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Ilyka • Resident 2000 - 2002 Not Recommended
Reviewed 03/01/2002
This is the complex that has taught me: don´t just rent by the floor plan. <br><br> <br><br>I´m one of those people easily seduced by a good floor plan. If I can walk through a place and easily see where I´ll put my furnishings at once . . . if the apartment has both a front and a back (shares only sides with neighbors) . . . if the patio is of comfy size . . . if the kitchen is larger than average . . . all these things I consider when I look for an apartment. <br><br> <br><br>Too bad there´s no way to know until moving day what kind of experience you´ll have with "the rest" of everything--parking, maintenance, shared facilities, etc.. (Unless you read this site, I guess.) <br><br> <br><br>It´s "the rest" of the stuff that prevents me from recommending North Dallas Crossing. If I had to sum up, I´d say: great apartments, built well, in a run-down but still decent neighborhood that´s convenient to many destinations (UT-Dallas, the telecom corridor, Addison)--run by people who clearly don´t want to spend one thin extra dime on the place. It IS squandered potential. Very sad. <br><br> <br><br>North Dallas Crossing is one of over half a dozen apartment complexes along McCallum Boulevard, between Frankford and Campbell to the north and south and between Coit and Preston to the east and west. Some of the other complexes on the street are, frankly, a little sketchy looking. Really, they´re just old and run down--the people who live there don´t seem frightening and the neighborhood in general is very quiet with low crime--but obviously the run down complexes detract from the look of the whole street. If you value the appearance of your neighborhood highly, North Dallas Crossing isn´t for you. <br><br> <br><br>The complex itself is fairly well maintained, from the outside. Built in 1979, it´s largely a stucco/wood trim/brick affair that doesn´t look too dated, and the grounds are kept decently, although they aren´t that attractive. Neat? Yes. Pretty? Well . . . . <br><br> <br><br>I rented an apartment here because I fell in love with their 725-square foot one bedroom. It has some features I still think are really lovely: a kitchen that´s truly a room of its own, nearly square in shape, and not some lousy hallway, and which has two big windows (good if you´re a plant person) and PLENTY of counter space; a 9´ x 9´ covered balcony/patio--plenty of room to place a small table and two chairs; washer/dryer connections in the hall to the bedroom and NOT (I really hate places that do this) back in some closet in the kitchen; a large bathroom with TONS of built-in cabinets and a generous vanity; two walk-in closets in the bedroom; a very large closet in the front hall--yes, the place gots it goin´ on, floorplan-wise. <br><br> <br><br>Now, meet your management. And you´re going to meet your management *very quickly*, because you´re going to find things that need repair *right away*. <br><br> <br><br>Remember the part about the complex being built in 1979? That should´ve been my first clue. For whatever reason, I´ve yet to see the property management company that cared (I mean, cared with their wallets) at all about upkeep on older properties. <br><br> <br><br>So not only is my floor plan from 1979--which I like--but so is my dishwasher--which I don´t like. That´s why it does such an awful job of, you know, dishwashing, and why I have to wash dishes most nights in the sink. (The dishwasher works fine if you give it a very small load. But any attempt to fill it to even 2/3 capacity or more, and dishes come out with "mystery bits" still clinging to everything.) <br><br> <br><br>But I can´t even get the maintenance staff to change an air filter around here--which I have to have them do, because the vent is of a size and shape that went out of fashion around, oh, say, 1979, so NO ONE, not Albertson´s, not Home Depot, not Wal-mart, sells replacements. <br> <br>And they fixed my bathtub-drain-does-not-close problem by (I am not making this up) RIPPING OUT THE STAINLESS-STEEL DRAIN STOPPER AND LEAVING IN ITS PLACE AN OBVIOUSLY DIRTY (PERHAPS USED?) RUBBER ONE. (I threw the thing out and bought a new stopper myself.) So what do you think the odds are they´re gonna replace the dishwasher if I asked? Yeah, that´s what I thought too. Particularly now that I´ve pissed ´em off. <br><br> <br><br>Woops--yeah, let´s get back to that last part. It goes like this: <br><br> <br><br>One night in January--January 8, to be precise--I came home and found a Notice To Vacate on desk. Now, I pay rent through online banking, and I issue payments automatically, each month, to the complex, and I make sure the money´s always in the bank beforehand. <br><br> <br><br>Something had obviously gone wrong. <br><br> <br><br>I´d been leasing here a year and a half at the time. Never been late with the rent, but did have to issue a new check for trash and water one month when my bank was bought out by another bank. So suddenly there´s a problem and the very first mention I get of it is a Notice to Vacate eight days after rent was due??? <br><br> <br><br>If you´ve never seen a Notice to Vacate, let´s just say they´re not worded in the most friendly way. OBVIOUSLY, because they aren´t normally issued to the most friendly tenants--they´re reserved for the true deadbeats, or so I had always believed. Anyway, I didn´t get a real warm fuzzy feeling coming home to find THAT on my desk, but I figured it was something I could clear up with my bank and the management in the morning. <br><br> <br><br>So, next day: get up. Call work and tell them I´ll be in late because I have to go see Da Bims, aka the bimbos who seem to make up 90% or more of the apartment management workforce these days. You know the type I mean. <br><br> <br><br>Then I call my bank. Yeah, the money´s there. Yeah, they sent the check, albeit a day late this time, which they readily acknowledge is their error. But gee, yeah, my complex still should have received the check by now. Still, someone should check with them before I write a new one and do a stop payment--and hey, did I want someone from my bank to call the complex on my behalf, since it was their error? <br><br> <br><br>(I have a really nice bank, don´t I? I just don´t have a really nice apartment complex. Unfortunately, I don´t have to live with my bank and I do have to live with Da Bims.) <br><br> <br><br>I told my bank thanks but no thanks, I could handle it myself. So I went in search of the managers. <br><br> <br><br>The office opens at 8:00 here. At 8:30, I found two Genuine All American Bimbos, bleached to perfection, standing in the parking lot drinking coffee and doing . . . gee, you know, I dunno what they were doing. I don´t know why they were in the parking lot and I don´t know what part of their job description "stand around drinking coffee" falls under. But mine is not to question why. I go up to one of ´em, and give her my spiel: <br><br> <br><br>"Hello yes good morning my name is <xxxxx> and I live in apartment <xxxxx> in Phase I and last night when I came home I found I had been issued a Notice To Vacate? And I just wanted to make sure, before I wrote another check, that you guys hadn´t received the other one and maybe just misplaced it somewhere? You know, so I don´t have to issue a stop payment on it or anything? Because my bank says they sent it but you haven´t cashed it yet or anything." <br><br> <br><br>Bubblehead looks at me jes´ as blankly as blank can be, then flips her these-are-not-EITHER-highlights-I-am-NATURALLY-blonde-thank hair over her shoulder and calls out, "Melissa, this woman needs to speak to you." <br><br> <br><br>So I had to repeat the whole thing all over again. And I could go on and on here about how absolutely nasty Melissa was, about how she refused to verify that the check hadn´t arrived ("that´s why you have that notice, ma´am, because we HAVEN´T received it), about how she spoke to me as though I were a tardy grade-school student and she were the principal, yada yada yada, but I´m not going to, because (a), this is long enough and (b), I already recounted the whole gory story to my property management company in a very nice, only *mildly* sarcastic letter. <br><br> <br><br>To which they replied, in effect: we´re very sorry that happened, it is not our policy to issue a Notice to Vacate the first time rent is late, and while the treatment you received was clearly wrong we feel you should know that our staff are highly trained and educated professionals who are not, repeat NOT, hired for their looks and/or "bubbly personalities and enthusiasm for selling new leases.* <br><br> <br><br>The reply asserting the education of said "professionals" contained three spelling errors. I figure I can take that claim about education with a grain of salt. <br><br> <br><br>They included a cc in the reply. To. My. Resident. File. And. The. Apartment. Managers. <br><br> <br><br>Yeah, I´m gonna get that new dishwasher. SURE I am. Just like I´m ever going to get a disposal that works, or the caulking redone on the shower and tub (that caulking, alas, also appears to date from 1979) or the carpet steam-cleaned (wanna guess what year they probably last did that?). <br><br> <br><br>Those are all the negatives. <br> <br>Want the positives? Okay. Although the walls are a bit thin, and I unfortunately share a bedroom closet wall with some guy who likes to set the alarm for 4:30 and then hit the snooze button for an hour and a half, I must say the place is, overall, quiet. I get to watch squirrels and birds from the back patio, partly because the complex is old enough to have nice tall trees on the grounds, partly because one of my neighbors across the way keeps bird feeders for the birds and scatters grains for the squirrels. <br><br> <br><br>The rent is very affordable for the area; if I went just a mile down Frankford I´d pay $100 more a month, at least. I´m 15 minutes from work. The workout room is well maintained and the pool´s not half bad, though there is no jacuzzi. The neighbors are quite nice--mainly students and recent grads trying to save on the rent until they can afford a house. No real hooligans or anything. <br><br> <br><br>Hmm. That´s about it. <br><br> <br><br>My lease is up in June . . . see ya, North Dallas Crossing!
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