Number of reviews in the past 365 days | 3 |
Percentage of reviews responded to | 100% |
Average time to respond to reviews | 2 days |
Contact Property
Champions of North Dallas
4912 Haverwood Lane
Dallas, TX 75287
The Experience & Performance Intelligence Quotient ("epIQ") Index measures:
over the most recent 365 day period. The index is presented as a familiar letter grade format to help renters evaluate all aspects of life at a community.
SatisFacts, a sister company to ApartmentRatings, offers surveys that measure renters satisfaction at key points throughout the renter lifecycle: Touring, Move-In, Maintenance, and Lease Renewal. The questions from each survey type that are based on a 1-5 point scale are then added into the calculation of the community's epIQ Grade.
Not all communities use surveys and therefore may not have any survey information on their report card. These communities will show an "N/A" for their survey sections.
Number of reviews in the past 365 days | 3 |
Percentage of reviews responded to | 100% |
Average time to respond to reviews | 2 days |
Ashley, thank you for your candor. It's extremely disheartening to hear that you are having trouble with pests. Our team always strives to provide residents with a clean and comfortable community to reside in, and I would really appreciate the opportunity to discuss this with you in better detail. That way, we can coordinate the right accommodations as soon as possible. Will you stop by the office so we can go over everything? I look forward to hearing from you, and, again, our team is sincerely sorry for the huge inconvenience this has caused you and your loved ones. Best Wishes, Janet Q., Community Manager [email protected]
Hi Amy, thank you for your positive review! Our team works diligently to provide a wonderful community for our residents, and we're thrilled our efforts are recognized in your feedback. Thank you for choosing Champions of North Dallas as your home! Sincerely, Janet Q., Community Manager [email protected]
Thank you for this exciting and positive review, Keisha! We appreciate you recognizing Janet, Laura, and the rest of our team's efforts to improve the property whenever we can and we're glad that you've been enjoying every aspect of our awesome community and amenities. Thanks for choosing Champions of North Dallas!
We are concerned with your impression of our staff as it does not reflect the standard of service that we hold ourselves to. We would love to get more information about your situation and understand that you are having some frustrations with our onsite staff. Please reach out to our regional manager, Seth, at [email protected] so we can work to make things right. We hope to hear from you soon.
We appreciate you taking the time to give us this feedback. Your comfort is important to us and we are concerned that this was your experience. We understand that you're having some issues with noise/repairs and we would like to work with you to improve your experience as soon as possible. We urge you to stop by our office at your earliest convenience so we can talk in person. See you soon.
Hi there, thank you for taking the time to leave a review. We are disappointed to read of the not-so-great experience you have had in our community. We sincerely apologize for the misunderstanding with your vehicle and we understand your frustration with this oversight as it should not have happened. In addition, our team aims to be as vigilant as we can possibly be in order to provide peace of mind for our residents. We are sorry if we have not provided this to you. Furthermore, we are working diligently to provide our residents with excellence and apologize for the inconveniences we have caused. We would love to discuss your concerns with you personally so we may work to implement prompt solutions and improve your stay. When you have a chance, we invite you to contact our property manager about your review via [email protected]
Thank you for taking the time to review our community. Our entire team makes it a priority to provide outstanding service here, and we're disappointed to read your sentiment. Whenever we get phone calls or messages, we aim to answer them in a prompt fashion. We do not know why you've experienced some difficulty when trying to contact us, and we invite you to email us at [email protected] if you have any remaining concerns that you'd like for us to address.
Dear Resident, Thank you for writing a review for our team. We understand that issues with water have been inconvenient for our residents, and we sincerely apologize for this. Whenever situations like this happen at our community, our team works hard to address the issue in a timely manner because we want nothing more than for our residents to be happy and comfortable in their homes. We want to talk to you about this feedback, and we also want to tell you about what we have been doing to avoid situations like these in the future. Moreover, we care about our residents and their well-being, and we'd like to talk to you about any experiences that may have caused you some discomfort because we want to remediate any issues as soon as we can. Our staff members also work diligently to keep our community clean, and we are disappointed to know that you feel differently. If you have any feedback in regards to this subject, then we'd be happy to hear about it because we are always open to suggestions that will help make our community better. With that said, please visit our office at your earliest availability, or email our team at [email protected] so that we can work on resolving our concerns with you. We are looking forward to connecting with you, and we're confident that we can make your stay with us more comfortable.
Thank you for taking the time to share your thoughts with us. We're sorry you've not had a great living experience in our community so far. We are continuing to make improvements to the community. I hope you are already noticing an improvement in our service too, but if not don't hesitate to reach out to me directly at [email protected] Janet Q. Community Manager
Thank you for your recent feedback. At The Champions of North Dallas we value our residents and take great pride in providing a beautiful community for them and their guests. We are eager to address your specific needs in an effort to improve your living experience. Please contact us at 972-447-0964 or [email protected] We look forward to speaking with you soon!
Thank you for your feedback. Our goal at The Champions of North Dallas is to present a professional service to our residents and guests at all times. If our team failed to meet your customer service expectations, we sincerely apologize. Please contact us at 972-447-0964 or email us at [email protected] so we can address your specific concerns. We look forward to speaking to you soon!
Thank you for your feedback. Our goal is to stay true to the highest ethical standards and principles through our community management operations. We follow the lease contract when assessing fees and/or charges. If we have made a mistake or not explained the charges thoroughly, we sincerely apologize. Please contact us at 972-447-0964 or [email protected] so we can address your specific needs. We look forward to speaking with you soon!
N/A
600
N/A
A1
N/A
603
N/A
A2
N/A
833
N/A
A4
N/A
874
N/A
A5 Upgraded
$901 - $921
735
4 Units
A3
$913 - $921
603
2 Units
A2 Upgraded
$918 - $926
600
2 Units
A1 Upgraded
$968 - $1,008
735
10 Units
A3 Upgraded
$1,043 - $1,168
833
2 Units
A4 Upgraded
$1,084
874
2 Units
A5
N/A
1,018
N/A
B2
$1,219
1,000
1 Units
B1
$1,246 - $1,264
1,000
3 Units
B1 Upgraded
$1,274
1,018
1 Units
B2 Upgraded
Welcome to Champions of North Dallas. An exclusive, yet affordable apartment community, featuring distinctive architectural design, lush landscaping, and seven unique one and two bedroom floor plans to choose from. Only minutes away from shopping, major employers and entertainment, you'll find it one of the most convenient locations in this affluent area. We offer a 2000 square foot athletic club, three sparkling pools, one heated spa and a professionally decorated clubhouse. Move up to the carefree lifestyle of Champions of North Dallas today.
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Contact Property
Champions of North Dallas
4912 Haverwood Lane
Dallas, TX 75287