We are sorry to hear that you have not enjoyed your experience with our community. Both our office and maintenance teams are committed to providing Living Excellence to all customers. We understand the new access system for our community took longer than expected to be complete. We are excited that it is now active and a great benefit for our community. We do encourage residents to report any doors or gates they come across they believe are not functioning properly, as well as any maintenance repairs for theirs homes that are needed. We appreciate you continuing to stay as a resident with us for 3 years. As always, our team is available by phone at 214.741.0777 or by email at [email protected]
to discuss any concerns or for any assistance needed.