The Avenues at Carrollton
#15,962 #23 #2,718

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The Avenues at Carrollton

4689 Mustang Parkway, Carrollton, TX 75010
(89 Reviews)
$1,425 - $2,675/mo
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Floor Plans & Pricing

1 Bedroom

A1

1 Bed, 1 Bath | 660 sq. ft.

$1,425 - $1,550

1 Available Unit

See Floor Plan Details

A1HC

1 Bed, 1 Bath | 660 sq. ft.

$1,475

See Floor Plan Details

A3

1 Bed, 1 Bath | 768 sq. ft.

$1,600

See Floor Plan Details

A2K

1 Bed, 1 Bath | 867 sq. ft.

$1,660 - $1,775

See Floor Plan Details

A2

1 Bed, 1 Bath | 983 sq. ft.

$1,685 - $1,860

See Floor Plan Details

2 Bedrooms

B1

2 Beds, 2 Baths | 1,103 sq. ft.

$2,020 - $2,145

7 Available Units

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B2

2 Beds, 2 Baths | 1,218 sq. ft.

$2,135

1 Available Unit

See Floor Plan Details

B3

2 Beds, 2 Baths | 1,280 sq. ft.

$2,285 - $2,310

1 Available Unit

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B1HC

2 Beds, 2 Baths | 1,183 sq. ft.

$2,010 - $2,060

See Floor Plan Details

3 Bedrooms

C1

3 Beds, 2 Baths | 1,515 sq. ft.

$2,650 - $2,675

2 Available Units

See Floor Plan Details

C4

3 Beds, 2 Baths | 1,380 sq. ft.

$2,485 - $2,610

1 Available Unit

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFactsā„¢

Community epIQ Grade

D
D

Renter Ratings

D+

Review Ratings

Noise

2.5

Grounds

1.0

Safety

1.0

Office Staff

1.0

Maintenance

2.0

Neighborhood

4.0

Survey Ratings

SatisFactsā„¢ Tour Survey

SatisFactsā„¢ Move-In Survey

SatisFactsā„¢ Maintenance Survey

SatisFactsā„¢ Renewal Survey

Review Count

C-

Number of reviews in the past 365 days

2

Managerā€™s Review Engagement

F

Percentage of reviews responded to

0.00%

Managerā€™s Review Reply Time

F

Average time to respond to reviews

N/A

View Community Timeline
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The Avenues at Carrollton Reviews

(87)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFactsā„¢ at the community, ensuring reviews are from real residents or prospects!

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anonymous

Resident ā€¢ 2021 - 2023

9/3/2023

The complex is filthy

If you prefer a apartment complex that is neat and well maintained, do not rent here. The grounds are dirty with litter and dog crap everywhere. The breezeways need to be power washed. Also the security gates are always broken, making them useless. There areā€¦Ā See More >
    Review Author Icon

    anonymous

    Resident ā€¢ 2021 - 2023

    4/14/2023

    RUN RUN RUN

    These apartment complexā€™s are the WORST. Do not live here. First off the reviews on Google are getting modified by the management. Itā€™s worst than you think. First the gates are always broken. Second the people that live here are junkies and drug dealers.. thereā€¦Ā See More >
      Review Author Icon

      anonymous

      Resident ā€¢ 2021 - 2022

      10/17/2022

      Socially Awkward, Racist Staff

      Units are okay inside. They are painting the outside an ugly color scheme though. Carpet, not recommended. Amenities lackluster. Just a basic living space. Not worth what they are charging now. Parking is an issue. Apartment is not kept up. Staff are just awkward andā€¦Ā See More >
        Review Author Icon

        anonymous

        Resident ā€¢ 2021 - 2022

        3/31/2022

        Bugs and rude management

        This complex is terrible now that Noel Management has taken over! Do not move here! They have bugs! They don't keep the property clean and Miranda the manager is very rude. She is not responsive and when you ask to speak with someone other thanā€¦Ā See More >
          Review Author Icon

          Briana_G176

          Resident ā€¢ 2020 - 2022

          2/26/2022

          I am just about fed up w/ this new management company & they just took over. We got new management ending of 2021 going into the new year. The trash service sucks & always looks a mess now. The gates are always broken now, soā€¦Ā See More >
            Review Author Icon

            Alexa_C664

            Resident ā€¢ 2022

            2/19/2022

            RUN!! DO NOT WALK far away from this complex!! Never in my life have I experienced the hell that was my experience here. Let me start from the beginningā€¦.our move in date got changed/pushed back THREE times!! The reason we were given is that ā€œtheyā€¦Ā See More >
              Review Author Icon

              rpjm125

              Resident ā€¢ 2020 - 2021

              6/27/2021

              I was very excited to move into Avenues relocating from another state.. My apt is very big and spacious but the upkeep at this place is horrible. For starters the grills are never clean nor have propane. The gym temperature is always hot, the complexā€¦Ā See More >
                Manager

                6/29/2021

                The Avenues at Carrollton by ARIUM
                We're sorry to hear that your stay so far has not been 100% up to standards. Thank you for taking the time to bring your experience to our attention so we may work to improve your stay as soon as possible. Please reach out to us at ResidentServices@ARIUMLiving.com at your earliest convenience so we may continue a dialogue with the goal of resolving these issues and improving your stay with us. We look forward to hearing from you.

                Updated Review

                Review Author Icon

                anonymous

                Resident ā€¢ 2019 - 2021

                5/1/2021

                The Avenues at Carrollton is a terrible place to live. People through trash everywhere, drive way too fast through the parking, parking is a nightmare, people do not clean up after their dogs and the there are dogs barking constantly day and night. While thisā€¦Ā See More >
                  Manager

                  5/3/2021

                  The Avenues at Carrollton by ARIUM
                  We're sorry to hear that you have not enjoyed your stay with us. If you will, please reach out to us at ResidentServices@ARIUMLiving.com so we may help you resolve this noise issue as soon as possible.
                  Review Author Icon

                  anonymous

                  Resident ā€¢ 2019

                  11/7/2019

                  The apartment itself is nice and everything is maintained fairly well. I like the unit I live in. The breezeways and stairs could use to be cleaned more often however. If you live in a building facing Plano Parkway, be prepared for a lot ofā€¦Ā See More >
                    Manager

                    11/8/2019

                    The Avenues at Carrollton by ARIUM
                    Thanks or taking the time to leave us a review and bringing these issues to our attention. We're always striving to improve the Avenues at Carrollton experience, so we greatly appreciate your feedback on how we can improve. If you need anything further from us, don't hesitate to reach out. We hope you have a great day!
                    Review Author Icon

                    Resident 663714

                    Verified Resident ā€¢ 2019

                    7/11/2019

                    We have only lived here for eight days. We really appreciate the staff and administration. They make us feel special. Our apartment layout is spacious and comfortable. The pool is amazing. Can't wait to make this a home.

                      Manager

                      5/21/2020

                      The Avenues at Carrollton by ARIUM
                      Welcome to our community! We're happy you're enjoying your stay thus far. If there's anything at all we can do for you to help you settle in, don't hesitate to let us know!
                      Review Author Icon

                      Resident 658453

                      Verified Resident ā€¢ 2019

                      6/29/2019

                      It has been awhile since I have lived into an apartment, lots of changes. When I was looking for a place, I was running out of time. I was tired of looking ,and picked this one. The apartment is nice, I liked the big bedroomā€¦Ā See More >
                        Manager

                        7/1/2019

                        The Avenues at Carrollton by ARIUM
                        Your satisfaction is a big point of emphasis for us, so we're happy you appreciate your new home! Please let us know if there is anything else we can do for you; we are more than happy to help!
                        Review Author Icon

                        Resident 656546

                        Verified Resident ā€¢ 2019

                        6/24/2019

                        We really feel like home here, the amenities and the staff are great. Very clean, high standard apartments. They have those little details that makes the difference. This weekend we were at the first community party and the neighbors are very social, diverse and nice.

                          Manager

                          6/26/2019

                          The Avenues at Carrollton by ARIUM
                          Thank you so much for your positive comments about The Avenues at Carrollton by ARIUM! It's pleasing to know you've enjoyed your time at The Avenues at Carrollton by ARIUM so far.
                          Review Author Icon

                          Resident 653760

                          Verified Resident ā€¢ 2019

                          6/17/2019

                          I seriously love my apartment. I'm a wee bit cramped as the size I needed wasnt available. The staff offered storage (small fee) but it is so convenient to have my things nearby. I love the pool and my mom seriously raved about the gymā€¦Ā See More >
                            Manager

                            6/19/2019

                            The Avenues at Carrollton by ARIUM
                            We are so happy to read such a great review about The Avenues at Carrollton by ARIUM! Please let us know if there is anything else we can do for you; we are more than happy to help!
                            Review Author Icon

                            Resident 642670

                            Verified Resident ā€¢ 2019

                            5/20/2019

                            I have only been here a week but so far it's been great. Love the apartment, community is well maintained, pretty quiet, staff are friendly and helpful. Residents have also been very friendly. Close to shopping and walking trails as well.

                              Manager

                              5/22/2019

                              The Avenues at Carrollton by ARIUM
                              Welcome to the Avenues at Carrollton; we're thrilled to have you as a part of our community! Thank you for your kind comments about our community and staff. If there's anything else we can do to make your experience even better, please don't hesitate to let us know!
                              Review Author Icon

                              anonymous

                              Resident ā€¢ 2019

                              5/5/2019

                              The apartment is beautiful, but the professionalism and communication is poor. There is not enough parking for the residents since parking is open to anyone. There have been occasions where there was not one space open at all in the entire complex. So, as aā€¦Ā See More >
                                Manager

                                5/6/2019

                                The Avenues at Carrollton by ARIUM
                                We're disappointed to hear you've had issues getting in touch with our team; May we help you fix this? If you'd like to reach out at WeListen@ARIUMliving.com, we can have someone get in touch with you right away.
                                Review Author Icon

                                Resident 635235

                                Verified Resident ā€¢ 2019

                                5/4/2019

                                Just moved in and so far the staff has been very friendly and keeps tabs on us well. They remember us and while we've had a lot of kinks in the move in process the leading staff and maintenance staff have helped it go asā€¦Ā See More >
                                  Manager

                                  5/6/2019

                                  The Avenues at Carrollton by ARIUM
                                  We're happy you found our staff to be so supportive during your experience here at The Avenues at Carrollton by ARIUM! Thanks again for the review; we look forward to making your stay here even better!
                                  Review Author Icon

                                  Resident 631834

                                  Verified Resident ā€¢ 2019

                                  4/26/2019

                                  My experience was great. The leasing agent was very knowledgeable and extremely helpful throughout the process the staff here is wonderful. I enjoyed the Easter brunch that was provided and the community really participated

                                    Manager

                                    4/29/2019

                                    The Avenues at Carrollton by ARIUM
                                    We're thrilled to hear you had such a positive experience with us, and we appreciate your feedback of our community and our community events! It's so gratifying to know you're enjoying your stay at The Avenues at Carrollton by ARIUM. We do it all for you.
                                    Review Author Icon

                                    Resident 631381

                                    Verified Resident ā€¢ 2019

                                    5/13/2019

                                    Love the atmosphere. Everyone is respectful of each other. The staff is great, very friendly and willing to do whatever it takes to make things right. I'm looking forward to meeting new friends and having a great time around the pool thisā€¦Ā See More >
                                      Manager

                                      4/29/2019

                                      The Avenues at Carrollton by ARIUM
                                      Thanks for your praise and kind comments about our team and community! Feel free to reach out to us if you need anything. Have a wonderful day!
                                      Review Author Icon

                                      Resident 621258

                                      Verified Resident ā€¢ 2018 - 2019

                                      3/29/2019

                                      Just an awesome place to live. Staff is friendly and the community is awesome. If there was ever a problem, then I know that it would get solved immediately. Out of all of the apartment communities I've lived in this is by far the best!!!!

                                        Manager

                                        4/3/2019

                                        The Avenues at Carrollton by ARIUM
                                        We're happy to hear you had such a positive experience with our team! Your positive comments are incredibly motivating and much appreciated. It feels good to know that our efforts aren't going unnoticed!
                                        Review Author Icon

                                        Resident 605469

                                        Verified Resident ā€¢ 2018 - 2019

                                        2/18/2019

                                        Everything about the actual complex is great no problems there, I have had a couple of issues with management and how they have handled my move in process and information regarding my renters insurance but both have been resolved. At the same time it's notā€¦Ā See More >
                                          Manager

                                          2/21/2019

                                          The Avenues at Carrollton by ARIUM
                                          We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!
                                          Review Author Icon

                                          anonymous

                                          Resident ā€¢ 2017 - 2018

                                          2/2/2019

                                          Residents required to pay $25-$30+ per month for Valet Trash Pickup, but there is always trash left on floors around stairwells and main corridors. Floors in hallways stained from trash bags being hauled out and pet stains in elevator. Hallways have a foul smell inā€¦Ā See More >
                                            Manager

                                            2/5/2019

                                            The Avenues at Carrollton by ARIUM
                                            Please accept our apologies for your disappointing stay thus far. We'd like to thank you for bringing the issue of leftover trash to our attention. We will use your comments to refine our efforts and remedy this issue. We're also sorry to hear our new online payment system has not been satisfactory. In going green with our payment policies, it was our hope that we would create a streamlined experience for the community to pay rent and other various fees, so we regret to hear this hasn't been the case in your experience. We'd like to continue a dialogue to further address the issues you've described and help ease any concerns with our new online payment system; if you will, please reach out to us at WeListen@ARIUMliving.com so we can further assist you.
                                            Review Author Icon

                                            Resident 598814

                                            Verified Resident ā€¢ 2017 - 2019

                                            1/31/2019

                                            I had no problems living here for the longest. However once we had an issue with our window cracking due to stress from sudden temperature changes. We were left to foot the bill and told that it was our fault. I asked to be notifiedā€¦Ā See More >
                                              Manager

                                              2/4/2019

                                              The Avenues at Carrollton by ARIUM
                                              We take all issues and concerns very seriously and are constantly working towards building a better community. Your satisfaction is our number one concern and we hate to see any of our residents lower their expectations due to disappointing experiences. Let us make things right. If you'd like to reach out to us at WeListen@ARIUMliving.com we can better assist you in resolving this issue.
                                              Review Author Icon

                                              Kristinfinney

                                              Resident ā€¢ 2019

                                              1/23/2019

                                              I have lived here two years and I cannot wait for my lease to end! Management has changed so many times and no one ever has a clear direct answer for you and if they tell you they will call you back don't count onā€¦Ā See More >
                                                Manager

                                                1/27/2019

                                                The Avenues at Carrollton by ARIUM
                                                Kristin, let us be the first to apologize for this negative experience. Surpassing our resident's standards is what we strive for, so to hear you're experiencing issues with our team is upsetting to us. We want to assure you that these issues are not only uncharacteristic of The Avenues at Carrollton by ARIUM, but unacceptable as well. Let us make things right. If you'd like to reach out to us at WeListen@ARIUMliving.com we can better assist you in resolving these issues. We look forward to hearing from you and improving your experience.
                                                Review Author Icon

                                                Resident 588139

                                                Verified Resident ā€¢ 2018 - 2019

                                                7/14/2019

                                                Wonderfull place to live !!! Location is great and convenience !!! Also we have a good rated school district (LISD). All the property has a good maintance. Beatifull neighborhood. You can find good and nearby places to go shopping and dining !

                                                  Manager

                                                  5/20/2020

                                                  The Avenues at Carrollton by ARIUM
                                                  We're pleased to hear you're enjoying your stay and our community's convenient location! Thanks for taking the time to leave us a review; we greatly appreciate it!
                                                  Review Author Icon

                                                  Resident 445771

                                                  Verified Resident ā€¢ 2018

                                                  10/31/2018

                                                  Very gracious office staff and excellent Maintenance response to my needs As just moved on and had several requests. Called office and they sent Excellent trained staff member to handle my requests. He was very nice and courteous.

                                                    Manager

                                                    11/5/2018

                                                    The Avenues at Carrollton by ARIUM
                                                    We're happy you found our staff to be so supportive during your experience here at The Avenues at Carrollton! Please don't hesitate to reach out if there's anything additional we can do for you!

                                                    Features & Amenities

                                                    Pets
                                                    • Cats Allowed
                                                      Deposit: $250. Fee: $250. Rent: $20. Restrictions: Breed restrictions apply. Pet Limit: 2
                                                      Less Info
                                                      More Info
                                                    • Dogs Allowed
                                                      Deposit: $250. Fee: $250. Rent: $20. Restrictions: Breed restrictions apply. Pet Limit: 2
                                                      Less Info
                                                      More Info
                                                    Other
                                                    • 24-Hour Management Availability
                                                    • Business Center
                                                    • Car Wash Location on Site
                                                    • Clubhouse
                                                    • Controlled Access
                                                    • Fitness Center
                                                    • Gated Access
                                                    • Online Services Available
                                                    • Outdoor Grilling and Picnic Area
                                                    • Pool
                                                    • Recycling Program
                                                    • Valet Trash Service
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                                                    Leasing

                                                    The Avenues at Carrollton Apartments is a luxury apartment community, offering you a resort-style abode in the heart of Carrollton, TX. Only minutes from major highways and interstates, our upscale, pet-friendly community offers spacious 1, 2, and 3 bedroom apartment homes, each coming in with the lavish conveniences you expect from a luxury community. Experience lofty 9-foot ceilings, modern kitchens with granite counter tops and stainless steel appliances, walk-in closets, gorgeous wood-style flooring, a refreshing resort-style pool with BBQ grills, a complimentary coffee bar, a media room, and a 24-hour fitness center. Call today to tour your new home.
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                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Friday: 08:30 AM - 05:30 PM
                                                    • Saturday: 10:00 AM - 05:00 PM

                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    Based on 89 number of votes by renters, The Avenues at Carrollton is currently rated 4.1 out of 5 stars.
                                                    The Avenues at Carrollton is rated 1/5 stars in our renters grounds survey, which is considered poor. The grounds are in a state of disrepair and need immediate attention.
                                                    The Avenues at Carrollton is rated 2/5 stars in our renters maintenance survey, which is considered poor. The maintenance team is unresponsive and ineffective in addressing issues.
                                                    The Avenues at Carrollton is rated 2.5/5 stars in our renters noise survey, which is considered poor. The noise level is consistently loud and disruptive, making it difficult to live in the complex.
                                                    The Avenues at Carrollton is rated 1/5 stars in our renters safety survey, which is considered poor. The complex is very unsafe and poses serious risks to residents.
                                                    The Avenues at Carrollton is rated 4/5 stars in our renters neighborhood survey, which is considered good. The complex is located in a generally safe and desirable neighborhood with good access to local attractions and services.
                                                    The Avenues at Carrollton is rated 1/5 stars in our renters staff survey, which is considered poor. The staff is unresponsive and unhelpful, making it difficult to live in the complex.
                                                    Cats Allowed
                                                    Deposit: $250
                                                    Fee: $250
                                                    Rent: $20
                                                    Restrictions: Breed restrictions apply
                                                    Pet Limit: 2
                                                    Dogs Allowed
                                                    Deposit: $250
                                                    Fee: $250
                                                    Rent: $20
                                                    Restrictions: Breed restrictions apply
                                                    Pet Limit: 2
                                                    1 Bed, 1 Bath
                                                    2 Beds, 2 Baths
                                                    3 Beds, 2 Baths

                                                    Check Availability

                                                    The Avenues at Carrollton

                                                    March 2024

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                                                    The Avenues at Carrollton is a 660 - 1,515 sq. ft. apartment in Carrollton in zip code 75010. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $1,425 - $2,675. Nearby cities include Addison, Farmers Branch, Coppell, Dalla, and The Colony.

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