Review History for anonymous

Camden Design District

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anonymous

Resident 2013 - 2019

4/3/2019

When we first moved here almost 6 years ago, it was great. Yes, the complex had their issues with break ins but Camden included better locks to all the doors. Cars wee getting broken into but people did leave their stuff in them but Camden included cameras in the entrance/exits. Management was very responsive and there were at least 6 or more people and the crime watch meetings. The hallways were always being cleaned. The last two years have been unsatisfactory. Issues with the fobs, call boxes and hallways that haven't been cleaned in months. I understand the construction is here across the street and will continue until Spring of 2020 but management no longer keeps us informed. The big upset was the package no longer being held in the office. This resulted in LOTS of stolen items. I lost one and reordered - I now make it a point to be home when i'm expecting one. We see open boxes in the stairwell, report it and "nothing". No email going out - no blog about (still don't know why we have a blog). Granted, this place is very easy to get to. Close to highways, close to work and maintenance is absolutely wonderful - they just need to walk the grounds and hallways more often since management never does anymore (they use to when we first moved in). The price is very reasonable which is why we remained here so long. I also hate changing my address and license. I would welcome people and don't be afraid to say hi. We are a much smaller community than some of the other Camden, trust me, i lived in the huge one. Management is changing so i'm hoping to see better responses from people who care and not shrug you off. As a community, this is a good place once we can stop the package thefts and have clean hallways.
Manager

4/5/2019

Camden Design District
Hello, Thank you for the awesome star rating! We are glad to know that our efforts to improve the gate system and install more cameras are appreciated as well. We take all honest feedback and always try to use this as a way to improve our customer service and the way we handle how we run the property. We always offer solutions for packages like placing them in your apartment for you if you will not be home, and always suggest getting in touch with the carriers and setting up accounts with them to ensure your packages are received in a timely manner. We will definitely share your kind words about our maintenance team with them as well. Please be sure and let us know if you need anything else at all.

Review 12 out of 130

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Camden Design District

July 2021

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