Review History for Verified Resident 640807

Gateway at College Station


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Resident 640807

Verified Resident 2018 - 2019

5/15/2019

This apartment is fine in regards to the buildings. They??™re not the nicest but not bad. It??™s the management that is the problem. Our building had constant issues that took pestering to get anything done about. Maintenance would not finish the job day of and would have to be contacted to be reminded to come back and finish (even weeks later). My apartment never had cable or internet (which was paid for and included in the lease) and after countless emails and face to face interactions trying to get things resolved, my roommate and I eventually gave up trying to get them to fix things because they would promise to look into it, but then never get back to us. We would take the initiative to follow up, but with no advancement on their end. Even our parents contacted management and nothing was done. It wasn??™t worth the time or energy anymore. It??™s extremely annoying to not be given what you pay for, and even more frustrating not being taken seriously.
    Manager

    5/16/2019

    Gateway at College Station
    Verified Resident 640807, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. My name is Cielo and I am the Marketing Manager at Gateway at College Station. We take your comments very seriously and would like to meet with you in person to walk through each of your concerns. Please call me at your earliest convenience at (979) 696-5711 or via email at cornelas@peakcampus.com so that we can schedule our meeting and make progress with your concerns. Thank you!

    Review 21 out of 146

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    Gateway at College Station

    • Lease Terms *
    • Annual (08/21/2024 - 07/31/2025) Shared
    • Annual (08/21/2024 - 07/31/2025) Deluxe (1 Full Bedroom)
    • Annual (08/21/2024 - 07/31/2025) Private
    • Annual (08/21/2023 - 07/31/2024) Private
    • Annual (08/21/2023 - 07/31/2024) Private
    • Annual (08/21/2023 - 07/31/2024) Full 4 Bedroom Unit
    • Annual (08/21/2024 - 07/31/2025) Private
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