RUN!! DONT EVEN VISIT! Its a TRAP! DO NOT RENT HERE!!! Ok Im not going to lie the safety factor is decent considering I havent heard of any issues. The noise is reasonable when there is no construction and the neighborhood dogs are quiet. HOWEVER the STAFF IS TRASH!!! THEY DONT GIVE A DAMN ABOUT YOU!! For ex. I recieved a notice to reregister my vehichle due to new tags in early February, but when I went in to sign my 60 day notice and recieve a new permit; Maria told me āthey cant givd me a new permit without insurance and when i asked where im supposed to park she said āon thr street or in front of the office.ā Mind you they already screwed up and caused panic in the community by stickering all car to be towed āby mistake ā. Then they took away visitors parking to ākeep out luetersā but the gates have been open/broken since before harvey hit! Dont you think that should be the first step in safety!?! Now my son cannot recieve his therapy due to his therapists fear of being towed. DO NOT LEASE HERE !!!! On top of issues already mentioned they have little to no avail first floor apts due to the flooding! And thr want 1125 for these 2bd apts that are only worth 700 @ most! No lighting in bedrooms except closets one fan in living room and maintenance is just a dumb as Staff! DO NOT RENT HERE!!
Manager
3/7/2018
The Point at Cypress Woods Apartments
I appreciate your taking the time to express your concerns. We are committed to providing the best in customer service and the only way we'll be able to accomplish this goal is through feedback from residents like you. I'd really appreciate the opportunity to hear how we can improve our service and make your stay at The Point at Cypress Woods everything you'd hoped for - specifically regarding our parking policies. Please contact me at tdemarsilis@missionrockres.com to discuss further.
- Tammy Demarsilis
Vice President, Arizona & Houston - Mission Rock Residential