prospective • Visited 2010
After being assured by Joann that if I was denied residence due to backround check, I'd be refunded my deposit less Processing fee (usually $25.00). With the application fee waived in lieu of $199.00 total move-in, office mgr. Patty informed me they wouldn't touch my paper work until she received my deposit and since her helper didn't show up that day, patty stated,"I have a special needs child & have to relieve the nurse @ a certain time-we live two hours from here.You need to have your money order to me by 4:30p.m." I'm not taking off early of my new job.
After giving them the $199.00, I looked & decided on another location since Joann informed me which unit I'd be put in rather the apartment I wanted. They attempted to call to inform me of my acceptance but didn't leave a voice-mail. So I accepted the other apartment. To be told by both Joann & Patty,"I just forfeited my entire deposit of $199.00." Extremely stressful right at forced moving time.