| Number of reviews in the past 365 days | 2 |
| Percentage of reviews responded to | 50% |
| Average time to respond to reviews | 27 days |
Greysons Gate
3621 Frankford Road, Dallas, TX 75287
3621 Frankford Road, Dallas, TX 75287
Floor Plans
- $891+
- $1,143+
- $1,242+
- N/A
Contact Property
Greysons Gate
3621 Frankford Road
Dallas, TX 75287
epIQ Index Report Card
The Experience & Performance Intelligence Quotient ("epIQ") Index measures:
- online reviews
- resident surveys
- manager's engagement with renter reviews
over the most recent 365 day period. The index is presented as a familiar letter grade format to help renters evaluate all aspects of life at a community.
SatisFacts, a sister company to ApartmentRatings, offers surveys that measure renters satisfaction at key points throughout the renter lifecycle: Touring, Move-In, Maintenance, and Lease Renewal. The questions from each survey type that are based on a 1-5 point scale are then added into the calculation of the community's epIQ Grade.
Not all communities use surveys and therefore may not have any survey information on their report card. These communities will show an "N/A" for their survey sections.
Community epIQ Grade
Ratings & Reviews (217 Reviews)
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Former Resident • 2019 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
02/04/2021
This place doesn’t even deserve one star. I’ve stayed at other apartment complexes before and never had any issues with those places like I did here and I paid less rent in those places. When we inspected the apartment after getting our keys we notified them… See More
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T.C • Resident • 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
06/03/2020
I have lived here for over two years and Lauren and the staff have been Amazing. I rarely have I had a maintenance issue but if I did the team went about and beyond to make sure that everything was taken care of super fast. A… See More
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Greysons Gate Manager
06/29/2020
Hello, Thank you for the 5-star review! We're thrilled to hear that you were happy with your recent experience and hope you will continue to make your home with us in the years to come! Kind Regards, J. Erin Bodie Customer Service Manager Gaines Investment Trust 858-250-0595
[email protected] • Resident • 2004 - 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
09/11/2019
I enjoyed living here for many reasons: the wonderful pool, hot tub, beautiful landscaping, great location with 4 grocery stores and banks within 2 blocks,- yet a very quiet apt. building complex with a friendly staff tending to all my maintenance and other needs pretty quickly.… See More
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Greysons Gate Manager
09/24/2014
Thank you for being with us for 11 years! We really appreciate your feedback. Our residents are our top priority, and we always look forward to provide excellent customer service. Again, thank you for taking the time to write this great review. For any further questions or requests, please do not hesitate to contact our office. Kind regards, Your property manager
C Smith • Resident • 2018 - 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
09/06/2019
I love staying here at Greyson's Gate.Lauren, Tim, & David are all terrific. I will be renewing my lease for two more years soon. Everyone is very professional, knowledgeable, and helpful as our community's staff. See More
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Prospective Resident • Visited 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
08/16/2019
Great experience with the amazing Zack blackwell he was very professional , kind and well informed even though he was just filling in f from another property. Nice property well secured nice pool apartments are spacious. See More
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carneirotx • Resident • 2017 - 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
05/13/2019
I've been a resident at Greyson's Gate for two and a half years and have enjoyed every minute. A quiet well kept complex, close to George Bush and North Dallas Tollway. The management quickly responds to requests and Lauren is always going to the extra mile… See More
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Greysons Gate Manager
05/15/2019
Hello, Thank you for the 5-star rating! We're glad you've enjoyed your time with our team, it's always our goal to provide 100% satisfaction to all of our residents. We're also thrilled you've been able to take advantage of our prime location. Please continue to share your positive experiences, and let us know how else we can assist you. Warm Regards, J. Erin Bodie Customer Service Manager Gaines Investment Trust 858-250-0595
Resident • 2016 - 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
04/21/2019
Lauren is the best of the best, and Tim is a great assistant. Thank you for all your help and being so caring. I will reccomend Graysons Gate because of the management and the swift maintenance. Thank you See More
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Resident • 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
02/21/2019
This is definitely a great place to live. Beautiful complex. Very quiet. Maintenance is very prompt. And a great staff everyone is real cool. Lauren especially, she made my move-in process very smooth. See More
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Prospective Resident • Visited 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
02/16/2019
I received an apartment tour here today, and I was really impressed with the property, as well as the apartment' The host Aubrey was amazing she was extremely kind, funny and went above and beyond to make sure my experience was pleasant! :-) See More
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Prospective Resident • Visited 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
02/16/2019
Customer service experience was amazing . Aubrey went above and beyond to provide additional tips and impeccable service. She was extremely hospitable and maintain professionalism even when under pressure. Aubrey was easily the best part of the apartment hunting experience at Greyson Gate. See More
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Resident • 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
02/08/2019
I really do enjoy living here. Anytime I have a challenge the staff is willing to take care of it. Lauren is always friendly and helpful, Tim too. He's always smiling. I've noticed they are tight when it comes to staff. Small suggestion for management, they… See More
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Oscar_S • Resident • 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
01/23/2019
First let me just say that the staff is ABSOLUTELY AMAZING.....Talk about treating you like a family...whew.... Porche and Lauren are by far the sweetest, most caring ladies that I have encountered in an apartment community....They have actually proven that there are people who actually love… See More
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kaylynnjay • Resident • 2018
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
11/29/2018
I've lived here since Sept and it has been great. The apartments are great. Lauren is the best! She is ALWAYS bubbly and willing to assist! She's so consistent. I've spoken to Portia twice and she has been GREAT. So understanding and professional. I would recommend… See More
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Patricia Jabour • Former Resident • 2015 - 2018
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
08/24/2018
I had a great experience living at Greyson's Gate. The maintenance staff is top notch! Shout out to Jose, Moises and Ronnie!! I never had to wait for things to be checked and fixed. I also thought the office staff was great and Portia is a… See More
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rogernoid93 • Resident • 2018
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
08/17/2018
Debanhi is the most awesome leasing agent in Dallas. From start to finish she was phenomenal, dedicated and extremely professional. Her assistance with the application process was as smooth as a sleeping baby. I love the staff and property. I plan on being a resident for… See More
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Resident • 2018
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
07/17/2018
I had a wonderful move in! The office staff especially Portia and Lauren made everything so easy for our family! I'm so in love with this place, anyone who is considering moving here don't look further! Maintenance stays on top of it and there super professional!… See More
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qtnikki • Resident • 2016 - 2018
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
07/10/2018
Wonderful location and apartment! Apartment: My husband and I have lived here for a little more than two years. We have a one bedroom apartment (the lowest priced they have). The layout makes the apartment feel larger than what it is. The kitchen has a really… See More
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Vinod John • Resident • 2012 - 2017
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
12/25/2017
I've been living in Gaines Investment Trust Properties for 7 years over 5 of which have been at Greyson's Gate. The present management team has been the fastest to respond to issues and maintenance that I've ever experienced. Portia Lane, the manager has been outstanding in… See More
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Rebecca_N788 • Resident • 2017
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
12/18/2017
Best place to live!Very quite, affordable, and the staff is the BOMB.COM! A special shout out to the maint. team for being very awesome, and helping me with the little things in my apt. Thank you! :):) See More
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Barbara12389 • Resident • 2004 - 2017
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
12/14/2017
I have lived here for almost 14 years, which speaks for itself. The apt. complex is clean, landscaped beautifully and located two blocks away from many stores banks, a school and 3 minutes from the toll way. But the best part of all is the staff,… See More
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Tymillan • Resident • 2016 - 2017
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
10/11/2017
I have had a positive experience here. The apartment and yards are maintained well and everyone that I have worked with is nice to me. Keep it up guys. The traffic is a little heavy when leaving but not so bad during the evening. See More
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lolawayne • Prospective Resident • Visited 2017
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
09/22/2017
Toured this week and Lauren. She was great! Very friendly. The property look clean and I wish they had a 1 bedroom a available for me. From what I could tell the pool and gym were nice and there is covered parking. See More
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Cheryl_B • Resident • 2013 - 2017
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
09/02/2017
Love living here. Management and staff - Portia, Jermi, Jose are Awesome! See More
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Ashleigh Fields • Resident • 2015 - 2017
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
08/31/2017
Love this property they keep it clean jermi and Portia are the best here they care and actually help us with what we need See More
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Ashfayetay2017 • Resident • 2011 - 2017
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
08/30/2017
Jermi the maintenance man is very helpful and cares about his property we need more people like him he is awesome See More
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•
Updated Review
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
Manager
Features & Amenities
Laundry
- Washer/Dryer Connections
Parking
- Covered Parking
- Garage
General
- ADA Accessible
- Additional Storage
- Air Conditioner
- Alarm Ready
- Built-in Bookshelves in Select Apartments
- Built-in Desks in Select Apartments
- Built-in Wine Racks
- Business Center
- Cable Ready
- Ceiling Fan
- Clubhouse with Media Room
- Courtyard
- Crown Molding
- Dishwasher, Garbage Disposal and Icemaker
- European Cabinetry
- Fireplace with Mantles in Select Homes
- Fitness Center
- Gated Access
- Grilling Area
- High Ceilings
- Kitchen Pantries
- Plant Shelves in Select Homes
- Pool
- Public Transportation
- Satellite Available in Select Areas
- Spa
Pets
- Cats Allowed
Fee: $325
Rent: $30
Restrictions: We do not allow aggressive dogs in our communities. A meet & greet with property management may be required for your pet's approval. - Dogs Allowed
Fee: $325
Rent: $30
Restrictions: We do not allow aggressive dogs in our communities. A meet & greet with property management may be required for your pet's approval.
Floor Plans & Pricing
1 Bedrooms, 1 Bathroom
- PricePrice
$891 - $1,096
- SQ. FT.
650
- AvailableAvail.
3 Units
- Model
1 Bed 1 Bath Small
View Floor Plan
- PricePrice
$951 - $1,136
- SQ. FT.
736
- AvailableAvail.
1 Units
- Model
1 Bed 1 Bath Large
View Floor Plan
2 Bedrooms, 1 Bathroom
- PricePrice
$1,143 - $1,328
- SQ. FT.
905
- AvailableAvail.
1 Units
- Model
2 Bed 1 Bath
View Floor Plan
2 Bedrooms, 2 Bathrooms
- PricePrice
N/A
- SQ. FT.
1,176
- AvailableAvail.
N/A
- Model
2 Bed 2 Bath Medium
View Floor Plan
- PricePrice
N/A
- SQ. FT.
1,202
- AvailableAvail.
N/A
- Model
2 Bed 2 Bath Large
View Floor Plan
- PricePrice
N/A
- SQ. FT.
1,314
- AvailableAvail.
N/A
- Model
2 Bed 2 Bath XLG
View Floor Plan
- PricePrice
$1,242 - $1,427
- SQ. FT.
1,047
- AvailableAvail.
1 Units
- Model
2 Bed 2 Bath Small
View Floor Plan
3 Bedrooms, 2 Bathrooms
- PricePrice
N/A
- SQ. FT.
1,215
- AvailableAvail.
N/A
- Model
3 Bed 2 Bath
View Floor Plan
Disclaimer: Special, prices and availabilities subject to change.
Leasing:
Welcome to Greyson's Gate Apartments, a beautiful community in North Dallas! Greyson's Gate combines the convenience of a central, accessible location with peaceful surroundings and plenty of lush, mature landscaping. We feature 1, 2 & 3 bedroom apartments that range from 650 to 1215 square feet. Our modern and spacious apartments have crown molding, nine-foot ceilings, and large closets. Optional designer features available include double sink vanities, fireplaces with mantels, and built-in wine racks. You may never want to leave home!
Office Hours
- Sunday: 01:00 PM - 05:00 PM
- Monday - Friday: 09:00 AM - 06:00 PM
- Saturday: 10:00 AM - 05:00 PM
Questions & Answers
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Frequently Asked
What are noise levels like at Greysons Gate?
The community is rated 3/5 stars, which is considered having moderate noise levels on average.
The community is rated 3/5 stars, which is considered having moderate noise levels on average.
How satisfied are residents with the upkeep and overall appearance of the grounds at Greysons Gate?
The community is rated 3/5 stars, signifying moderate satisfaction on average.
The community is rated 3/5 stars, signifying moderate satisfaction on average.
How safe is Greysons Gate?
The community is rated 3/5 stars, which is considered being moderately safe on average.
The community is rated 3/5 stars, which is considered being moderately safe on average.
How satisfied are residents with the neighborhood
The community is rated 4/5 stars, signifying much satisfaction on average.
The community is rated 4/5 stars, signifying much satisfaction on average.
How effective was the maintenance team when resolving your problem?
The community is rated 3/5 stars, which is considered being moderately effective on average.
The community is rated 3/5 stars, which is considered being moderately effective on average.
How often does management engage with reviews?
Managers have responded to 50% of their community reviews in the past year.
Managers have responded to 50% of their community reviews in the past year.
How quickly does management engage with reviews?
Managers have replied within 27 days to their community reviews in the past year.
Managers have replied within 27 days to their community reviews in the past year.
Who manages Greysons Gate?
Gaines Investment Trust
Gaines Investment Trust
What is the pet policy at Greysons Gate?
Cats Allowed
Fee: $325
Rent: $30
Restrictions: We do not allow aggressive dogs in our communities. A meet & greet with property management may be required for your pet's approval.
Dogs Allowed
Fee: $325
Rent: $30
Restrictions: We do not allow aggressive dogs in our communities. A meet & greet with property management may be required for your pet's approval.
Cats Allowed
Fee: $325
Rent: $30
Restrictions: We do not allow aggressive dogs in our communities. A meet & greet with property management may be required for your pet's approval.
Dogs Allowed
Fee: $325
Rent: $30
Restrictions: We do not allow aggressive dogs in our communities. A meet & greet with property management may be required for your pet's approval.
What types of floor plans are available?
1 Bed, 1 Bath and 2 Beds, 1 Bath and 2 Beds, 2 Baths and 3 Beds, 2 Baths
1 Bed, 1 Bath and 2 Beds, 1 Bath and 2 Beds, 2 Baths and 3 Beds, 2 Baths
Greysons Gate Gallery
Manager Uploaded Photos
Floor Plans
Resident Uploaded Photos
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Greysons Gate is a 650 - 1,314 sqft apartment in Dallas in zip code 75287. This community has a 1 - 3 bedroom, 1 - 2 bathroom, and is for rent for $891 - $1,427. Nearby cities include University Park, Farmers Branch, Addison, Richardson, and Garland. 75278, 75007, 75093, 75001, and 75252 are nearby zip codes.
