The Heights of Benbrook
#13,774 #2 #2,365

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The Heights of Benbrook

9510 Westpark Drive, Benbrook, TX 76126
(93 Reviews)
$1,088 - $2,160/mo
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Move-In Specials

Receive 1 month free on select homes!

Floor Plans & Pricing

1 Bedroom

Vista Renovated

1 Bed, 1 Bath | 651 sq. ft.

$1,241

3 Available Units

See Floor Plan Details

Bluecrest Renovated

1 Bed, 1 Bath | 672 sq. ft.

$1,343

3 Available Units

See Floor Plan Details

Vista

1 Bed, 1 Bath | 651 sq. ft.

$1,088

See Floor Plan Details

Bluecrest

1 Bed, 1 Bath | 672 sq. ft.

$1,222

See Floor Plan Details

2 Bedrooms

Bluffside Renovated

2 Beds, 2 Baths | 876 sq. ft.

$1,364

3 Available Units

See Floor Plan Details

Westpark Renovated

2 Beds, 1 Bath | 756 sq. ft.

$1,649

3 Available Units

See Floor Plan Details

Stratford Renovated

2 Beds, 2 Baths | 979 sq. ft.

$1,798

2 Available Units

See Floor Plan Details

Benbrook Renovated

2 Beds, 1 Bath | 750 sq. ft.

$1,413

1 Available Unit

See Floor Plan Details

Inwood Renovated

2 Beds, 1.5 Baths | 860 sq. ft.

$1,563

1 Available Unit

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Summit Renovated

2 Beds, 2 Baths | 976 sq. ft.

See Floor Plan Details

Cabana Flat Renovated

2 Beds, 2 Baths | 1,000 sq. ft.

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Cabana Loft Renovated

2 Beds, 2 Baths | 1,350 sq. ft.

See Floor Plan Details

Benbrook

2 Beds, 1 Bath | 750 sq. ft.

$1,188

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Inwood

2 Beds, 1.5 Baths | 860 sq. ft.

$1,228

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Summit

2 Beds, 2 Baths | 976 sq. ft.

$1,295

See Floor Plan Details

Westpark

2 Beds, 1 Bath | 756 sq. ft.

$1,296

See Floor Plan Details

Bluffside

2 Beds, 2 Baths | 876 sq. ft.

$1,314

See Floor Plan Details

Stratford

2 Beds, 2 Baths | 979 sq. ft.

$1,379

See Floor Plan Details

Cabana Flat

2 Beds, 2 Baths | 1,000 sq. ft.

$1,429

See Floor Plan Details

Cabana Loft

2 Beds, 2 Baths | 1,350 sq. ft.

$1,544

See Floor Plan Details

3 Bedrooms

Sterling

3 Beds, 2 Baths | 1,361 sq. ft.

$1,782

See Floor Plan Details

Sterling Renovated

3 Beds, 2 Baths | 1,361 sq. ft.

$2,160

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

D+
D+

Renter Ratings

A

Review Ratings

Noise

4.0

Grounds

4.0

Safety

4.0

Office Staff

5.0

Maintenance

5.0

Neighborhood

5.0

Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

F

Number of reviews in the past 365 days

1

Manager’s Review Engagement

F

Percentage of reviews responded to

0.00%

Manager’s Review Reply Time

F

Average time to respond to reviews

N/A

View Community Timeline
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The Heights of Benbrook Reviews

(91)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Review Author Icon

anonymous

Resident 2014 - 2023

11/13/2023

Great customer service

I have lived here for 9 years and the management is wonderful. The office staff is very kind and answers and resolves every question I have. The maintenance is professional, kind, and good quality work. It is a nice turn around. Thank you.

    Review Author Icon

    Resident 1125143

    Verified Resident 2021 - 2023

    3/25/2023

    ...........................................................

      Manager

      3/27/2023

      The Heights of Benbrook
      Hello, we really appreciate the positive star rating! Please give us a call or stop by our office if you ever need anything!
      Review Author Icon

      Resident 1122918

      Verified Resident 2019 - 2023

      3/18/2023

      I hate this apartment complete will be moving this year. I have never be late on rent but I received notice of late 4 months. When I went to the office they blame it on IT issues They also go through your mail,… See More >
        Manager

        3/20/2023

        The Heights of Benbrook
        We appreciate your honest review. Our team strives to deliver an excellent experience, but it sounds like we missed the mark. If you would be willing, please reach out to our Property Manager at (817) 330-6268 so we can discuss this matter in hopes of reaching a resolution. Take care!
        Review Author Icon

        Resident 1114677

        Verified Resident 2020 - 2023

        2/20/2023

        This community is safe. That's the most important aspect for me. I have a 14 year old that I feel safe when he goes to the pool or to the local stores. It is well lighted and clean. The grounds are well kept.

          Manager

          11/5/2023

          The Heights of Benbrook
          Hi there, Thank you so much for taking a moment to share your feedback with us! We truly appreciate you letting us know your thoughts on your experience at our community, and hope you will always feel welcome to get in touch with us if you ever need anything at all. - Your team at Heights of Benbrook
          Review Author Icon

          Resident 1114676

          Verified Resident 2018 - 2023

          2/20/2023

          Not much to tell, people are friendly, not loud or condescending. a few extra dumpsters should be added during the holiday season. When there is freezing rain or sleet salt or some other ice melting product needs to be used on all apt. complex stairs… See More >
            Manager

            2/22/2023

            The Heights of Benbrook
            Hi, we appreciate all reviews, and appreciate you giving us the chance to improve by providing us with this feedback. We will be happy to discuss your concerns further. Please call us at (817) 330-6268 or stop by the leasing office at your earliest convenience.
            Review Author Icon

            Resident 1111897

            Verified Resident 2022 - 2023

            2/10/2023

            I'm very happy with my apartment. It's quiet and I feel safe. I live alone and safety is very important to me. The office staff is very helpful and friendly. Only thing I think needs improvement is the dumpster pick up. It's often over flowing.

              Manager

              11/5/2023

              The Heights of Benbrook
              Hi there, Thank you so much for taking a moment to share your feedback with us! We truly appreciate you letting us know your thoughts on your experience at our community, and hope you will always feel welcome to get in touch with us if you ever need anything at all. - Your team at Heights of Benbrook
              Review Author Icon

              Resident 1108816

              Verified Resident 2018 - 2023

              2/4/2023

              This seems to be an OK place to live. It's handy to Walmart I handy my bank. The employees and office staff are friendly and helpful?????????????????::::::::::???/./???../?????????????

                Manager

                11/5/2023

                The Heights of Benbrook
                Hi there, Thank you so much for taking a moment to share your feedback with us! We truly appreciate you letting us know your thoughts on your experience at our community, and hope you will always feel welcome to get in touch with us if you ever need anything at all. - Your team at Heights of Benbrook
                Review Author Icon

                Resident 1107321

                Verified Resident 2020 - 2023

                1/30/2023

                I love it here. Any issues I've had has been handle with care and at a fast pace. My rent has been a very reasonable price even when I recently resigned. The management team was very helpful on situation I had as well.

                  Manager

                  11/5/2023

                  The Heights of Benbrook
                  Hi there, Thank you so much for taking a moment to share your feedback with us! We truly appreciate you letting us know your thoughts on your experience at our community, and hope you will always feel welcome to get in touch with us if you ever need anything at all. - Your team at Heights of Benbrook
                  Review Author Icon

                  Resident 1104221

                  Verified Resident 2022 - 2023

                  1/19/2023

                  Staff is great. Services like trash receptacles need to be expanded. Older apts need to be updated. Use a better cleaning service- paint & replace items that were overused & damaged. Paint doesn't fix everything. Update window weather stripping

                    Manager

                    11/5/2023

                    The Heights of Benbrook
                    Hello, Thank you for taking the time to leave us your feedback. Cortland recently assumed management of The Heights of Benbrook and are looking forward to working to improve your experience. Please feel free to reach out to us at heightsofbenbrook@cortland.com and we would be happy to assist you. -Your team at The Heights of Benbrook
                    Review Author Icon

                    Resident 1098502

                    Verified Resident 2020 - 2022

                    12/29/2022

                    Very unprofessional staff especially the young black lady mgr grounds are not kept maintenance orders are not adhere to the demo apt doesn't look like what you move into false advertising etc, etc.

                      Manager

                      1/3/2023

                      The Heights of Benbrook
                      Thanks for your feedback. We wanted to address and rectify any complaints you may have had. We will be happy to discuss your concerns further. Please call us at (817) 330-6268 or stop by the leasing office at your earliest convenience.
                      Review Author Icon

                      Resident 1098476

                      Verified Resident 2022

                      12/29/2022

                      Quiet place to live. Management is horrible at communication. Lost water over Christmas for 3 days and then lost heat. No compensation given other 2 gallons of wat on Christmas Day. Dumpster area is constantly a mess of over flowing trAsh.

                        Manager

                        1/1/2023

                        The Heights of Benbrook
                        Hi, thank you for sharing your experience and bringing your concerns to our attention. Please give us a call at (817) 330-6268 or stop by so we can review the details point by point and try to improve your experience with us.
                        Review Author Icon

                        Resident 1098378

                        Verified Resident 2021 - 2022

                        12/29/2022

                        Can't wait till my lease is over, office staff is extremely rude and not helpful at all. Someone broke into my apartment 2 months after moving in and it was right after maintenance was there, when I brought it to the attention of the property… See More >
                          Manager

                          12/30/2022

                          The Heights of Benbrook
                          Thank you for sharing your experience and bringing your concerns to our attention. We pride ourselves on customer service and are always willing to help resolve issues to the best of our ability. We understand that there are times when a resident may be unhappy, so we hope to hear from you to try to resolve this. If you would be willing, please reach out to our Property Manager at (817) 330-6268 so we can discuss this matter in hopes of reaching a resolution.
                          Review Author Icon

                          Resident 1096590

                          Verified Resident 2022

                          12/22/2022

                          The employees are very nice but when we moved in there was mold, missing appliances, and the apartment was not up to code. It took them a while to fix it and we're not good at communicating timelines or giving answers. I don't believe it… See More >
                            Manager

                            12/24/2022

                            The Heights of Benbrook
                            Hello, thank you for sharing your experience and bringing your concerns to our attention. If you would be willing, please reach out to our Property Manager at (817) 330-6268 so we can discuss this matter in hopes of reaching a resolution.
                            Review Author Icon

                            Resident 1094844

                            Verified Resident 2022

                            12/15/2022

                            Very pleasant experience with staff. Every time there's an issue promptly taken care of. I would like to continue living at complex. Very quiet in bldg i am in. Extremely satisfied with living at complex

                              Manager

                              12/16/2022

                              The Heights of Benbrook
                              Thank you for your review, as it gives us the opportunity to provide the best service possible. Please give us a call or stop by our office if you ever need anything!
                              Review Author Icon

                              Resident 1089780

                              Verified Resident 2022

                              11/30/2022

                              This community has one of the most mismanaged, unprofessional staff members I have ever experienced. It has been brought to the attention of apt level management to no avail. The property is dirty with animal excrement everywhere. There is trash often thrown around and a… See More >
                                Manager

                                12/1/2022

                                The Heights of Benbrook
                                Thank you for sharing your experience and bringing your concerns to our attention. We appreciate your honest review, Verified Resident 1089780. Our team strives to deliver an excellent experience, but it sounds like we missed the mark. We appreciate the chance to turn your experience around. We will be happy to discuss your concerns further. Please call us at (817) 330-6268 or stop by the leasing office at your earliest convenience.
                                Review Author Icon

                                Resident 1088188

                                Verified Resident 2019 - 2022

                                11/24/2022

                                They've entered our unit multiple times when we are not home without leaving notice, entered our unit while one resident is sleeping without knocking when brought up leasing agent acted as if it's not wrong for strange male workers to enter apartment with master key… See More >
                                  Manager

                                  11/25/2022

                                  The Heights of Benbrook
                                  Hi, thank you for taking the time to share your comments with us. We read all our reviews and take our residents' concerns seriously. We will be happy to discuss your concerns further. Please call us at (817) 330-6268 or stop by the leasing office at your earliest convenience.
                                  Review Author Icon

                                  Resident 1086174

                                  Verified Resident 2022

                                  11/17/2022

                                  Only issues were regarding move-in which were; both washer/dryer was still in unit which was not the agreed contract, which was inconvenient for me with my personal washer and dryer already in the unit waiting for management to do their job. When staff showed… See More >
                                    Manager

                                    11/22/2022

                                    The Heights of Benbrook
                                    Hi, thank you for reaching out to us. Please don't hesitate to give us a call or stop by our front office if there is ever anything additional we can assist you with!
                                    Review Author Icon

                                    Resident 1084021

                                    Verified Resident 2022

                                    11/10/2022

                                    I've been a resident since August 2022. It's been one thing after another here, first getting into the place and thereafter. Initially, the apartment wasn't ready, even though I was CAREFUL to pick a unit that would be available before I needed to move. It… See More >
                                      Manager

                                      12/2/2022

                                      The Heights of Benbrook
                                      We are disappointed to learn of your experience here at The Heights of Benbrook but will take this opportunity to improve. We appreciate you bringing this experience to our attention. If you are willing, please get in touch with us at (817) 330-6268 so we can work towards a resolution. We look forward to hearing from you.
                                      Review Author Icon

                                      Resident 1081381

                                      Verified Resident 2022

                                      11/3/2022

                                      I have had maintenance requests in since I moved in in late January of last year, screen door for example as well as someone to clean up the over spray from paint. Every time I bring it up, they apologize and proceed to do nothing.… See More >
                                        Manager

                                        11/10/2022

                                        The Heights of Benbrook
                                        We are disappointed to learn of this situation, but are glad you brought this to our attention. If you would be willing, please reach out to our Property Manager at (817) 330-6268 so we can discuss this matter in hopes of reaching a resolution.
                                        Review Author Icon

                                        Resident 1080007

                                        Verified Resident 2022

                                        10/31/2022

                                        I still have a hole in my roof, you'll only get L's from here on cause it's been 4 days and no word of a fix. Llll lll lllllllllllllllllllllllllllllllllllllllllllllllllllllllllll

                                          Manager

                                          11/2/2022

                                          The Heights of Benbrook
                                          Verified Resident 1080007, thank you for reaching out to us. If you would be willing, please reach out to our Property Manager at (817) 330-6268 so we can discuss this matter in hopes of reaching a resolution.
                                          Review Author Icon

                                          Resident 1075150

                                          Verified Resident 2022

                                          10/13/2022

                                          It has been a horrible experience, broken Air conditioner all summer management refused to fix it. Leaking hot water heater, a smell I don't know were its coming from, a dog beside me that barks constantly LOL I can keep going....

                                            Manager

                                            10/14/2022

                                            The Heights of Benbrook
                                            We are disappointed to learn of this situation but are glad you brought this to our attention. If you would be willing, please reach out to our Property Manager at (817) 330-6268 so we can discuss this matter in hopes of resolving it.
                                            Review Author Icon

                                            Resident 1073469

                                            Verified Resident 2022

                                            10/8/2022

                                            It's been great so far. No issues and the staff are sweet and efficient. I have a dog and we were placed on the 1st floor right next to the dog park, mailbox and dumpster nearby. Talk about convenience. The pool is nice and clean… See More >
                                              Manager

                                              10/12/2022

                                              The Heights of Benbrook
                                              Hi, we appreciate you sharing this positive feedback with us! Please give us a call or stop by our office if you ever need anything!

                                              Updated Review

                                              Review Author Icon

                                              anonymous

                                              Resident 2018 - 2021

                                              9/30/2022

                                              Horrific

                                              Management now from corporate down to management, staff racist. I don’t recommend this place to anyone. Dog poop galore and management can’t be bothered. If I could just do it all over I would run in the opposite direction.… See More >
                                                Manager

                                                10/3/2022

                                                The Heights of Benbrook
                                                Anonymous, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a more positive one. If you would be willing, please reach out to our home office at 469-420-5678 so we can get you connected with a supervisor and discuss this matter in hopes of resolving it.
                                                Review Author Icon

                                                Resident 1068630

                                                Verified Resident 2021 - 2022

                                                9/22/2022

                                                aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa Why are the pools still closed.

                                                  Manager

                                                  9/30/2022

                                                  The Heights of Benbrook
                                                  Hi, we take our residents' comments seriously and would appreciate the chance to discuss your concerns further. If you would be willing, please reach out to our Property Manager at (817) 330-6268 so we can discuss this matter in hopes of reaching a resolution.
                                                  Review Author Icon

                                                  Resident 1061670

                                                  Verified Resident 2019 - 2022

                                                  9/2/2022

                                                  It's a place with a roof over my head. I was deceived as to what my unit would look like. I was unable to see the actual unit until move in date. I emphasize and asked multiple times about having a fireplace. Told I would,… See More >
                                                    Manager

                                                    9/26/2022

                                                    The Heights of Benbrook
                                                    Hello, thank you for sharing your experience and bringing your concerns to our attention. We will be happy to discuss your concerns further. Please call us at (817) 330-6268 or stop by the leasing office at your earliest convenience.

                                                    Features & Amenities

                                                    Parking
                                                    • Covered Parking
                                                    Pets
                                                    • dog Allowed
                                                      Rent: $25. Restrictions: Certain aggressive breeds, including mixed breeds, are restricted at all Cortland communities. We do not allow the following aggressive breeds/mixes at our communities, including, but not limited to: Rottweiler, Chow, Presa Canario, Doberman, Akita, Pit Bulls (Also known as American Staffordshire Terrier, Staffordshire Bull Terrier, or Bull Terrier). Aquarium tanks over 50 gallons are prohibited.. Pet Limit: 2. Comments: Please call our leasing office for complete pet policy.
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                                                    • cat Allowed
                                                      Rent: $25. Restrictions: Certain aggressive breeds, including mixed breeds, are restricted at all Cortland communities. We do not allow the following aggressive breeds/mixes at our communities, including, but not limited to: Rottweiler, Chow, Presa Canario, Doberman, Akita, Pit Bulls (Also known as American Staffordshire Terrier, Staffordshire Bull Terrier, or Bull Terrier). Aquarium tanks over 50 gallons are prohibited.. Pet Limit: 2. Comments: Please call our leasing office for complete pet policy.
                                                      Less Info
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                                                    Other
                                                    • Clubhouse
                                                    • Dog Park
                                                    • Fitness Center
                                                    • On-Site Maintenance
                                                    • On-Site Management
                                                    • Package Receiving Service
                                                    • Pool
                                                    • Resident Lounge with Wi-Fi
                                                    • Short Term Lease Available
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                                                    Leasing

                                                    Located minutes away from popular shopping, dining, and entertainment spots, our community offers the best of Benbrook at your doorstep. Upscale features like granite-inspired countertops, white shaker cabinetry, and sleek wood-style flooring will make you proud to call any of our one, two, and three-bedroom apartments home. Convenience to Benbrook Blvd, I-20, 820, and major employers like Lockheed Martin and Texas Health Resources makes your everyday commute a breeze. And when you re considering your weekend (or weeknight) plans, you have plenty of entertainment options nearby. Spend a sunny afternoon swimming at Benbrook Lake, head over to Overton Park Plaza to browse the shops, or enjoy a concert with friends at Dickies Arena.
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                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Friday: 10:00 AM - 06:00 PM
                                                    • Saturday: 10:00 AM - 05:00 PM
                                                    This community is managed by

                                                    Cortland

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                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    Based on 93 number of votes by renters, The Heights of Benbrook is currently rated 3.3 out of 5 stars.
                                                    The Heights of Benbrook is rated 4/5 stars in our renters grounds survey, which is considered good. The grounds are generally well maintained and attractive.
                                                    The Heights of Benbrook is rated 5/5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.
                                                    The Heights of Benbrook is rated 4/5 stars in our renters noise survey, which is considered good. The noise level is generally tolerable, with occasional disruptions.
                                                    The Heights of Benbrook is rated 4/5 stars in our renters safety survey, which is considered good. The complex is generally safe, with occasional minor safety concerns.
                                                    The Heights of Benbrook is rated 5/5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                    The Heights of Benbrook is rated 5/5 stars in our renters staff survey, which is considered excellent. The staff is extremely helpful and responsive to resident needs.
                                                    Cortland
                                                    dog Allowed
                                                    Rent: $25
                                                    Restrictions: Certain aggressive breeds, including mixed breeds, are restricted at all Cortland communities. We do not allow the following aggressive breeds/mixes at our communities, including, but not limited to: Rottweiler, Chow, Presa Canario, Doberman, Akita, Pit Bulls (Also known as American Staffordshire Terrier, Staffordshire Bull Terrier, or Bull Terrier). Aquarium tanks over 50 gallons are prohibited.
                                                    Pet Limit: 2
                                                    Comments: Please call our leasing office for complete pet policy.
                                                    cat Allowed
                                                    Rent: $25
                                                    Restrictions: Certain aggressive breeds, including mixed breeds, are restricted at all Cortland communities. We do not allow the following aggressive breeds/mixes at our communities, including, but not limited to: Rottweiler, Chow, Presa Canario, Doberman, Akita, Pit Bulls (Also known as American Staffordshire Terrier, Staffordshire Bull Terrier, or Bull Terrier). Aquarium tanks over 50 gallons are prohibited.
                                                    Pet Limit: 2
                                                    Comments: Please call our leasing office for complete pet policy.
                                                    1 Bed, 1 Bath
                                                    2 Beds, 1 Bath
                                                    2 Beds, 1.5 Baths
                                                    2 Beds, 2 Baths
                                                    3 Beds, 2 Baths
                                                    Receive 1 month free on select homes!

                                                    Contact Property

                                                    The Heights of Benbrook

                                                    March 2024

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                                                    The Heights of Benbrook is a 651 - 1,361 sq. ft. apartment in Benbrook in zip code 76126. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $1,088. Nearby cities include White Settlement, Westworth Village, Aledo, Fort Worth, and Lake Worth.

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