Review History for anonymous

Harbor House on Saratoga


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anonymous

Resident 2015 - 2016

6/9/2016

Our year lease is just about up at Arbors On Saratoga. Here are the pros and cons. Pros: -Good schools -Close to stores and restaurants -Pretty good price per square foot (although I believe that is going up) Cons: -Our apartment had a flea infestation upon arrival. It took maintenance 10 days to come and spray. -FREQUENT water shut offs. They have issues with pipes breaking, and the water gets shut off without notice. They say they give notice if it isn't an emergency, but I guess emergencies happen often. I would say the water has been shut off maybe a dozen times over the past year. -Overall things are not repaired very quickly or very well.... Our toilet runs and runs. They have come by to fix it a few times, but it is still running. The spout knob has been painted over several times, so we can't turn the water off ourselves. The staff is nice, but lots of things need to be updated and replaced. -They have been doing a better job on the up keep of the grounds, but I have seen a few mice (2 dead). I think this might just be the area. Construction and fields are near by. -I would say this is a pet friendly complex, maybe not so family friendly (young family that is). Walls are kind of thin and you can hear walking and such.Get a 1st floor apartment if you have small kids. -Lots of smokers and cigarette butts. -Pool is closed often. I have felt safe here for the most part and do enjoy the area. I haven't had the best experience with the apartment however. The water shut offs have been particularly frustrating. I was also shocked at how long it took the staff to get the apartment sprayed for fleas. I reported the problem with in 24 hours of moving in. They tried to act like I maybe brought the fleas (I have no pets...). I had to continually ask when they would come spray. The management did not communicate well and it took too long to get done. If I had the means to move out that first week, I would have. I would suggest looking around before calling this complex home.
    Manager

    12/28/2020

    Harbor House on Saratoga
    Thank you for taking the time to leave feedback on your experience at Harbor House on Saratoga formally known as Arbors on Saratoga. NOI Property Management purchased this community in March of 2019 and since then we have made tremendous improvements to the community including the plumbing system. We encourage you to come visit the new improvements we have made at Harbor House as well as meet our new On-Site Management Team before choosing your next home!

    Review 16 out of 94

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    Harbor House on Saratoga

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