Pont Alba

(68 Reviews)
4301 Bissonnet St, Bellaire, TX 77401
$1,377 - $1,969/mo

Floor Plans & Pricing

1 Bedroom

1 Bed, 1 Bath

Not Available

2 Bedrooms

2 Beds, 1 Bath

Not Available

2 Beds, 1.5 Baths

Not Available

2 Beds, 2 Baths

Not Available

Studio

Studio, 1 Bath

Not Available

Disclaimer: Special, prices and availabilities subject to change.

Ratings & Reviews

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

D
D

Renter Ratings

D

Noise

1.0

Grounds

1.0

Safety

1.0

Office Staff

1.0

Maintenance

1.0

Neighborhood

3.0

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

C+

Number of reviews in the past 365 days

1

Manager’s Review Engagement

F

Percentage of reviews responded to

0%

Manager’s Review Reply Time

F

Average time to respond to reviews

N/A

Verified Residents
Reviews with the Verified Badge are from residents surveyed directly from the community, ensuring reviews are from real residents!

Reviews

(68)

Sort:

  • Newest Activity
  • Recently Lived In
  • Review Rating
  • Original Date
Avatar

anonymous

Resident 2017 - 2020

6/22/2021

Overpriced subpar appartments with outdated appliance and a filthy pool. Plumbing backs up in most appartments. Sidwalks flood woth every rain. Leasing agent extremely unprofessional. Claimed to be on vacation when asked for a walk through while she was in the office. Almost no makereadySee More >
Avatar

anonymous

Resident 2017 - 2019

3/26/2019

All bills paid, in the city of Bellaire - you cant beat it. Its older but well maintained and I have found that older places are so much bigger. My living space and closets are huge. I love the location and the office staff isSee More >
Avatar

grayridertwo

Resident 2017 - 2018

2/20/2018

Concerning Hurricane Harvey - this property has never flooded since it was purchased in 1974. After Harvey, all units that were impacted had sheetrock removed, flooring removed, preventative mold remediation done, and sheetrock was repaired, the units were fully repainted, new flooring was installed, newSee More >
Avatar

Drcoyle34

Resident 2010 - 2017

11/15/2017

I was living at this unit when Hurricane Harvey came. The property flooded like I had never seen it before. The pool was not drained to lessen the blow from they heavy rain, the sidewalks on the property hold water and nothing has been doneSee More >
Avatar

Bobde

Resident 2016 - 2017

11/5/2017

This place flooded during hurricane Harvey. It's now November and they still don't have units fixed with people living in them! They also just raised everyone's rent by $200-$300 after saying that they wouldn't! Kaplan management company is horrible! There will be many investigations ofSee More >
Avatar

anonymous

Resident 2015 - 2017

10/3/2017

The last 4 reviews are written by the onsite apartment manager, Shella Navarro. (CONFLICT OF INTEREST!) She did the same thing on the Google reviews of Pont Alba, so please don't be fooled by the 2016 and 2017 glowing recommendations. The complex flooded during HurricaneSee More >
Avatar

anonymous

Resident 2015 - 2017

8/22/2017

This place is awesome, I recommended people to stay here already. Love that the new management is responding fast and you can tell they have a lot of improvements. I was about to move-out last year and was worried that the new management will renovateSee More >
Avatar

abel.navarro

Resident 2014 - 2017

3/8/2017

Been living here for 4 years and I am a happy resident, it is quite and peaceful. Neighboors look-out for each other. They have a new management last year and I am satisfied with the service, they are more approachable and complete my maintenance requestSee More >
Avatar

anonymous

Resident 2015 - 2017

1/23/2017

It's been so convenient and peaceful living here. Love that it is inside the loop very close to my favorite areas. They have a new management now and they did a lot of improvement already. Ever since I moved here no crazy incident report likeSee More >
Avatar

anonymous

prospectiveVisited 2015

8/25/2015

WOW, I called to ask about this complex Pont Alba and the lady I spoke to had one of the worse attitudes I have heard in a long time. First off could not understand what this person was saying and she was so rude ISee More >
Avatar

Andrew Bens

Resident 2013 - 2015

6/4/2015

This is truly the best bang for your buck in the city of Bellaire. I have lived here for over 2 years now and though there are some hiccups here and there, overall this apartment complex is in good shape and continues to beSee More >
Avatar

Mariah22

prospectiveVisited 2014

3/8/2014

This complaint revolves around the customer service and the total and complete lack of disrespect and unprofessional behavior of Pont Alba manager ----. * This has been submitted to the BBB you are welcome to email me... Oct.25th- I met ---- the office manager andSee More >
Avatar

anonymous

Resident 2013 - 2014

3/7/2014

Hello. I feel obligated to write a review to recommed pont alba. Am new to US here and finding an appropriate place to live is never an easy task, especially when you are new to the city. Talking about the neighborhood, it is undoubtedly oneSee More >
Avatar

anonymous

Resident 2011 - 2012

4/16/2013

The manager at the Pont Alba Apartments is crazy. She will go into your apartments without your knowledge and without leaving a notice, she will not take care of your AC issues when needed, she will call the police FOR NO REASON. She is psycho.See More >
Avatar

houtexas

prospectiveVisited 2013

4/16/2013

I ran into a Bellaire police officer today and told him that I was eventually moving into Pont Alba. He told me that the police department rarely get calls about crime at Pont Alba, that the management was excellent and that if a problemSee More >
Avatar

anonymous

Resident 2013

1/16/2013

Manager is professional and enforces the rules. Location of the property is excellent. Units large and dog/cat friendly. It's the only apartment complex in Bellaire and schools great. Poor reviews here are posted by residents that were evicted.See More >
Avatar

jbrown309

Resident 2011 - 2012

11/4/2012

Apartment community was well maintained, great neighbors and tenants that were very friendly. The manager was always supportive, worked hard to manage property, very knowledgeable, and seemed to strive to make fellow tenants comfortable... Above all, she was very honest, friendly and accommodatingly direct withSee More >
Avatar

geophi

Resident 2012

5/1/2012

I was just reading some of the comments regarding the managers and maintenance issues with Pont Alba. I used to live there back in 1998. One of the main reasons I bought a house then was due to the ineffective management and the cheapskate ownerSee More >
Avatar

cminhoutex

prospectiveVisited 2012

4/15/2012

I am planning on moving in the 1st week of May. So far I have had no problems with the manager. I have received positive feedback from my application and feel very welcomed here. I appreciate the manager's strict screening of potential tenants with feloniesSee More >
Avatar

anonymous

Resident 2011

10/5/2011

I lived at the Pont Alba apartments for 1 year. There were multiple problems with the AC and with the sink, toilets and garbage disposal. When I called the manager to explain what had happened she said the AC wasn't working because of the filter,See More >
Avatar

anonymous

Resident 1998 - 2011

6/29/2011

Dear Pont Alba residents, I was a resident of Pont Alba for over 16 years. Last May, 2010 I realized that a LARGE amount of cash had been stolen from a locked fire safe in my bedroom closet of my apartment. The amount ofSee More >
Avatar

anonymous

Resident 2004 - 2008

5/28/2011

We lived at Pont Alba four years and regretfully, was forced to move due to family matters in another state. After reading the most recent, negative, reviews (since the maintenance person was fired) it is obvious that they are coming from the same spiteful, vengeful, individualSee More >
Avatar

anonymous

Resident 2009 - 2010

5/28/2011

I am reading all of these reviews and I see what everyone else is saying. The manager is horrible. She goes through peoples trash and reads thrown away mail, she has admitted to evicting people from what she has found, she walks the grounds andSee More >
Avatar

anonymous

Resident 2011

5/26/2011

The manger of the pont alba apartments is the most hateful woman I have ever met! She is a control freak that has nothing better to do than torment families. I caught her just last night looking through peoples cars at 12: 30 at night.See More >
Avatar

unhappypontalba123

Resident 2007 - 2011

5/19/2011

I was speaking with one of my neighbors yesterday and she said that the manager has requested that we go to this site and say something nice about her. I'm not sure what is going on with the other people but I am here toSee More >

Features & Amenities

Laundry
  • Laundry Connections in Unit
  • Laundry On-Site
Pets
  • Dogs Allowed
    Deposit: Required. Rent: Required. Restrictions: Breed restrictions apply.
    Less Info
    More Info
  • Cats Allowed
    Deposit: Required. Rent: Required
    Less Info
    More Info
Disclaimer: Pet Policy data have been collected from Internet users and may not be a reliable indicator of current or comprehensive pet policies offered.

Questions & Answers (1)

Anonymous
Asked on: 11/06/2017
Q: What is the estimated utility bill for one person?
Anonymous
Answered on: 02/27/2018
A: All utilities are paid.
Anonymous
Answered on: 11/06/2017
A: No utilities at Pont Alba. Property pays gas, electric, and water.

Frequently Asked

What are noise levels like at Pont Alba?
The community is rated 1/5 stars, which is considered having extremely loud noise levels on average.
How satisfied are residents with the upkeep and overall appearance of the grounds at Pont Alba?
The community is rated 1/5 stars, signifying no satisfaction on average.
How safe is Pont Alba?
The community is rated 1/5 stars, which is considered being not safe on average.
How satisfied are residents with the neighborhood
The community is rated 3/5 stars, signifying moderate satisfaction on average.
How effective was the maintenance team when resolving your problem?
The community is rated 1/5 stars, which is considered being not very effective on average.
What is the pet policy at Pont Alba?
Dogs Allowed
Deposit: Required
Rent: Required
Restrictions: Breed restrictions apply.
Cats Allowed
Deposit: Required
Rent: Required
What types of floor plans are available?
1 Bed, 1 Bath
2 Beds, 1 Bath
2 Beds, 1.5 Baths
2 Beds, 2 Baths
Studio, 1 Bath

Check Availability

Pont Alba

August 2021

Sun
Mon
Tue
Wed
Thu
Fri
Sat
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
Beds

0

Baths

0

Pont Alba is an apartment in Bellaire in zip code 77401. This community has a 1 - 2 Beds, 1 - 2 Baths Nearby cities include Houston, Stafford, Missouri City, Pearland, and Sugar Land. 77046, 77005, 77027, 77081, and 77056 are nearby zips.