Ratings & Prices for Indian Creek Apartments, Carrollton, TX

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

Renter Ratings

Noise	N/A
Grounds	4.7
Safety	4.4
Office Staff	4.8
Maintenance	4.8
Neighborhood	4.8
SatisFacts™ Tour Survey	N/A/5
SatisFacts™ Move-In Survey	N/A/5
SatisFacts™ Maintenance	N/A/5
SatisFacts™ Renewal Survey	N/A/5

Review Count

Number of reviews in the past 365 days	18

Manager's Review Engagement

Percentage of reviews responded to	100%

Manager's Review Reply Time

Average time to respond to reviews	5.78 days

Ratings & Reviews (177 Reviews)

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NenB • Resident • 2014 - 2021

02/12/2021

No one that lives here would give this place a 5 star review. There is crime and sometimes violent. There are fires most likely due to the rats in roofs and subflooring. Amenities work sometimes. Open garbage containers overflowing with debris. They reduced number of pickups… See More

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Indian Creek Apartments Manager

02/17/2021

NenB, At Luma Corp we take all resident feedback very seriously and I would like to personally address your concerns. We haven't had any crime reported to us in a long time, so we're unaware of the crime you speak of. In addition, the fire in your building last year was caused by a cigarette. The trash pickups were actually increased; the number of trash containers were reduced per City requirements and beyond our control. I'm sorry to hear that you're no longer happy at Indian Creek and would like the opportunity to overcome your unfavorable experience.Please feel free to contact me so that we are able to address your concerns. Thank you again for your feedback, it definitely helps us improve. -Dandi Breese, Regional Supervisor 214.361.6666 ext 108 [email protected]

Shay5555 • Resident • 2016 - 2021

02/04/2021

Indian Creek Apartments is the best and most quiet apartment complex I've lived. My daughter and I have been here for over 4 years now. Maintenance are great. Ofice staff are the best. I enjoy all the activities when they have them. Mr. Mike is my… See More

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Indian Creek Apartments Manager

02/17/2021

Shay5555:Thank you for the 5 star review and the wonderful compliments! We appreciate your feedback!Best regards,Dandi Breese, Regional Supervisor

annniekinz17 • Resident • 2021

01/26/2021

I like the communication I have at this place they gave me all the information I needed. Mike was very helpful to us, he explained every detail and answered all the questions I needed about the apartment. the 2 bedroom we got is very spacious and… See More

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Indian Creek Apartments Manager

01/28/2021

Annniekinz17:Thank you for taking the time to post a 5-star review! We appreciate your feedback and the wonderful compliments!Best regards,Dandi Breese, Regional Supervisor

Anissa_W105 • Resident • 2019 - 2021

01/21/2021

My experience at Indian Creek Apts have been overall great. The office staff is awesome. Mike the Assistant Property Manager, he is great as well. They will listen to any problems you have and will do their best to help you with a solution.The apartments are… See More

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Indian Creek Apartments Manager

01/28/2021

Anissa:Thank you for taking the time to leave a review and for the wonderful compliments! We appreciate your feedback.Best regards,Dandi Breese, Regional Supervisor

Resident • 2020 - 2021

01/19/2021

It has been great. I just wish there was more near-by parking available that is not covered parking (so it is free). I have had great communications with the very friendly staff, and the grounds are very nice, with pools, tennis courts & a play ground.… See More

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Indian Creek Apartments Manager

01/22/2021

Thank you for the 5-star review and the wonderful compliments. We appreciate your feedback.Best regards,Dandi Breese, Regional Supervisor

[email protected] • Former Resident • 2017 - 2018

01/08/2021

I recently had to contact the staff regarding my account while at the property. I spoke with both Ashley the leasing consultant and Ashley the property manager. They were very polite and professional in the handling of my issue/account. I did not have to ask them… See More

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Indian Creek Apartments Manager

01/10/2021

Anissa.riley:Thank you for the 5-star review! We appreciate your feedback and the wonderful compliments. We wish you well in your new place, but hope to see you again should your housing needs change.Best regards,Dandi Breese, Regional Supervisor

Resident • 2021

01/04/2021

Mike the manager is great and personable. Good guy! And all issues were taken care of as soon as possible by Mike when I came to see him about them. The property is in a great place and kept up well for its age. It has… See More

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Indian Creek Apartments Manager

01/06/2021

Thank you for taking the time to post a review. We appreciate your feedback.Best regards,Dandi Breese, Regional Supervisor

Kristi_M112 • Resident • 2020

11/14/2020

The management team helped me during a hard time. Welcomed my two fur babies as well. Very professional staff and maintenance crew! So very glad that I moved here! I love my apartment and my neighbors!

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Indian Creek Apartments Manager

11/17/2020

Kristi:Thank you for the 5-star review! We appreciate the wonderful compliments and your feedback.Best regards,Dandi Breese, Regional Supervisor

Prospective Resident • Visited 2020

08/07/2020

I currently live and work in the D.C. area and will be transferring to our Dallas Office location. Having to find an apartment via the internet and telephone has it's challenges. Michael Simmons is the reason I leased at Indian Creek. He took the time to… See More

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Indian Creek Apartments Manager

08/14/2020

Thank you for the 5-star review. We appreciate your feedback and compliments. We look forward to having you join our community! Best regards, Dandi Breese, Regional Supervisor

Cicimullins • Prospective Resident • Visited 2020

08/06/2020

Michael is a great asset to the management team of this community! The whole process of getting approved and signing the lease was simple and user-friendly. This community also uses online support for rent payments and whatnot. Great to have during this difficult time! Can't wait… See More

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Indian Creek Apartments Manager

08/14/2020

Cicimullins:Thank you for the 5-star review. We appreciate your feedback and compliments. We look forward to having you join our community!Best regards,Dandi Breese, Regional Supervisor

Prospective Resident • Visited 2020

08/06/2020

I will be moving here in 2 weeks and when I came in to apply on Monday.. the lawn was beautiful, the office staff was very friendly, but Michael Simmons was the manager who really helped in getting me approved, he went above and beyond.. he… See More

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Indian Creek Apartments Manager

08/14/2020

Thank you for the 5-star review. We appreciate your feedback and compliments. We look forward to having you join our community! Best regards,Dandi Breese, Regional Supervisor

Dionne_H • Resident • 2020

07/03/2020

I absolutely love it here. Even though the apartment fixtures are older , it still makes for a place to call home. Any problems that I have had with maintenance problems always fixed without delays or ignored. The staff has been great from day one. I… See More

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Indian Creek Apartments Manager

07/08/2020

Dionne H:Thank you for the 5-star review and wonderful compliments. We appreciate your feedback.Best regards,Dandi Breese, Regional Supervisor

Resident • 2020

07/01/2020

Mike was amazing, he made this process so seamlessly! Best experience with any apartment complex thus far. Thank you!! I would highly recommend asking for Mike if you ever visit Indian Creek in Carrollton. Customer service was excellent and assured us he would guide us through… See More

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Indian Creek Apartments Manager

07/08/2020

Dear Resident:Thank you for the 5-star review and wonderful compliments. We appreciate your feedback.Best regards,Dandi Breese, Regional Supervisor

Prospective Resident • Visited 2020

07/01/2020

We were in a bind and needed to move ASAP. We were helped by Michael and it was the best experience! He's so helpful and so nice. We couldn't ask for a better experience. I would definitely recommend to anyone looking for a new place

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Indian Creek Apartments Manager

07/08/2020

Dear Prospective Resident:Thank you for the 5-star review and wonderful compliments. We appreciate your feedback.Best regards,Dandi Breese, Regional Supervisor

Jamil_P • Resident • 2020

06/11/2020

I love this community because it's quiet clean and friendly environment. It's very close to the grocery stores literally within walking distance, the staff here is amazing very helpful and understanding I appreciate all that they have done for me. They are so courteous and have… See More

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Indian Creek Apartments Manager

06/12/2020

Jamil P:Thank you for the 5-star review and for the wonderful compliments. We appreciate your feedback and agree that our Team is amazing!Best regards,Dandi Breese, Regiona Supervisor

DebraR8591 544990 • vrp • 2020

05/16/2020

We cast a wide net while searching for a new apartment home. Cassie, Indian Creek leasing agent, was the first person from any property we had dealt with to call us and offer assistance. Not only did she offer floor plan information, she looked up car… See More

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Indian Creek Apartments Manager

05/30/2020

DebraR8591:Thank you for the 5-star review and the wonderful compliments! We agree; our Team is pretty amazing! Thank you for choosing Indian Creek as your new home.Best regards,Dandi Breese, Regional Supervisor

Resident • 2015 - 2020

04/30/2020

I love living here. The office staff has ALWAYS been super nice, and helpful. The maintenance guy is super sweet and efficient. Reported an issue with my AC this morning and it was fixed within two hours.

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Indian Creek Apartments Manager

05/06/2020

Dear Resident:Thank you for the 5-star review! We appreciate the feedback and the compliments. We agree; the staff is AWESOME! Best regards,Dandi Breese, Regional Supervisor

Prospective Resident • Visited 2020

03/02/2020

I'm moving from Louisiana, which is bit away from the property. Mike, an assistant manager, helped a lot with some problems I needed to go through. And he responded in a quick manner regarding to all the questions I asked - especially via email. My wife… See More

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Indian Creek Apartments Manager

03/06/2020

Prospective resident:Thank you for the 5-star review! We appreciate the compliments and feedback, and we look forward to you joining our community.Best regards,Dandi Breese, Regional Supervisor

Resident • 2020

02/27/2020

I had an issue with my bathroom at late in the evening, it wasn't an emergency but it was something that needed to be fixed. Richard the maintenance manager called back within 30 minutes despite the hour and told me that he'd have it fixed while… See More

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Indian Creek Apartments Manager

02/29/2020

Resident:Thank you for the 5-star rating and the wonderful compliments! We agree; our Team is awesome and we pride ourselves on excellent customer service.Thanks again for taking the time to provide your feedback.Best regards,Dandi Breese, Regional Supervisor

Greg_R588 • Resident • 2020

02/07/2020

Great staff Low rents Great elementary school in this area Stem Academy . Good sized Dog park. Staff is always putting on community events feeding us and prizes. We have been here for 3 years now and will be buying a home soon. this is a… See More

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Indian Creek Apartments Manager

02/26/2020

Greg,Thank you for taking the time to post a review. We appreciate the compliments and value your residency.Best regards,Dandi Breese, Regional Supervisor

phil1970 • Resident • 2018 - 2019

12/03/2019

I have lived here for over a year. I have enjoyed my stay here. Maintenance is very responsive whenever you have a request. There are 2 grocery stores right down the street. The office staff is also very responsive and professional. I would highly recommend The… See More

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Indian Creek Apartments Manager

12/11/2019

Phil1970:We are glad you chose a LumaCorp community as your home, and we hope that you have many more great experiences during your residency. Thank you for taking the time to post a review! Dandi Breese, Regional Supervisor

anonymous • vrp • 2019

11/27/2019

I haven't really had any issues up until yesterday. It is a very quiet community, (minus my neighbors). There are two doors for every apartment, and I have been noticing that the door I don't use has been unlocked (They can't enter because of the dead… See More

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Indian Creek Apartments Manager

12/11/2019

Anonymous, At Luma Corp we take all resident feedback very seriously and I would like to personally address your concerns. Please feel free to contact me so that we are able to address your concerns. Thank you again for your feedback, it definitely helps us improve. -Dandi Breese, Regional Supervisor 214.361.6666 ext 108 [email protected]

Brimcc • Resident • 2019

08/15/2019

I love this place!!! I have lived here twice and everyone here is so nice!!! Leasing agents and managements is amazing!!!!! I would recommend these apartments to everyone! Pools are nice and maintained. Problems are gandered promptly

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Indian Creek Apartments Manager

08/17/2019

Thank you for your 5 star review of Indian Creek apartments. We value all feedback received and I am happy to hear you are enjoying your home at Indian Creek once again. Please feel free to contact me if you need anything in the future, and thank you again for continuing to call Indian Creek home!Allison HamrickRegional [email protected] x120

Vickie Richardson • Resident • 2002 - 2019

02/05/2019

Well Frist Of All THE Property Manager We Have Now I See She Is Very Very Caring (Destiny Everett) I Live Here 16th Year's And They Only Painted One Time And The Ground Need To Be Made Beautiful Overall This My Home At Indian Creek Apt… See More

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Indian Creek Apartments Manager

02/08/2019

Vickie,Thank you for your review of Indian Creek apartments. We appreciate all feedback received and I am happy to hear you are continuing to enjoy your home after 16 years. LumaCorp takes pride in customer service at every community and I am happy to hear Destiny and the Indian Creek team show how much they care.If you need anything in the future, please feel free to contact me.Allison HamrickRegional [email protected] x120

melycerv85 • Resident • 2016 - 2019

02/04/2019

I have lived here since 2016 and have been very satisfied with the complex. The staff is always very knowledgeable and friendly, maintenance is always ontop of any issues, and the curtosy officers are prompt in responding when called. The location of the complex is extremely… See More

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Updated Review

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Manager

Features & Amenities

Laundry

Laundry On-Site
Washer/Dryer Connections

Parking

Covered Parking

General

Additional Storage
Air Conditioner
BBQ and Picnic Area
Balcony or Patio
Business Center
Clubhouse
DishWasher
Disposal
Dog Park
Fireplace
Fitness Center
Free Weights
Guest Room
Kitchen Pantries
Microwave
On-Site Maintenance
On-Site Management
Online Payments Accepted
Package Receiving Service
Playground
Pool
Recycling Program
Short Term Lease Available
Spa
Tennis Court
Vaulted Ceilings
Walk In Closets

Pets

Cats Allowed
Restrictions: Breed Restrictions Apply
Comments: Large Pets Welcome**
Dogs Allowed
Restrictions: Breed Restrictions Apply
Comments: Large Pets Welcome**

Floor Plans & Pricing

1 Bedrooms, 1 Bathroom

Price
Price
$974 - $1,241
SQ. FT.
705
Available
Avail.
5 Units
Model
Primrose

View Floor Plan

Price
Price
$1,054 - $1,212
SQ. FT.
930
Available
Avail.
3 Units
Model
Paintbrush

View Floor Plan

Price
Price
$1,073 - $1,250
SQ. FT.
930
Available
Avail.
5 Units
Model
Bluebonnet

View Floor Plan

2 Bedrooms, 1 Bathroom

Price
Price
$1,107 - $1,258
SQ. FT.
930
Available
Avail.
N/A
Model
Lantana

View Floor Plan

Price
Price
$1,115 - $1,276
SQ. FT.
930
Available
Avail.
3 Units
Model
Sorrel

View Floor Plan

2 Bedrooms, 2 Bathrooms

Price
Price
$1,241 - $1,564
SQ. FT.
1,080
Available
Avail.
6 Units
Model
Sage

View Floor Plan

Disclaimer: Special, prices and availabilities subject to change.

Leasing:

Indian Creek Apartments in Carrollton, Texas offers a fantastic amenity package and unbeatable value just minutes from the North Dallas business district, I-35, SH121, PGB Turnpike, and the Dallas North Tollway. With shopping, dining, and entertainment so close, you may never want to leave! We offer convenient services including online bill-pay, 24-hour service requests, and electronic account statements, and with our free Wi-Fi, you can do all this pool-side! Visit our award-winning staff today!

Office Hours

Sunday: Closed
Monday - Friday: 08:30 AM - 05:30 PM
Saturday: 10:00 AM - 05:00 PM

Questions & Answers

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Frequently Asked

What are noise levels like at Indian Creek Apartments?
The community is rated 4.6/5 stars, which is considered having extremely quiet noise levels on average.

How satisfied are residents with the upkeep and overall appearance of the grounds at Indian Creek Apartments?
The community is rated 4.7/5 stars, signifying extreme satisfaction on average.

How safe is Indian Creek Apartments?
The community is rated 4.4/5 stars, which is considered being extremely safe on average.

How satisfied are residents with the neighborhood
The community is rated 4.8/5 stars, signifying extreme satisfaction on average.

How effective was the maintenance team when resolving your problem?
The community is rated 4.8/5 stars, which is considered being extremely effective on average.

How often does management engage with reviews?
Managers have responded to 100% of their community reviews in the past year.

How quickly does management engage with reviews?
Managers have replied within 5.78 days to their community reviews in the past year.

Who manages Indian Creek Apartments?
LumaCorp Inc.

What is the pet policy at Indian Creek Apartments?
Cats Allowed
Restrictions: Breed Restrictions Apply
Comments: Large Pets Welcome**
Dogs Allowed
Restrictions: Breed Restrictions Apply
Comments: Large Pets Welcome**

What types of floor plans are available?
1 Bed, 1 Bath and 2 Beds, 1 Bath and 2 Beds, 2 Baths