Review History for anonymous

The Grand 1501


Review Author Icon

anonymous

Resident 2018 - 2020

6/4/2020

This is a deserted apartment complex, an absolute ghost town. Im literally the only tenant on my part of the property. Theres times where I go days or even a whole week without seeing another person. When I moved in I was without hot water not for a week, not for several weeks, but for 2 MONTHS. Is that even legal? Office staff literally changes every month. They lost my records and claimed I had to pay my rent again...proceeding to give me an eviction notice for being delinquent. They pulled this on all my neighbors. Luckily I had a receipt, to which they said "sorry." But it gets better: They lost my contract and claimed my rate did not include all bills paid, which was the only reason I move to this property. I found my copy and submitted it.. to which they answered "oh yeah, we found your contract, youre fine". Theyre literally trying to cheat everyone by having us sign up for all-bills-paid rate and then refuse to honor it unless you can prove it..cause they conveniently lost their records. (A friend of mine said "oh, then im not binded" and moved out) I cant wait till my contract is up.
    Manager

    7/8/2020

    The Grand 1501
    Hello, all of our residents are important and we are sincerely sorry that you have experienced a problem. We would love to schedule a meeting to document your issues and concerns so you can be assured that they will be addressed. Please contact us at your earliest convenience.

    Review 10 out of 340

    Share This Review

    Check Availability

    The Grand 1501

    March 2024

    Sun
    Mon
    Tue
    Wed
    Thu
    Fri
    Sat
    1
    2
    3
    4
    5
    6
    7
    8
    9
    10
    11
    12
    13
    14
    15
    16
    17
    18
    19
    20
    21
    22
    23
    24
    25
    26
    27
    28
    29
    30
    Beds

    0

    Baths

    0

    Share This Review