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The Reserve at Saratoga



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Resident 2012 Not Recommended
Reviewed 06/26/2012
This has been the worst apartment I have ever lived in. People do exactly what they want and when they went and have no respect for anyone. First you call the office all day long until someone answers the phone & finally when they do they will tell you they will handle it or take care of it and it never gets done. The management does nothing about the noise problems!!! People party, scream, curse and fight all day and night long the sad part is that the staff is part of that party bunch. The workout machines don t work and some are even dangerous to use. The Basketball court well good luck on using that they never have the key or they say it s not available after hours anymore yet I drive in and see 5-7 people using it and they informed me that the office gave them a key. Good luck if your A/C goes out they don t show up on weekends and then you have to call and call and call. Also, they have trash everywhere they pick it up when they want it is very filthy looking. It seems lately it has taken me several weeks to get simple things resolved and that just don't seem realistic to me. Management are unprofessional, unorganized, does not handle business as she should, lazy and unreliable. They do not stand by their words. Get everything in writing. They will lie to your face you can call and get one story and when you go in it s completely different and they will tell you they didn t say that. Oh, and good luck calling there corporate office they don't call back. If you value your peace and sanity do not ever live here just forget the place ever existed. I'm glad my lease is up soon!!
The Reserve at Saratoga Manager07/06/2012

Thank you for reaching out to us and voicing your concerns, we value your opinion. So that we can better understand your situation and address any issues you may have in your home, please contact us at your earliest convenience. We will be happy to personally discuss these matters with you. (361) 991-8900.

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