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Laurel Ridge


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anonymous

Resident 2010 - 2011

8/21/2011

Laurel Ridge has an issue with making copies of paperwork and giving it to you, which in my mind should always be a given to not only cover their butt, but also the renter's butt on issues. We made a plan to pay out our pet deposit with them and they "lost" the paper that was supposed to stay in our file. They then told us we hadn't paid all of it when we were sure we had, but we couldn't prove it because of no reciept. They charged us many times for stuff that was in other people's files, and when we went in and questioned it, they just said it was a mistake. When getting the deposit back at the end of our lease, they charged us for things that were not damaged and/or were covered by regular maintenance between tenants.Be sure and take pictures before you fully leave to document the condition of your apartment because they also take pictures. They went through several managers while I was there which is a red flag in it's own. People from Bryan would come and raid the dumpsters in broad daylight and even steal water softener from the complex. My roommate's truck got broken into one night and stuff was stolen from her. If you do live here, make sure you get copies of EVERYTHING you sign or do with the office. I got charged too many times fr stuff that was wrong.

    Review 8 out of 42

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