Review History for anonymous

Carrington Park at Huffmeister


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anonymous

Resident 2018 - 2019

2/19/2019

I have lived in 2 different apartments within 4 month stay at this complex. The first apartment had significant water damage and horrible condensation issues. My windows would literally look like it rained inside my home all day. The apartment showed clear indication of water damage and mold. I had to do a significant amount of research and contact corporate in order to get an apartment switch. While doing so, they tried to charge me new app fees and restarted my whole lease over even though I was told by Marilyn worst property manager there is that I should've never been moved into that apartment in the first place. After getting things resolved or so I thought, I am now having new issues in my new apartment. I was guaranteed new carpet which is extremely important to me due to my child having extreme asthma and allergy issues. The website AND the property manager promised the carpets were new even though it was very obvious it was not. Carpet was extremely worn, smelled weird, missing whole patches and completely coming up in most parts of the apartment. In my pre move in checklist I made it very clear to change out the carpet to new carpet as promised and of course the situation was not fixed. I went to the front office AGAIN, and spoke to Marilyn who completely lied in my face and said she never stated that. what a joke!! After showing proof make sure you keep lots in this complex they realized the lies they were caught up in and stated they would send a carpenter out to just fix the holes. No type of resolution on the fact that they completely falsely advertised the apartment which is ILLEGAL. I am now going the legal route and contacting corporate (again), HAA & BBB to get this situation resolved immediately. To top it all off, they somehow "forgot" about how much I paid for my security deposit and I had to research and find out for them to ensure they have the correct security deposit amount. The staff is extremely rude if you make any type of complaint you don't like and they are extremely unprofessional! Do yourself a favor and move into one of the much nicer apartment complexes in the area. This apartment is not worth the stress or the money!!! I WILL UPDATE POST AS SITUATION GETS HANDLED
    Manager

    3/18/2019

    Carrington Park at Huffmeister
    Thank you for taking the time to write a review regarding your experience here at Carrington Park at Huffmeister. I do apologize for any experience that you are having and we will work to do all we can to ensure you are happy in your home. The issue with the carpet has been taken care of and the holes in the flooring have been addressed also. Please stop by the office and let us know of any other issues your having.

    Review 45 out of 94

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    Carrington Park at Huffmeister

    March 2024

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