I was not contacted regarding lease and apartment move in until the day before I was meant to move. Upon arrival, I was not given a tour, and still don't know where gym or mail is. Also, I was not notified that they were remodeling and I wouldn't have access to these amenities. Apartment was not equipped with washer and dryer as sold to me. Stains in bathtub, chipped toilet and cabinetry. Also, no parking was available when I arrived other than a handicapped spot, and other side of parking lot. While moving belongings in courtesy officer wrote a ticket. I cannot express my disappointment with this process enough.