Review History for anonymous

The Grand 1501


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anonymous

Resident 2018

9/23/2018

Worst place to live office staff is rude an not willing to fix or do anything. You get charged for a small table on your porch but the maintenance can have motors, atvs, refrigerators and motorcycles on their's. Internet goes out all the time. Maintenance is a joke, if you would even call it maintenance they do not speak English an can't fix anything so ready for my lease to end. Wish I never rented from this complex.
    Manager

    1/11/2019

    The Grand 1501
    We are very sorry to hear that your experience at The Grand 1501 was not positive and would love the chance to address the issues in your review. Unfortunately, we did not take over management until the following month and were not able to reach out to you when this review was originally posted. It is our understanding that prior management was particularly stringent when it came to porch decoration and would be more than happy to revisit the matter with our new team. Concerning this issue or any of your other maintenance requests that have gone unnoticed, we strongly encourage you to reach out to our community manager at manager.thegrand1501@conam.net to begin a conversation about how we might best be able to turn your poor experience into a positive one. Thank you very much for taking the time to provide your feedback and we hope to hear from you soon!

    Review 21 out of 340

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    The Grand 1501

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