Review History for anonymous

The Reston Apartments


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anonymous

Resident 2015 - 2016

11/21/2016

The Horrible, No Good, Very Bad, Apartment, ...and then some. Everything was ok for the 1st 6 months. The apartment complex is 30+ years old and has the lowest rent of any of the complexes I would consider living in The first problem we encountered was the massive wasp nest on the front porch. Then we had roaches. I asked the manager to send an exterminator and researched homeopathic things I could do to prevent roaches. One bathroom had a ac vent pointing right into the shower and the other had no vent at all. I was saving $300 a month in rent, I could suck it up. The second bedroom smelled like an ashtray, and sometimes after work the whole place smelled like marijuana. I invested in some good wax melts and sucked it up. A month or so after Christmas I got new neighbors on the north side of my apartment. 2 ½ months later I thought I saw a bug in my bed. I panicked. I called the manager and asked for a meeting. I explained the situation, told her I suspected my new northern neighbors had bed bugs and that they had traveled through the wall to my unit. She deflected any responsibility and promised to send out the exterminators to inspect. 2 days later I came home to a ransacked bedroom and the news that no bedbugs had been found. My son started getting bites on his arms, legs, and face. I thought they were flea bites. A week after we got out of school I found bed bugs in my room. I pulled the bed away from the wall and found bed bug droppings that had to have been there for a while. The exterminator never moved my bed when they inspected! They had no clue what they were doing. I spent the entire summer combating bed bugs. I bleached, scrubbed, sprayed, and had the incompetent exterminators out again, but to treat this time. My bed was encased in plastic and in the middle of the room. I bleached my sheets and blankets daily. My couch, and recliners were infested. I threw them out and replaced them with camp chairs. New neighbors moved in. These neighbors smoked non-stop and my kitchen smelled like an ashtray. The whole apartment was now infested with roaches as well. I was beyond miserable. I decided it was time to move. I'd signed a 6 - month renewal but no reasonable person would make me stay. Would they? On September 1st, I went and turned in my 60-days notice. The manager refused to accept it! She said that it was against policy to allow tenants out of their leases, even if they had cause, and that I would have to pay the entire re-letting fee, and the remainder of my rent. I explained to her that my lease allowed me to terminate if there was cause. She said she'd fix everything. I told her she would be hearing from my attorney. I fired off letters to the Better Business Bureau, and the Attorney General's Office. I wrote a message on the corporate office's Facebook page and began calling their corporate office. After 3-days I was able to touch base with the VP. She agreed that I had cause for terminating my lease and we came to an agreement. She instructed the office manager to give me a letter of release. That Monday morning when I got up my cats were playing with a LIVE mouse in my living room. I was inconsolable. Screaming and crying I my mom. She agreed to let us stay with her until we could move. I called the manager, who was being fake nice to me at this point. She agreed to send someone out to look for the mouse or the mouse carcass. It was never found. They didn't believe me. The maintenance man notated that I had stuffed mice (cat toys) on the floor and perhaps I was confused. Over the next 6 weeks I spent every Saturday and Sunday hopping around my apartment scared of mice and roaches. I washed everything in hot water, put it in plastic bags, and then in plastic boxes. I then rewashed everything after I moved. When I left I discovered that Billie had called my new apartments yelling and screaming and cussing after I was able to break my lease. I spent 13 months in the most awful place I have ever lived. I saved about $4,000 in rent. I had to replace all my furniture and linens - $3,000 I had to hire movers, pay a deposit, and pet deposit $1,500 I ended up in the hole and mentally scarred.

Review 13 out of 43

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The Reston Apartments

March 2024

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