Review History for Verified Resident 728982

4123 Cedar Springs


Updated Review

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Resident 728982

Verified Resident 2019 - 2021

7/31/2021

Residents do not follow the property guidelines. Residents park in reserved spot without paying the monthly fees and not providing a reserved sticker. Trash and dog urine every where. I would NEVER advise people to move here unless you are okay with these things I have posted.
    Manager

    8/12/2021

    4123 Cedar Springs
    Verified Resident 728982, We regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Our manager would really like to speak with you more regarding this matter. If you have not previously not reported these issues to the office and or courtesy patrol please do so that we may better help with your frustrations. Please reach out to us at (214) 520-0588 or Courtesy patrol dispatch at (972) 803-5026. We look forward to hearing from you. ~ Casey
    2 Previous Reviews

    Previous Review

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    Resident 728982

    Verified Resident 2019 - 2020

    10/26/2020

    I had several concerns and the office staff always makes excuses or doesnt care but raised my rent up by $100. People always leave trash everywhere and people that do not live in the complex always leave the doors open with the rocks that are by the doors and take packages that dont belong to them or damage residence property. The parking is another story on its own, I pay for my spot but yet I see a lot of people parked in reserved spot without parking permits and never get towed. So, Im ready to move.
      Manager

      10/30/2020

      4123 Cedar Springs
      Hi Verified Resident 728982, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. Please reach out to me directly at tnguyen@venterraliving.com to discuss our concerns, as well as your renewal offer. I look forward to hearing from you and address your concerns immediately. Thank you! - 4123 Team

      Previous Review

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      Resident 728982

      Verified Resident 2019 - 2020

      4/9/2020

      My wife and loved this complex and we have lived in different apartments in the Las Colinas area and we love this area and complex than any other. The staff is very helpful and friendly. Any times I have an issue it get resolved in a timely manner. We plan on being here for a while.
        Manager

        6/5/2020

        4123 Cedar Springs
        Hi Verified Resident 728982, we are very happy to have provided you with such a positive experience! Thank you so much for choosing us!

        Review 25 out of 302

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