Review History for anonymous

Woodbury Place Apartments


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anonymous

Resident ā€¢ 2017

9/8/2017

This apartment is the worst. The management is horrendous and do not care about their residents at all. Maintenance just patches everything or covers it with paint (when they actually get to a work order). My dishwasher has probably worked only 2 out of the 8 months we have been here. I've discovered there are no locks on our upstairs windows (I have a 5 year old who could have easily opened that btw), the fridge only half cools, there are quarter inch cracks in my baseboards or they are falling off from the hurricane, a man was exposing himself in public within eyeshot of children, the upstairs of our unit won't cool properly, we were left 7 DAYS w/o power and no employees to answer any questions for us. Claiming they reported the power outage the day it happened yet every time I called AEP to try to report it they stated that if I wasn't the account owner that I would at least need to know the ESID number or phone number on file which was neither the apartments phone number or corporate's. I tried to go pay my rent (in person) on Saturday which is what I had normally done yet no one was there. Apparently they decided to change their hours and be open on saturday by appt only without informing the residents. Which makes it really hard to turn in a maintenance request that is written when I work the same time as the office hours and now they close the one day on the weekend I could. If I took the time off of work every time there is something to report, I wouldn't even have a job. I try leaving voicemails and no one ever calls back and it takes calling about 10 times during office hours to actually get someone on the phone. The pool has been closed and dirty all summer, kids would throw trash on my porch because the dumpsters were overflowing with garbage. Management is unapologetically rude and look down on everyone. Not once have I ever received a simple " we are sorry for the inconvenience.." etc. They do not care whatsoever. I'm appalled with my experience here and plan on moving out the second I am able. I've tried contacting corporate a few times and they haven't been able to aide in any of this as well. I honestly wonder that if I were to call an inspector if this place would even be "livable". I really wish I wasn't trapped in a lease or that I would even have to use the word "trapped" to describe my relationship with this complex. DO NOT RENT HERE! One star is generous, if I could take stars away I would. On a positive note. The neighbors are nice and Walmart is right across the street.

    Review 9 out of 51

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    Woodbury Place Apartments

    March 2024

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