Indian Creek Apartments

Greg,Thank you for taking the time to post a review. We appreciate the compliments and value your residency.Best regards,Dandi Breese, Regional Supervisor

Phil1970:We are glad you chose a LumaCorp community as your home, and we hope that you have many more great experiences during your residency. Thank you for taking the time to post a review! Dandi Breese, Regional Supervisor

Anonymous, At Luma Corp we take all resident feedback very seriously and I would like to personally address your concerns. Please feel free to contact me so that we are able to address your concerns. Thank you again for your feedback, it definitely helps us improve. -Dandi Breese, Regional Supervisor 214.361.6666 ext 108 [email protected]

Thank you for your 5 star review of Indian Creek apartments. We value all feedback received and I am happy to hear you are enjoying your home at Indian Creek once again. Please feel free to contact me if you need anything in the future, and thank you again for continuing to call Indian Creek home!Allison HamrickRegional [email protected] x120

Vickie,Thank you for your review of Indian Creek apartments. We appreciate all feedback received and I am happy to hear you are continuing to enjoy your home after 16 years. LumaCorp takes pride in customer service at every community and I am happy to hear Destiny and the Indian Creek team show how much they care.If you need anything in the future, please feel free to contact me.Allison HamrickRegional [email protected] x120

Thank you for your review of Indian Creek apartments. I am happy to hear you are enjoying the community of Indian Creek and the staff is taking great care of you. If you need anything in the future, please feel free to contact me. Allison HamrickRegional [email protected] x120

Thank you for your review of Indian Creek apartments. We appreciate all feedback received and work towards improvement when needed. Lumacorp and all staff members take pride in our stellar customer service. We want to ensure all residents are enjoying their home and communities. I would love to personally speak with you regarding your experience. Please feel free to contact me at your earliest convenience.Allison HamrickRegional [email protected] x120

Thank you for you review of Indian Creek apartments. I am happy to hear you are enjoying your community and the staff is taking great care of you. If you need anything in the future, please feel free to contact me.Allison HamrickRegional [email protected] x120

Thank you for you for your review of Indian Creek apartments. We appreciate all reviews received and look for ways to improve. I apologize for any issues you have experienced, and I would be happy to review your situation with you if you would like to contact me. Destiny has been on this property for a short time but does manage the property according to the standards of the lease contract. LumaCorp takes pride in customer service and I apologize for any negative experience you may have had. Please feel free to contact me at your earliest convenience.Allison HamrickRegional [email protected] x120

Thank you for your review of Indian Creek apartments. I am happy to hear you are enjoying your home and our amenities. If you need anything in the future, please feel free to contact me.Allison HamrickRegional [email protected] x120

Thank you for your review of Indian Creek apartments. I am happy to hear you are enjoying your home and I hope we can continue to exceed your expectations. If you need anything in the future, please feel free to contact me.Allison HamrickRegional [email protected] x120

Thank you for your review of Indian Creek apartments. I am happy to hear you are enjoying your home. If you need anything in the future, please feel free to contact me.Allison HamrickRegional [email protected] x120

Thank you for your review of Indian Creek apartments. I would love to speak with you regarding your concerns. Indian Creek has had the same management company for over 10 years with minimal staff changes in the time of you residency. All of our amenities are currently open for use. Please feel free to contact me to discuss any issues.Allison HamrickRegional [email protected] x120

Janborenz, Thank you for your review of Indian Creek apartments. I am sorry to hear of all the disruptions you have faced without proper notification. I believe the property manager has inspected your apartment with you to look at any issues you may have so we can take proper action. If you are not satisfied with the action taken, please put in a work order so our maintenance staff can respond properly. In efforts to keep the community beautiful and in good condition, all residents will experience the occasional landscapers, tree timing and leaf blowing and I apologize for the disruptions. We also will repair areas of the exteriors including patios and concrete needs. Please feel free to communicate any need you have noticed within you home and/or your community. Our number one goal is to keep our residents happy, enjoying their home and community of Indian Creek. Please also feel free to contact me to discuss any issues or progress in the current situation. Allison Hamrick Regional Supervisor [email protected] 214-361-6666 x120

Dear Anonymous, Thank you for your review and recommendation of Indian Creek Apartments. Indian Creek Staff and LumaCorp management takes pride in customer satisfaction and I do apologize for any situation you may have encountered that was not resolved. Please feel free to contact me to discuss anything you did not get an answer to. I understand you have already moved out of your apartment, but I would be happy to explain how any charges may work while you were a resident at Indian Creek or at move out. Indian Creek does offer upgraded apartments and are continuously working to add on-going value to the community as well as providing services such as, weekly pest control upon request and 2 on-site community monitors to cover any minor emergencies or noise complaints. Again, please feel free to contact me at your earliest convenience, I would be happy to speak with you regarding any concerns. Sincerely, Allison Hamrick Regional Supervisor [email protected] 214-361-6666 x120

erayhooray, Thank you for you review of Indian Creek Apartments. I am sorry to hear you have had a bad experience with your neighbors. Please feel free to contact our 24 hr community monitor for assistance after hours. Also, feel free to contact me at your earliest convenience. Sincerely, Allison Hamrick Regional Supervisor 214-361-6666 x120

Dear Anonymous, Thank you for your review of Indian Creek apartments. We appreciate the feedback and are happy to hear you have had a great experience. We also appreciate your feedback on the amenities, and are happy to let you know the upgrade to the tennis court will be finalized very soon. If you need anything in the future, please feel free to contact me. Sincerely, Allison Hamrick Regional Supervisor [email protected]

Thank you for your review of Indian Creek apartments. We appreciate the feedback and are happy to hear you have enjoyed the staff and overall community. LumaCorp takes pride in excellent customer service, as I am happy to hear Indian Creek portrayed what we stand for. If you are ever in search for a new home again, we would love to welcome you back to Indian Creek. Sincerely, Allison Hamrick Regional Supervisor [email protected]

Berfan65, Thank you for your review of Indian Creek apartments. We appreciate your feedback and are happy to hear you are enjoying you home. If you need anything in the future, please feel free to contact me. Sincerely, Allison Hamrick Regional Supervisor [email protected]

Chanel03c, Thank you for your review of Indian Creek Apartments. I am happy to hear you are enjoying your home with Indian Creek for the 2nd time. Please feel free to contact me if you need any assistance in the future. Sincerely, Allison Hamrick Regional Supervisor [email protected]

Dear Samusum, Thank you for your review of Indian Creek apartments. I am happy to hear you are enjoying your home. If you need anything in the future, please feel free to contact me. Sincerely, Allison Hamrick Regional Supervisor [email protected]