Review History for anonymous

Halston on Frankford


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anonymous

Resident 2019 - 2020

12/7/2020

I have lived at Advenir since 2019 i recently renewed my lease in Sept. On Aug 5 i got a detached garage added to my apartment it was assigned i was provided with the key. In the garage I i invested about 7000 worth of workout equipment, place family keepsakes personal items Christmas gifts etc. On Dec 2 i noticed items that were in my garage were thrown in the dumpster. I contacted the police who advised me to contact the apartment. The apartments advised me that there was a system glitch which resulted in the garage being listed as vacant. They said they were sorry but that I needed to contact the renter's insurance but the insurance that i had was them and it only covers the property and not my personal items. For you to live somewhere and for them to have a system glitch that results in all of your personal items irreplaceable items to be thrown out and no one willing to do anything about it is unimaginable. Everyone is pointing finger at a system but no one is worried or looking at the safety of the resident. If you choose to live here be aware that this happen to me in real life I have lost so much. Im a quite resident I pay my rent on time I don't bother anyone and was completely robbed by Advenir Springs Apartments…. One of the items I lost were the last pictures of my mom who is no longer with me…. There is no amount of money that can replace that and no sorry that heal that hurt.

Review 34 out of 237

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Halston on Frankford

March 2024

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