Review History for anonymous

The Trails at Wolf Pen


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anonymous

Resident 2018

11/15/2018

Do not live here!!! Everyone in the office is rude and the only thing they care about is sucking as much money as they can out of you! When we signed the lease we were told they were pet friendly. We were fined $250 for having our pets, an automatic $250 carpet cleaning at the end of our lease & $10 a day. We turned in our service dog papers for the dogs and they are still saying they didn't get the paper work and giving us a hard time. Our bathtub was not sealed when we moved in so it chipped away. It took months to get it fixed and they tried to blame that damage on our dogs! The dogs never got in the tub bc we were UNABLE to even take baths bc of all the chipping paint! We got it fixed and it's now chipping away again bc it wasn't a good job! ALSO, our apartment recently flooded with toilet water and they had to put us in a temporary apartment and after we MOVED OUT OF IT they told us "don't forget we have to charge y'all an extra $250 for carpet cleaning for that apartment too now" we wouldn't have even went to the temporary one if we KNEW that would happen! They never told us! And also we bought two Dr. Peppers the night before we flooded and we noticed that whoever was fixing our apartment took one of them out of our fridge! Why were they even going through our food and drinks to begin with?! It's honestly unbelievable and I really wish I could get out of our lease.

    Review 16 out of 158

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    The Trails at Wolf Pen

    March 2024

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