Staff was nice. Room was smelly, dirty, and unprepared when l moved in. There are lots of gum on my floor! l removed the gum by myself. Washer and toilet seat were dirty but they were cleaned up eventually. Yellow stain under the refrigerator. Furniture was okay. Mattress was nice. Love the room size and prize. Parking was good so far. Still no one comes to fix my disposer. Still no TV.