Review History for Verified Resident 642275

MAA Brushy Creek


Updated Review

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Resident 642275

Verified Resident ā€¢ 2019 - 2023

2/7/2023

At first was ok, Paul was very attentive . Dryer didnt work and cabinets are made out of peel and stick wood, not real wood. Microwave is old, when I asked about control panel moving I was ignored. It funtions. Rent is extremely high and for the small apt. It's absurd. Grounds over all are fine, pool is nice, sometimes a little dirty. One maintence man is very nice and attentive, I dont know his name, his english isnt great but he is so nice and helpful!
    Manager

    2/9/2023

    MAA Brushy Creek
    Hi, we welcome the opportunity to turn your experience around. Please contact us at ResidentCare@maac.com and allow us 48 business hours for a response so we can better understand your situation. Thank you, MAA Brushy Creek
    4 Previous Reviews

    Previous Review

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    Resident 642275

    Verified Resident ā€¢ 2019 - 2022

    2/7/2022

    It's fine . Rent is too high , tenants are ignored . It's a corporation not a home . No one cares about the tenants only how much money can be made in any way possible. Call or email office and you're usually ignored .
      Manager

      2/12/2022

      MAA Brushy Creek
      Thank you for sharing your feedback.

      Previous Review

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      Resident 642275

      Verified Resident ā€¢ 2019 - 2021

      10/28/2021

      It's ok . My only real complaint is the rent going up so drastically . Everything else is fine. Love my view, complex is fault quiet , current neighbors are quiet and pheasant . Location is perfect fir all needs.
        Manager

        10/29/2021

        MAA Brushy Creek
        Hello, we appreciate you taking the time to leave us this feedback. We do hope we can be of assistance in the future. Take care!

        Previous Review

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        Resident 642275

        Verified Resident ā€¢ 2019 - 2021

        2/8/2021

        Great location, great view , quiet fir the most part . Pricey, but comparable for Austin. Downside office staff isn't very caring or attentive. Customer service is not so great once moved in. You're ignored and not appreciated.
          Manager

          2/10/2021

          MAA Brushy Creek
          Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out to us if there's anything more we can do!

          Previous Review

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          Resident 642275

          Verified Resident ā€¢ 2019 - 2020

          2/10/2020

          It's fair , communication is fair . Neighbors above are elephants. All the rest are quiet . Complained, but to no avail. Just typical , rude, classless creatures with a monsterchild . The view is really nice . Love the location. If rent would go down , above neighbors were quiet and appliances and cabinets weren't cheap garbage , I'd stay .
            Manager

            2/11/2020

            MAA Brushy Creek
            Thank you for pointing out our convenient location. We would like to discuss your concerns directly to better understand your experience. Please email us at ResidentCare@maac.com and allow 48 business hours for a response.

            Review 24 out of 408

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