Review History for Orlando_P706

Advenir at Frankford Springs Apartments

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Orlando_P706

Resident 2020

7/31/2020

Not even remotely satisfied so far, I'm not a complainer so I can ignore or live with the fact that the apartment was handed to me dirty on the first day; that the walls and floors seem to be made out of paper because I can hear all the other apartments around me open and close the doors, footsteps, and even people walking up or down the stair; that every couple of weeks I have to call maintenance because the community/garage fob stops working, and that maintenance seem to come in and out of the apartment without any sort of communication, even if you are in the apartment. But what I cannot stand is the fact that within 2 months. We have had fire alarms, in my building and in the apartment itself, go off several time through the night for several days in a row. And that within 1 months, there have been 2 pipes that busted on the apartment above mine, causing mine to flood twice in different occasions. And according to the people above me, the first time, maintenance knew about the damaged pipe because they were the ones that damaged it in the first place. So, in the first occasion, I had to sleep in the living room for 3 nights because of a flooded bedroom. Maintenance left the same dirty and wet carpet to dry for 3 days and changed the padding below it. They just left a blower to dry it and called a cleaner to take the smell away ( it didn't go away ). And on the second occasion, I had to work from home and sleep for 4 days and 3 nights with 3 LOUD blowers in front of my room all day and all night. I expected some sort of solution/compensation from the apartments because of the electricity spent, the noise, inconvenience, lack of consideration towards the people in the apartment. Their solution was just " sorry it happens". After I asked for it, their "solution" was for me to move to a different unit. And the terms were, they "kindly" waived the admin and apartment fee. but I would have to pay a deposit for the new unit and that they would return my original deposit in 30 days. They were not going to pay for movers for me to switch units and the unit I would be moving into was a unit smaller than mine and without a garage. If I didn't like that, then I could wait 2 moths (almost the end of my contract at this point ) and I could switch to another unit similar to mine. In the end, If you have the option to pick a different place, go ahead and do so. I have nothing good to say about this apartment complex

Review 14 out of 231

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Advenir at Frankford Springs Apartments

August 2021

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