Review History for Kaylapeterson123

The Grand 1501


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Kaylapeterson123

Resident 2018

6/15/2018

Currently completely frustrated with this whole experience and today was only my first day. I was scheduled to move in today. Picked up my keys and went to do a walk threw before i started to move my things only to find the place was horrible. Two holes in the front door. Holes in the carpet, the carpet isn't even laid down correctly so it's pulling up in the living room the bed room and at the bathroom door. The kitchen laminate floor has a ton of holes and scratches in it. There were roaches in the sink and had cobwebs with dead spiders still in the top corner of the living room. After being told that my new apartment was cleaned and ready to be moved in it's frustrating as hell. I took the day off work to get this done only to find it like it was today. The carpet and laminate floor needs to be replaced but instead the Assistant manager says that won't happen. That they will have a worker simply patch the holes in the carpet and correct lay the carpet this time and that nothing will be done to the kitchen flooring. No one wants to live in a new apartment that has roaches and where the carpet is coming up with nails under it sticking out. As of right now i will never refer someone to live At castlerock apartments and i wish i had never signed with them!

Review 23 out of 340

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The Grand 1501

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