business hours. Thank you.
                            Review Author Icon

                            Resident 1213874

                            Verified Resident 2019 - 2024

                            1/3/2024

                            Mixed experience. These could be decent, but if something goes wrong maintenance is very sloppy. You may have to complain constantly about the same issue, and they just send a different person to patch it up again. They're trying to implement different policies that you usually find in an upscale complex, but they're not on that level, and they're not even willing to do the maintenance to get there.

                              Updated Review

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                              Resident 1173688

                              Verified Resident 2023

                              12/30/2023

                              Close to my work. Apt committee looks great office staff is great......................................................

                                Manager

                                1/1/2024

                                MAA Shoal Creek
                                Hello, thank you so much for the positive review! Please let us know if there is anything else we can do for you; we are more than happy to help!

                                Updated Review

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                                Resident 797937

                                Verified Resident 2020 - 2023

                                11/28/2023

                                Really have enjoyed living here. Hate to leave. Rent raising is out of control. Place is super nice. Hope negotiations are a thing. Maintenance staff is awesome. The place is beautiful and pet friendly. Office staff has yet to be decided after 3 years. I guess we'll see how they really feel and treat they're truly exceptional tenants.

                                  Manager

                                  11/30/2023

                                  MAA Shoal Creek
                                  Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
                                  Review Author Icon

                                  Resident 1203032

                                  Verified Resident 2023

                                  11/27/2023

                                  I think this community's been my most positive move experience to date. Apartments are clean and well kept, affordable for the area, excellent office communication, maintenance is on point... I genuinely can't think of anything negative to say.

                                    Manager

                                    12/1/2023

                                    MAA Shoal Creek
                                    Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

                                    Updated Review

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                                    Resident 1094178

                                    Verified Resident 2022 - 2023

                                    11/25/2023

                                    Beautiful and peaceful.. the maintenance team is the best. The pools are beautiful and clean. Never crowded. The staff own the office is nice and professional????????.,,,, ??..,,????. ???????..

                                      Manager

                                      11/26/2023

                                      MAA Shoal Creek
                                      Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

                                      Updated Review

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                                      Resident 954854

                                      Verified Resident 2020 - 2023

                                      11/11/2023

                                      It's a quiet community. Maintenance staff is very friendly and they are very knowledgeable. Usually any maintenance issues are addressed quickly. The community is well maintained, the office staff is also welcoming and are willing to answer your concerns.

                                        Manager

                                        11/13/2023

                                        MAA Shoal Creek
                                        Hi, thank you so much for your positive comments about MAA Shoal Creek! We hope you have a great day!
                                        Review Author Icon

                                        Resident 1198102

                                        Verified Resident 2021 - 2023

                                        11/9/2023

                                        I love it here!!! If you're looking for a place to call "home" for multiple years to come where you're treated like a neighbor, not a tenant, then look no further! MAA Shoal Creek is your dream come true if you're looking for a ? quality, quiet, safe, well cared for, fairly priced, hassle free, pre modern apartment complex in HEB!

                                          Manager

                                          11/11/2023

                                          MAA Shoal Creek
                                          Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
                                          Review Author Icon

                                          Resident 1197344

                                          Verified Resident 2023

                                          11/7/2023

                                          Safe,quiet gated community. Professional management, clean houses,working appliances. I have a creek view and it's more than what I would imagine. These are not just houses, this is what I call a home. I highly recommend.

                                            Manager

                                            11/9/2023

                                            MAA Shoal Creek
                                            Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
                                            Review Author Icon

                                            Resident 1195241

                                            Verified Resident 2021 - 2023

                                            11/2/2023

                                            Staff and maintenance are a plus. Staff is attentive. Maintenance issues are resolved in a timely manner. Communication from the staff is good. Convenient location. Great Fitness Center. Walking distance to nearby restaurants and shopping.

                                              Manager

                                              11/3/2023

                                              MAA Shoal Creek
                                              Hi, thank you so much for your positive comments about MAA Shoal Creek! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

                                              Updated Review

                                              Review Author Icon

                                              Resident 622971

                                              Verified Resident 2018 - 2023

                                              10/24/2023

                                              Simply amazing. It was not supposed to be more than a one year lease but I felt so at home and I've been here 5 years. I highly recommend shoal creek for anyone looking for a place by themselves or for them and family, the community is safe, clean, fun activity places are all around a walkabledistance. It's simply wonderful

                                                Manager

                                                10/26/2023

                                                MAA Shoal Creek
                                                Hi, your wonderful feedback and rating mean a lot to us. If you have any further questions, please give us a call. We're always happy to help!
                                                Review Author Icon

                                                Resident 1189050

                                                Verified ProspectVisited 2023

                                                10/16/2023

                                                Everyone from staff to tenants were kind and welcoming. The only reason I chose another property was the pricing given didn't include a good majority of extras that the property I chose did include. I honestly thought I was going to be choosing your property.

                                                  Manager

                                                  10/18/2023

                                                  MAA Shoal Creek
                                                  Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

                                                  Updated Review

                                                  Review Author Icon

                                                  Resident 1161619

                                                  Verified Resident 2023

                                                  10/5/2023

                                                  Not the greatest experience. On move-in date the Unit had a lot of issue and obviously not move-in ready which should have been if they did their due diligence. Addressed issues to the office and stated it will be 100% resolved in 2days. They had Maintenance do a resurface on one bathtub which smells for 2 days of our first move in. It's been over 2 months and not all the issues has been resolved. Appliances are old and multiple broke during the course of 2 months and submitted work order requests, Maintenance would to a patch repair, close the work order request and break again multiple times. Very Low quality Maintenance. I've lived at other MAA Apartment but this specific Apartment is the worst. Parking is very limited. Emergency Maintenance Request response should be 2hrs per the office but I had multiple instances where I submit an Emergency request and they take 2-3days to response. Specially on the weekend. As a tenant that pays 100% of rent and on timely manner I expect the Apartment do the same.

                                                  Manager

                                                  10/7/2023

                                                  MAA Shoal Creek
                                                  Hi, we welcome the opportunity to turn your experience around. Please contact us at ResidentCare@maac.com and allow us 48 business hours for a response so we can better understand your situation. Thank you, MAA Shoal Creek

                                                  Floor Plans & Pricing

                                                  1 Bedroom

                                                  11B

                                                  1 Bed, 1 Bath | 761 sq. ft.

                                                  $1,283 - $2,403

                                                  5 Available Units

                                                  See Floor Plan Details

                                                  11C

                                                  1 Bed, 1 Bath | 785 sq. ft.

                                                  $1,288 - $2,163

                                                  5 Available Units

                                                  See Floor Plan Details

                                                  11A

                                                  1 Bed, 1 Bath | 692 sq. ft.

                                                  $1,273 - $2,158

                                                  2 Available Units

                                                  See Floor Plan Details

                                                  Disclaimer: Special, prices and availabilities subject to change.

                                                  epIQ Ratings

                                                  What is epIQ?

                                                  The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                                  epIQ Report Card

                                                  In partnership with SatisFacts™

                                                  Community epIQ Grade

                                                  A
                                                  A

                                                  Renter Ratings

                                                  B+

                                                  Review Ratings

                                                  Noise

                                                  3.9

                                                  Grounds

                                                  3.9

                                                  Safety

                                                  3.6

                                                  Office Staff

                                                  3.8

                                                  Maintenance

                                                  3.7

                                                  Neighborhood

                                                  4.3

                                                  Survey Ratings

                                                  SatisFacts™ Tour Survey

                                                  SatisFacts™ Move-In Survey

                                                  SatisFacts™ Maintenance Survey

                                                  SatisFacts™ Renewal Survey

                                                  Review Count

                                                  A

                                                  Number of reviews in the past 365 days

                                                  41

                                                  Manager’s Review Engagement

                                                  A+

                                                  Percentage of reviews responded to

                                                  95.12%

                                                  Manager’s Review Reply Time

                                                  B+

                                                  Average time to respond to reviews

                                                  6.56 days

                                                  View Community Timeline
                                                  View Community Timeline

                                                  Features & Amenities

                                                  Parking
                                                  • Carport
                                                  Pets
                                                  • Cats Allowed
                                                    Restrictions: Pet Types Allowed: Dogs, Cats, Fish, Caged Birds.. Pet Limit: 2. Comments: Pet Fees and Deposits Vary by Property. Please contact the appropriate leasing office with any questions. Assistance animals are always welcome without deposit or fee.
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                                                  • Dogs Allowed
                                                    Restrictions: Pet Types Allowed: Dogs, Cats, Fish, Caged Birds.. Pet Limit: 2. Comments: Pet Fees and Deposits Vary by Property. Please contact the appropriate leasing office with any questions. Assistance animals are always welcome without deposit or fee.
                                                    Less Info
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                                                  Other
                                                  • 24-Hour Emergency Maintenance
                                                  • ADA Accessible
                                                  • Additional Storage
                                                  • BBQ and Picnic Areas
                                                  • Clubhouse
                                                  • Community Room with Wi-Fi
                                                  • Community Walking Track
                                                  • Convenient to Running and Biking Trail
                                                  • Courtyard with Fireplace
                                                  • Fitness Center
                                                  • Fitness Spa
                                                  • Gated Access
                                                  • Gated Community
                                                  • Grilling Area
                                                  • Monthly Resident Events
                                                  • On-Site Maintenance
                                                  • On-Site Management
                                                  • On-site Courtesy Officer
                                                  • On-site Storage Units
                                                  • Outdoor Fireplace
                                                  • Package Acceptance
                                                  • Package Receiving Service
                                                  • Pet Friendly Community with No Breed Restrictions
                                                  • Pool
                                                  • Preferred Employee Discount
                                                  • Rentable Clubhouse
                                                  • Storage Space
                                                  • Sundeck
                                                  • Valet Trash Service
                                                  • Walking Trails
                                                  • Walking and Biking Trails
                                                  • Wi-Fi Access
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                                                  Leasing

                                                  TOUR YOUR WAY! We have a tour to fit your needs- virtual, self-guided, or agent-guided. Find your next home at MAA Shoal Creek in Bedford, TX. Our gated community is beautifully landscaped and features a creek that runs right through the middle. These one-, two-, and three-bedroom apartment homes include stunning designer-quality finishes, gourmet kitchens, and more. Enjoy the running trails, sparkling pool, and state-of-the-art cardio and strength training center in our unique, pet-friendly community where all breeds are welcome. Our location is within close distance of delicious dining and great entertainment, and the DFW Airport is just minutes away.
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                                                  Office Hours

                                                  • Sunday: Closed
                                                  • Monday - Friday: 09:00 AM - 06:00 PM
                                                  • Saturday: 10:00 AM - 05:00 PM
                                                  This community is managed by

                                                  MAA

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                                                  Communities
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                                                  Questions & Answers (0)

                                                  Frequently Asked

                                                  Based on 733 number of votes by renters, MAA Shoal Creek is currently rated 3.7 out of 5 stars.
                                                  MAA Shoal Creek is rated 3.9/5 stars in our renters grounds survey, which is considered average. The grounds are okay, but could use some improvement.
                                                  MAA Shoal Creek is rated 3.7/5 stars in our renters maintenance survey, which is considered average. The maintenance team is sometimes slow to respond or not fully effective in resolving issues.
                                                  MAA Shoal Creek is rated 3.9/5 stars in our renters noise survey, which is considered average. The noise level can sometimes be disruptive, but not to a significant extent.
                                                  MAA Shoal Creek is rated 3.6/5 stars in our renters safety survey, which is considered average. The complex has some safety concerns that need to be addressed.
                                                  MAA Shoal Creek is rated 4.3/5 stars in our renters neighborhood survey, which is considered good. The complex is located in a generally safe and desirable neighborhood with good access to local attractions and services.
                                                  MAA Shoal Creek is rated 3.8/5 stars in our renters staff survey, which is considered average. The staff is sometimes unresponsive or not fully helpful in addressing resident needs.
                                                  Managers have responded to 95.122% of their community reviews in the past year.
                                                  Managers have replied within 6.56 days to their community reviews in the past year.
                                                  MAA
                                                  Cats Allowed
                                                  Restrictions: Pet Types Allowed: Dogs, Cats, Fish, Caged Birds.
                                                  Pet Limit: 2
                                                  Comments: Pet Fees and Deposits Vary by Property. Please contact the appropriate leasing office with any questions. Assistance animals are always welcome without deposit or fee.
                                                  Dogs Allowed
                                                  Restrictions: Pet Types Allowed: Dogs, Cats, Fish, Caged Birds.
                                                  Pet Limit: 2
                                                  Comments: Pet Fees and Deposits Vary by Property. Please contact the appropriate leasing office with any questions. Assistance animals are always welcome without deposit or fee.
                                                  1 Bed, 1 Bath
                                                  2 Beds, 2 Baths
                                                  3 Beds, 2 Baths
                                                  Flash Sale! No rent until July! Certain exclusions may apply.

                                                  June 2024

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                                                  Beds

                                                  0

                                                  Baths

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                                                  MAA Shoal Creek is a 692 - 1,362 sq. ft. apartment in Bedford in zip code 76022. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $1,273 - $4,828. Nearby cities include Hurst, Euless, North Richland Hills, Richland Hills, and Watauga.

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