Review History for Socrmom3

Castle Rock Apartment Homes


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Socrmom3

Resident 2014 - 2015

4/3/2015

Our daughter rents an apartment from CastleRock. Last month, she received a letter informing her that they would be making "upgrades" to the apartments between March 15 and April 15. They said they could NOT tell each individual unit when they would enter so this was their only notice. She returned home last Friday to find her apartment RANSACKED. Apparently they replaced the carpet in her bedroom and had taken all of her stuff and thrown in on the floor of the bathroom and living room. Her bed was leaning against the kitchen cabinets. At first, she thought she had been robbed, it was sooo bad. We contacted management and they could have cared less. They apparently think a 30 day window of notice is sufficient to allow strangers into an apartment with 20 year old women unannounced. What if she had been sleeping? In the shower? Had we known they were coming, we could have helped move everything out for them and we would have been on site during the install. But they did NOT give us the standard 24-48 hour notice of entry--which they certainly could have. And to top it off, her Chromebook is now missing. This is not the first problem we have had with this complex and btw, she is child 5 in college so this isn't the first time we've dealt with landlords. DO NOT rent from this complex for your own safety.

    Review 7 out of 33

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