Maintenance seems a little slow in responding to calls. I had to give a 2nd notice of repairs needed. The first person didn't know what was going on with the dishwasher and had to get an additional person to come and look at it.
Manager
9/23/2019
Willow Oaks Apartments
Dear Resident,
Thank you for your feedback. I am sorry to hear that your maintenance experience at Willow Oaks has not been a positive one. We work very closely with our maintenance team and will try to resolve any issues you are having. We strive to make sure that every resident is 100% happy! A date and time can be scheduled with you to address any items of concern. Myself and the rest of Willow Oaks team aim to maintain a living environment that is comfortable for all of our community members. I would love to have the opportunity to speak with you directly, as I want to help resolve any other issues you may have concerns with. Please feel free to contact me at the office at your earliest convenience.
Thank you.
Sherrie Easley
Property Manager
979-846-7996