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Resident · 2012 - 2013
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The management has changed and things are horrible. The assisstant manager is rude and has horrible communication skills to be working at apartments. They notified me 30 days before my lease was up that my rent was going up 135$ which is outrageous. I have never lived in any apartment that has raised my rent even $50 from one year to the next. Needles to say I moved because I'm not paying for an apartment what I could rent a house for. Well 26 days after moving out I get my balance and they are charging me for things unexplainable in which I still to this day have not seen any proof because they refuse to send it to me. Great with tenants, right? I left several message with the corporate offices and never recieved a return call so I finally drove all the way to Houston to talk to some more rude people. And then get put on a phone call with a lady that's at the summit (apparently who knew who i was so why couldnt anyone call back?) These people apparently don't know how to run a business. Did I mention how I could not go out on my porch for months cause there was a rat living on the upstairs patio and they need did nothing about it! But I got charged for an unauthorized pet-- I guess they were counting the rat THEY did nothing back. It was huge, I saw it multiple times and was worried it would come in especially since I had a baby. When the people finally loved out upstairs they set traps and then I come home from work and find a half dead rat making noise and laying on the porch! I was so disgusted!!! These apartments are horrible! The management is horrible! And I would not ever recommend anyone to live here.
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